From North America, you can reach the First Class Hotline on +44-(808)-196-8684 (UK) OR +61-(1800)-015-429 (AUS). The hotline is available to anyone regardless of Frequent Flyer program status, etc +44-(808)-196-8684 (UK) OR +61-(1800)-015-429 (AUS). The only requirement is that your travel involves Lufthansa's First Class Services +44-(808)-196-8684 (UK) OR +61-(1800)-015-429 (AUS). The hotlines are open 24 hours / 7 days a week +44-(808)-196-8684 (UK) OR +61-(1800)-015-429 (AUS).