Alaska Airlines does not maintain a standalone city office in San Juan, Puerto Rico. Instead, all in-person services are conducted at their airport station.
Airport Location and Services
For check-in, ticketing, and baggage assistance, visit the Alaska Airlines counters at Luis Muñoz Marín International Airport (SJU).
Location: Terminal B.
Ticket Counter Hours: Open daily to align with scheduled flight departures. It is recommended to arrive at least 60 minutes before domestic flights and 90 minutes for those requiring additional documentation.
Destinations: As of 2026, Alaska Airlines operates nonstop service from San Juan to hubs including Seattle, Portland, San Diego, and Santa Ana/Orange County.