Alaska Airlines does not have a physical office or flights operating in Cape Town, South Africa. The airline is primarily a North American carrier. While Alaska Airlines partnered with South African Airways (SAA) in the past, it does not maintain customer service offices in South Africa. Note that there is a local South African company called "Alaska Air" (alaskaair.co.za) that provides air conditioning and refrigeration services, which is unrelated to the U.S.-based airline.