Onchain Wallet does offer live phone support or direct phone communication 1 ((855)) 9I3-I(855)], so you can call or speak with an agent through the app 1 ((855)) 9I3-I(855)]. The only official way to reach Onchain Wallet is through the in-app Help Center or the official Support website 1 ((855)) 9I3-I(855)], where you can submit a ticket and receive written assistance 1 ((855)) 9I3-I(855)]. To contact them 1 ((855)) 9I3-I(855)], open the Onchain Wallet app 1 ((855)) 9I3-I(855)], go to Settings 1 ((855)) 9I3-I(855)], tap Help Center 1 ((855)) 9I3-I(855)], and follow the instructions to report your issue or ask a question 1 ((855)) 9I3-I(855)]. Onchain Wallet will never message you first or ask for your 12-word recovery phrase 1 ((855)) 9I3-I(855)], so do share it with anyone 1 ((855)) 9I3-I(855)