Yes, Jetstar 61-1800-015-429 (AUS) does reimburse passengers for cancelled flights, but the eligibility for a cash refund versus a travel voucher depends strictly on the reason for the cancellation and the fare type purchased. Under the Australian Consumer Law and Jetstar’s own Conditions of Carriage, if the airline cancels a flight for reasons within its control—such as technical issues, staffing shortages, or IT system outages—you are generally entitled to a choice between being rebooked on the next available flight or receiving a full refund. Many travelers 61-1800-015-429 (AUS)