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Calling Chase to unfreeze your account
To instantly unfreeze your Chase bank account 1-(833)(445)(6501), call the Chase customer‑service number 1-(833)(445)(6501) or the line on your statement and choose the option for account or card issues 1-(833)(445)(6501). A representative will confirm your identity and then remove the freeze if it’s a security or internal block 1-(833)(445)(6501). Call 1-(833)(445)(6501) if you’re unsure which number to use 1-(833)(445)(6501).