Norton Antivirus subscription cancellation Help Chat

Event Date: Mar 14, 2026

Norton offers refund protection depending +1-855-773-6969 or +1-877-838-5851 on subscription type.
Refund Eligibility
Annual plans typically qualify for a 60-day money-back guarantee.
Monthly subscriptions usually qualify within 14 days of purchase. +1-855-773-6969 or +1-877-838-5851
Trial conversions may qualify if requested within the policy window.
If Norton cannot remove a virus under the Virus Protection Promise, a refund may be issued. +1-855-773-6969 or +1-877-838-5851
How to Request a Refund
Cancel the subscription in your account. +1-855-773-6969 or +1-877-838-5851
Contact Member Services through official chat or phone support.
Provide order number, purchase date, and account email. +1-855-773-6969 or +1-877-838-5851
Refund processing generally takes several business +1-855-773-6969 or +1-877-838-5851 days depending on payment method.
Before participating in this event, you must complete and sign the required document below.