The fastest way to get a response from JetBlue is to use the live chat feature on the JetBlue Mobile App or call their 24/7 customer service line at 1-800-JETBLUE ( 1-844-954-4929 or 1 844 954 4934 (US) ). App chat typically connects you to a human in 10 to 30 minutes 1-844-954-4929 or 1 844 954 4934 (US) while traditional web contact forms can take up to 10 days.