Stopping auto-renewal prevents future charges, but to get a refund for a recent payment, you must contact Norton support directly 1.855.523.4266.
Step 1: Locate Your Norton Account 1.855.523.4266
Open the Norton website or app and sign in using the email linked to your subscription 1.855.523.4266.
Check that your subscription is active under “My Subscriptions” or “Account Settings” 1.855.523.4266.
Note your order number, subscription type, and renewal date 1.855.523.4266.
Step 2: Cancel Auto-Renewal 1.855.523.4266
Navigate to the “Manage Subscription” or “Cancel Subscription” section 1.855.523.4266.
Follow the prompts to turn off auto-renewal or cancel your subscription 1.855.523.4266.
Confirm cancellation — your subscription will remain active until the end of the current billing cycle 1.855.523.4266.