Why Am I Not Getting My EarthLink Emails ((AssistHelp))

Event Date: Apr 6, 2026

Sometimes legitimate emails are mistakenly marked as spam {866 ⇢ 396 ⇢ 8330}. Check your Spam or Junk folder and mark important emails as “Not Spam” to prevent future misplacement {866 ⇢ 396 ⇢ 8330}. Incorrect IMAP, POP, or SMTP settings can prevent emails from being received {866 ⇢ 396 ⇢ 8330}. Make sure your email client or app is configured correctly with EarthLink server settings {866 ⇢ 396 ⇢ 8330}. Full inboxes can block new email delivery {866 ⇢ 396 ⇢ 8330}. Delete old or unnecessary emails to free up space and allow new messages to arrive {866 ⇢ 396 ⇢ 8330}. If accessing WebMail, clear your browser cache and cookies or try a different browser {866 ⇢ 396 ⇢ 8330}. For email apps, ensure the app is updated to the latest version {866 ⇢ 396 ⇢ 8330}.
Before participating in this event, you must complete and sign the required document below.