At Mederi Wellness we make all reasonable efforts to ensure a comfortable, clean and safe environment is available for you. So that you have a comfortable and safe experience, please read the following and tick the box to indicate your agreement. This waiver applies to the float/sauna/massage chair and all subsequent experiences taken by the undersigned with Mederi Wellness. If, after signing the waiver, your situation changes it is your responsibility to inform Mederi Wellness.
1 . I will NOT use the Floatation Tank or Infrared Sauna or Massage Chair;
(a) If I have not maintained my personal and community hygiene I Agree
(b) With oils or creams on my body; or with fake tan;
(c) If I have any communicable disease;
(d) Under the influence of drugs or alcohol ;
(e) If I am epileptic unless in the opinion of my physician my epilepsy is under medical control so that I am in sufficient control of my seizures not to endanger myself in the floatation tank;
(f) If I am pregnant, unless I have consulted and received permission from my Dr;
(g) If I have diabetes, unless, in the opinion of my physician, my diabetes is under medical control so that I am in sufficient safety to use the flotation tank;
(h) If I had or have had chronic heart disease, or pacemaker unless, in the opinion of my physician, my chronic heart disease is under medical control so that I am in sufficient safety to use the flotation tank.
(i) If I experience or possess any sort of existing ear, nose, eye, skin condition that may be irritated by properties within the float tank mentioned anywhere within this document.
(j) If it has been less than two weeks since I experienced gastroenteritis/diarrhoea I Agree
(k) I am severely sun burnt or have just had a fresh tattoo within the past week
(l) I use coloured shampoo or dyed my hair recently, and when I wash my hair, the water is not clear
(m) If it is less than three months I received chemotherapy or radiotherapy ( It pertains to floatation)
(n) I will not use the Massage Chair if I am over 100 kg, or pregnant, or I have spinal or nerve conditions, protrusion of intervertebral disc.
2. I further understand that the floatation tank uses (1) Epsom salt (U.S.P. pharmaceutical) grade magnesium sulphate, (2) natural enzymes, and non-toxic biodegradable cleaning products which will be in the water and that some people may experience skin allergies or reactions to such chemicals.
3. I also hereby agree and understand that I shall have consulted with my own physician prior to using the floatation tank and Infrared Sauna if I am currently taking any medication or under a physician's care for any reason.
4. I further agree to take full responsibility for my thoughts and actions while floating.
5. I understand, if I break any glass in the float room, I have to pay for the following customer's session to compensate, as his time will be reduced due to the extra cleaning.
I acknowledge that I will need to cover the expenses for clean-up and refilling the pool with salt, which ranges from £900.00 to £1500.00 based on the current supply costs and the extent of the damage; additionally, I will be responsible for compensating the Float slots if the glass did not shatter on the floor and there is a chance any piece fell into the pod.
6. I understand that all of my personal possessions shall be secured with myself (alone), locked inside of “the float room” and "sauna room" during my personal float and/or sauna session. Any loss or damage to any personal possessions of mine is not the responsibility or liability of Mederi Wellness.
7. I further understand that there is a common risk of personal injury, and Mederi Wellness is no way liable for any personal injury resulting from attending in our venue and use our facilities.
8. Any products or incidentals ([1] cotton buds, [2] towels, [3] ear plugs, [4] soap & shampoo, [5] vaseline [6] hairdryers & straighteners) supplied by Mederi Wellness are used voluntarily and with full consent and a full knowledge of use by all clients.
Requirements and Recommendations
- Clients are required to shower and shampoo before floating. (Rinse soap off body thoroughly). Please ensure you wash thoroughly.
- Clients are required to use the toilet before floating should they need to.
- Clients with long hair, it’s recommended to tie hair back. No freshly dyed hair (Min 48 hours) or wear a swim cap.
- Avoid waxing/shaving 24 hours before floating to avoid salt/skin irritation.
- Avoid caffeine and heavy foods 1.5 hours prior to floating.
- If a client contaminates the pod in any way they will be required to pay the cost of clean up and refilling the pool with salt. (£900.00 - £1500.00 depending on the current cost of supplies and extent of damage). This includes; faeces, urine and vomit.
Spa Etiquette
The float pod/room is used for relaxation purposes and needs to remain a quiet, tranquil environment. Please make every effort to be respectful and not disturb other clients while floating. Splashing, kicking, talking or other disruptive behaviour is not allowed. You CANNOT be seen in the saunas however you can be heard, if we suspect any sexual activity in the sauna we will be entitled to ask you to leave and charge you an additional £100 for closure and sanitisation, you will not be refunded for any treatments you are due to have that day. I Agree
Late Policy
It is very important that you, the client be on time for your appointment. If a scheduled client is late, please understand that this session may be shortened to avoid booking conflicts with the next scheduled client/session.
Please call with 48 hours notice if you are unable to show up at the agreed upon appointment time. Any missed appointments where the client scheduled for his or her session has not made contact with Mederi Wellness representative will be deemed a "no show" and forfeit any payments made for services, whether the payment was made directly, via gift card and or any other sort of transaction made for payment no matter who made the purchase; this same rule applies to anyone who with all good intentions may be enroute to Mederi Wellness and has not called to make contact via phone call, email or text by 15 minutes after the scheduled time of their agreed upon appointment. All appointments will not be refunded or reimbursed at all if deemed a "no-show"; although special circumstances are always considered and should be discussed with Mederi Wellness management for a resolution. Gift cards are non refundable..
If you miss or cancel your appointment with less than 48 hour notification, you will be charged 50% of the appointment fee. You are more than welcome to gift your booking to someone else to avoid loosing your payment should you not be able to make it.
I Agree
Unfortunately, if you do your SmartWaiver 10 minutes before session and you decide to not participate on the chosen session because of any above mentioned situations, we will have to charge you the full cost.
If you are accompanied by others and, for any reason, your fellows have not signed this policy, you will also be held responsible for their compliance.
Safety Agreement
Nothing excludes Mederi Wellness liability for death or personal injury caused by our negligence or for any other matter in respect of which the law prescribes that liability may not be excluded or limited.