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Scuba Gear Service Request

We Offer Mail In Service For The Following Brands.


Apeks, Aqualung, Atomic, Hollis, Genesis, Oceanic, Ocean Reef, OTS, Shearwater,  Sherwood,  Suunto, and Zeagle.


We do service other brands. Please call us at (919) 341-2787 to confirm we can service the brand before mailing Service Request.


A copy of your competed service request is emailed to you.

Please PRINT a copy and include the service request in the box you are shipping.


 

Service Request
AdultMinor
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First Service Requestor Name

First Name*

Last Name*
First Service Requestor Age Acknowledgment*
First Service Requestor Date of Birth*
I certify that I am 18 years of age or older
First Service Requestor Contact Information

Address Line 1 *

Address Line 2

City *

State *

Zip Code

Phone Number *
First Service Requestor Signature*
Parent or Guardian's Email Address

Email*

Confirm Email*

Scuba Equipment Service Ticket

Please complete this form as comprehensively as possible.

We will call you when we receive your Scuba Equipment to confirm services needed.

Full Description of Equipment

Please enter a description of services needed. Please include any specific problems we need to diagnose or fix. *
Service Requested*
Please Select Desired Turnaround Time*
Please select ALL the items being shipped to us for service. *
Regulators
BCDs
Dive Computers
SPGs
Full Face Mask

Other Items Being Shipped For Service. Please List Them

Return Address *

This will ensure the package is delivered to the desired destination. We use this address, as well as the weight and dimensions, to calculate shipping and handling costs for the return of your equipment.



Address Line 1 *

Address Line 2

City *

State *

Zip Code *
Is this equipment under a manufacturer's 'free parts' program?
Computer Battery Service?*
May We Change Bad Mouthpieces?*
May We Change Bad SPG Spool Rings?*
May We Change Bad Hoses?*

Call If Cost Exceeds

If this is a redo, please explain (include customer name or WO# and ticket# if possible).

If this is a referral from a dive shop, please share their name so we can thank them.

Return Shipping

When Your Scuba Gear Service Is Completed We Will Ship It Back To The Mail Address You Entered Above.

All return shipping will go through either USPS Priority Mail or UPS Ground with Insurance.

Shipping cost can never be guaranteed due to variable factors and will be calculated at Carolina Dive Center’s discretion.

All shipping costs will be included on the final service invoice. Invoices must be paid in full before items are shipped.

Parent(s) or court-appointed legal guardian(s) must sign for any participating minor (those under 18 years of age) and agree that they and the minor are subject to all the terms of this document, as set forth above.


By signing below the parent or court-appointed legal guardian agrees that they are also subject to all the terms of this document, as set forth above.
Parent or Guardian's Name

First Name*

Last Name*

Relationship*

Phone*
Parent or Guardian's Age Acknowledgment*
Parent or Guardian's Date of Birth*
I certify that I am 18 years of age or older
Parent or Guardian's Contact Information

Address Line 1 *

Address Line 2

City *

State *

Zip Code

Phone Number *
Parent or Guardian's Signature*
Repair Agreement Electronic Signature Consent*
 By checking here, you are consenting to the use of your electronic signature in lieu of an original signature on paper. REPAIR AGREEMENT: By submitting this service ticket, you hereby authorizes the listed work to be carried out. The customer agrees that Carolina Dive Center will not be held responsible for loss or damage to my equipment as a result of fire, theft, accident or any other cause beyond control. All equipment will be held until the total balance for all applicable service work has been paid. Any equipment left after 30 days of notice of completion of work will be subject to a storage charge of $1.00 per day. Any equipment left after 90 days of no less than (3) attempts for notice of completion of work will become the property of Carolina Dive Center.


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