Cancellation /Late Policy: I understand that Sportbodywork needs 48 hours or more notice to cancel or reschedule my appointment so that they can rebook it for another client. I can cancel and reschedule online using my login and profile or by calling the office (808)868-1102 I Agree I understand f I cancel less than 24 hours from my appointment time, and the Sportbodywork Team cannot re-book the appointment time slot, I will be charged a 50% loss time fee. I Agree I understand that If I am within 8 hours of my appointment time, and I cancel or do not show up, my credit card will be charged for the time. I Agree If I am more than 5 minutes late for a scheduled session, that session will end on time so that the client following me is not penalized. I Agree Medical Disclaimer: It is my responsibility to inform my therapist if I am experiencing any pain so they can adjust to my level of comfort. We are not doctors and a therapy treatment and dialogue at our office should not be construed as a substitute for medical examination, diagnosis, or treatment. Licensed Massage Therapists are not qualified to diagnose, prescribe, or treat any mental or physical illness. Because massage should not be performed under certain medical conditions, I affirm that I have stated all my known medical conditions (in person or on this intake form). I agree to keep the therapist updated as to any changes in my medical profile and understand that there shall be no liability on the therapist part should I fail to do so. I Agree Therapist Rights: I understand that the therapist has the right to determine and refuse a client who demonstrates inappropriate speech and/or behavior. Such speech/behavior will result in termination of the session. Payment for the terminated session shall be due and payable at the time of termination. I Agree I understand that the therapist has the right to refuse treatment of anyone lacking in basic physical hygiene, with any open wounds, or any symptoms of a communicable disease or virus. I Agree Covid 19 If I know that I have been exposed to an active Covid 19 case, I will reschedule my appointment for 5 days later to ensure I am not displaying symptoms and I am not testing positive. I Agree *If I display any cold or flu symptoms on the day of my treatment I will reschedule my appointment. (cancellation policy does not apply)
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