Into The Blue Scuba Travel Policy Please read this policy carefully, agree to each section, and sign.
Traveler: Thank you for showing interest in one of our vacation/ dive adventure packages. This is probably the most serious document you will ever receive from Into The Blue Scuba. Why? Because, we’re entering into an agreement with you.We are agreeing to plan and provide you with a vacation/ dive adventure package, and you are agreeing to pay us for it. So, we want to communicate clearly to you the obligations involved when traveling with us and to offer you some advice on how to prepare for a very fun and safe vacation/ dive adventure. I Agree
Vacation/ Dive Packages: All our vacation/ dive adventure packages are carefully curated to provide you with the greatest travel experience possible! We put a lot of time, effort, and money into planning and booking our vacation/ dive adventures. For this reason, all vacation/ dive adventure packages are sold as a whole package. There’s not any a la cart pricing. If you want to join us, then you must buy the whole vacation/ dive adventure package. There will No Exceptions on this! I Agree Preparation: This is the important process of preparing to have as much fun as you possibly can on your vacation/ dive adventure. The more prepared you are the less likely you are to encounter any problems and the more fun you will have.Passport: You must have a passport (Unless you’ve signed up for a domestic trip). You must have it on your person on your days of travel or you will not be traveling! Your passport must also be valid for at least 6 months after the trip return date as many international destinations will reject entry. Please check this now. Your diving equipment and your personal dive skills need to be appropriate for the diving planned on the adventure you have chosen. If your equipment needs servicing, please give yourself plenty of time to have this done in case any issues arise. Also, check to make sure that all your electronics are working and that the batteries hold a charge. If you feel like your scuba skills need to be refreshed, please let us know ASAP so, we can get you scheduled for a refresher course. Please remember that a lot of our international destinations do not have the normal American comforts that we are used to like convenient well-stocked pharmacies and stores. So, please carry important items like medications, etc. on your personas baggagecan get lost. Lastly, only you know what you really like or need to truly enjoy your vacation. So please pack accordingly. I Agree Personal Diving Abilities: Into The Blue Scuba always allows those who are running the dive operations we use to retain ultimate control. Logically, they know their diving environment better than occasional visitors (like us) do. It is important that you understand that even though you are carrying evidence of certification, if the dive operators believe your diving skills may compromise your safety, they may not allow you to dive and Into The Blue Scuba will stand by their decision. Please make sure your dive skills are adequate for your adventure. Please ask us if you have any questions about this. I Agree Air Travel: Into The Blue Scuba does not make your air travel arrangements. Therefore, it is important that you understand your responsible for booking the correct air travel. Make sure you are aware of the policies of the airline you are using. Most tickets issued are non-refundable and non-transferable This means that should you need to cancel your trip; you will not be able to get a refund on the airline ticket. We can take no responsibility for airline policies, and therefore, we always recommend trip cancellation/ interruption insurance. I Agree Hotel/Diving: Into The Blue Scuba acts as intermediary agent for the Resort/ Hotel and/or Dive Operator’s we use. Our adventures are negotiated with the Resort/ Hotel and/or Dive Operator’s based on the number of guests traveling, occupancy patterns, etc. This means that a single group member needing to cancel at the last moment can affect the entire group contract. The Resort/ Hotel and/or Dive Operator’s also have policies beyond our control. These generally involve a complete forfeiture of all monies paid for a canceled trip. So again, we recommend trip cancellation/ interruption insurance. I Agree Weather: As much as we wish we could, Into The Blue Scuba nor anyone else for that matter can control the weather. So, for this reason if the Resort/ Hotel, and/or Dive Operator or Into The Blue Scuba’s on site representative decides that the weather conditions are too bad to dive then you will not be diving that day. As stated before, since payment has been made to the Resort/ Hotel, and/or Dive Operator in advance there will not be any refunds for days that you cannot dive. For this reason, we again recommend trip cancellation/ interruption insurance. I Agree Payment Schedule: Your trip payments may involve a deposit, a series of payments, or a onetime full payment. All payments are required by the payment due date. Payment information will be detailed on the vacation/ dive adventure information sheet. I Agree Vacation / Dive Adventure Details: As stated earlier,all our vacation/ dive adventure packages are carefully curated to provide you with the greatest travel experience possible! We try to make them as all-inclusive as possible. This way all you have to do is show up, have fun, and relax! However, not everything that everyone wants can be included. There will an information sheet available detailing pricing and everything included/ not included for the vacation/ dive adventure that you will be attending. I Agree Releases/ Waivers of Liability: Into The Blue Scuba, PADI, and the Resort/ Hotel and/or Dive Operator’s will require you to complete these documents before you can participate in any activities. Please be advised that a parent or legal guardian will have to complete these for any minors that will be participating in any activities. I Agree Trip Application: We hate paperwork, too, but it must be done. So, you might as well get it out of the way. You need to fill your trip application out completely and return it to us as quickly as possible. Take your time and read this document thoroughly. Please ask us if you have any questions and yes, we need an emergency contact, health insurance information, your doctor’s name and phone number. In the highly unlikely event of an accident we need these documents to assure you the best care and to make certain that the people you care about and who care about you are immediately informed. I Agree Trip / Dive Insurance – We believe in this insurance. We recommend that you have a current policy while you are traveling. This insurance covers some items not generally covered by normal health insurance. Further, the international assistance alone is invaluable, and the trip cancellation aspect can save you a lot of money due to cancelation, or in the event of an unanticipated interruption. The two major companies that offer this coverage is Divers Alert Network or DiveAssure. Please ask if you have any questions. I Agree Into The Blue Scuba’s Cancellation Policy: Our policy is based on a few factors. As stated before, our adventures are negotiated with the Resort/ Hotel and/or Dive Operator’s based on the number of guests traveling, occupancy patterns, divers etc. and when a space on an adventure is sold it is removed from inventory and no further attempts are made to sell that space. So, if a single group member canceled at the last moment this would affect the entire group. The Resort/ Hotel and/or Dive Operator’s cancelation policies generally involve a complete forfeiture of all monies paid for a canceled trip. Because of these factors our policy is ALL TRIP PAYMENTS ARE NON-REFUNDABLE. If you cancel at any point, your money is forfeited, period. NO exceptions. For this reason, WE STRONGLY ADVISE all our travelers to obtain trip insurance that includes cancellation coverage. Please ask if you have any questions. I Agree Thanks for joining us on an amazing vacation/ dive adventure Sincerely, Into The Blue Scuba
By signing below, I acknowledge that I have read this document and agree to Into The Blue Scuba’s Travel and Cancellation Policies
Signature
|