For the purposes of this document, the terms "Client," "Owner," "Pet Owner," and "Customer" are synonymous with the person contracting services for one or more domestic animals. BeLoved Pet Sitting LLC will now be referred to as "Company" or "Pet Sitter." Domesticated animals will be referred to as "Pet" or "Pet(s)." Veterinary Release Agreement In the event that any of my Pets appears to be ill, injured, or at significant risk of experiencing a medical problem at the start of service or while in the care of BeLoved Pet Sitting LLC, I give permission to BeLoved Pet Sitting LLC to seek veterinary service from a veterinary clinic at my expense. My preferred Veterinarian is listed in the Time To Pet- Pet Portal Reservation System account, but other veterinarians or emergency care clinics chosen by the Pet Sitter are acceptable. I understand that BeLoved Pet Sitting LLC care providers work hard to prevent accidents and injuries, and that such problems may occur no matter how well a pet is cared for. I agree to allow BeLoved Pet Sitting LLC care providers to use their best judgment in handling these situations, and I understand that the Company and its staff assume no responsibility for the actions and decisions of the veterinary staff, the health, or death of my pet(s). By signing this agreement I am acknowledging that I want BeLoved Pet Sitting’s staff and any Veterinarian to provide whatever service is necessary to stabilize my pet so I can be contacted for further instructions. I understand that all efforts will be made to first contact me regarding any treatments, illness, injury, or potential problems as soon as the condition is deemed not life threatening and/or contact is possible. I agree that BeLoved Pet Sitting LLC shall not assume any responsibility for the payment for any of veterinary services rendered, which may include but are not limited to diagnosis, treatment, grooming, medical supplies and/or boarding. I also agree that I shall assume full responsibility for any such services and that I will reimburse BeLoved Pet Sitting LLC for any payments for services made on my behalf. I understand that BeLoved Pet Sitting LLC may not always have the funds available to pay for emergency services on my behalf and so I agree to leave my credit card on file with the veterinarian of my choice. I further agree to assume full responsibility for all special service fees assessed by BeLoved Pet Sitting LLC for emergency transportation, care, supervision, or hiring of emergency caregivers, and I will pay such fees within 48 hours of any such incident. I authorize my primary veterinary care provider to release the medical records of any or all of my animals to other veterinary care providers and to BeLoved Pet Sitting LLC in an emergency as necessary to provide the best care for my ill or injured animal. I also acknowledge that I am the rightful owner of the pets mentioned in this contract. This release agreement shall remain in full force and effect from the date below and for all visits thereafter from BeLoved Pet Sitting LLC. By signing this contract, I am representing to BeLoved Pet Sitting LLC that I have the sole authority to make health & medical decisions regarding the Pets I have delivered to BeLoved Pet Sitting LLC’s care. Contract for Services 1. Service Request: No services will be rendered if they have not first been requested and then confirmed by BeLoved Pet Sitting LLC in the Time To Pet- Pet Portal. Services must be requested by rightful Owner of Pet(s). A Service Confirmation Email must be received by Owner from BeLoved Pet Sitting LLC after submitting a request for service, for there to be a legal agreement for services to be rendered. No services are legally binding until the confirmation email from BeLoved Pet Sitting LLC, accepting your request, is received. Pet Sitters do not have the authority from BeLoved Pet Sitting LLC to accept your request for service by word of mouth or through any other platform except through the Time To Pet- Pet Portal. 2. Cancellations: Cancellations of Midday Dog Walks Between 10am-3pm Monday-Friday: If you cancel your scheduled walk by 10AM on the day of the dog walk, your dog walk total will rollover as a credit to your next scheduled walk. This rollover option is not applicable to Vacation Pet Sitting Visits and is only available to our regular weekly dog walking Clients. Cancellations may be made via phone call/text message to the office at 619-781-7676, email, or online in your portal account. If you only send cancellation messages to your pet sitter the office will not know and you will be charged, so please go through the appropriate means mentioned above. Walks cancelled after 10AM are charged at the regular visit rate. Any visit cancelled after the pet sitter has already arrived at your residence for the visit, is also charged at the regular rate. Cancellations of Vacation Visit Reservations: Non-Holiday Cancellations: If your confirmed reservation total is UNDER $200 and you cancel within 72 hours of the first day of service, the cancellation fee is $25. If your confirmed reservation total is OVER $200 and you cancel within 72 hours of the first day of service, the cancellation fee is 50% of your confirmed reservation total. Any visit cancelled after the pet sitter has already arrived at your residence for the visit, is also charged at the regular rate. Any visits cancelled after the first day of service are subject to a cancellation fee of 50% of their total cost, the other 50% will be refunded to you. Holiday Cancellations: Any confirmed reservation overlapping a holiday listed below that is cancelled before the first day of service, is charged a cancellation fee totaling 50% of the confirmed reservation total. Any visit cancelled after the pet sitter has already arrived at your residence for the visit, is also charged at the regular rate. Any visits cancelled after the first day of service are subject to a cancellation fee of 50% of their total cost, the other 50% will be refunded to you. Holidays Include: Holidays include: Christmas Day, Christmas Eve, Columbus Day, Easter, Halloween, Labor Day, New Year's Eve, New Years Day, Presidents Day, Thanksgiving Day, Day After Thanksgiving, Veterans Day, Memorial Day, 4th of July, Martin Luther King Jr's Birthday, Cesar Chavez Day
3. Emergency/Force Majeure: BeLoved Pet Sitting LLC is not responsible for damage to the home beyond the control of the Pet Sitter. This includes, but is not limited to water leaks, electrical problems, and acts of nature. In these situations, BeLoved Pet Sitting LLC will attempt to contact the Client and then the emergency contacts before making a subjective decision on dealing with the problem. All repairs deemed an emergency where the home is at serious risk of damage or Pet's life and wellbeing is in jeopardy shall be noticed to Client and BeLoved Pet Sitting LLC shall, at its sole discretion, take Pet to an emergency shelter. 4. Limitations on Liability: BeLoved Pet Sitting LLC is not responsible for any damage to property of the Client or others unless such damage is caused by the negligent act or willful misconduct of the Pet Sitter or Company. BeLoved Pet Sitting LLC is not responsible for damage to Owners property or any other individual's property done by Pets while they are secured in the area allotted by Owner. Should Owner's Pet escape its allotted and secured area after Pet Sitter has finished their assignment BeLoved Pet Sitting LLC shall be held harmless. BeLoved Pet Sitting LLC will not be held responsible for injury caused to Pet or damage done by the Pet. Pet Owner is responsible for pet proofing house and yard, and maintain the security of fences/gates/latches. BeLoved Pet Sitting LLC will not be responsible for the safety of any Pets and will not be liable for the injury, disappearance, death, or fines of any pet with unsupervised access to the outdoors. BeLoved Pet Sitting LLC is not responsible for wilted, dead or otherwise unhealthy plants. BeLoved Pet Sitting LLCs maximum liability will be limited to the value of services provided by BeLoved Pet Sitting LLC to Owner. 5. Indemnification: Owner shall indemnify, defend, and hold harmless BeLoved Pet Sitting LLC, and its employees, contractors, and representatives (collectively, "Indemnitee"), against all liability, claims, costs, damages, and expenses (including reasonable attorney fees) incurred by Indemnitee ("Losses") arising from or related to any suits, actions or claims brought by third parties for injuries arising from owners negligence or intentional harm to others. 6. Emergency Veterinary Escort: Pet Owner must have legal rights to place the animals in the care of Pet Sitters and Veterinary Clinics. The Pet Sitter cannot service a home with visiting Pets or animals that do not belong to the resident of the service site without a separate service contract accepted and signed by each rightful Owner. In the event that emergency veterinary treatment is necessary or requested, BeLoved Pet Sitting LLC will escort Pet to veterinary services provider for an additional fee. In a true emergency, BeLoved Pet Sitting LLC may need to escort Pet to veterinarian after being unable to reach owner. Owner agrees to hold BeLoved Pet Sitting LLC harmless and agrees to pay all costs of veterinary services. 7. Pets Covered: The terms of this document apply to all the Pets owned by the Client, including any and all new Pets that the customer obtains on or after the date this document was signed, at any and all locations the Owner designates for service. 8. Minimum Care: BeLoved Pet Sitting LLC will not allow dogs to be crated/kenneled or caged for longer than 4 hours a day except overnight from 9pm to 7am. All animals in crates or cages must have access to water at all times and the cage size must allow them to easily turn around or be roughly three times the size of the animal. Dogs must be checked on at least once every 12 hours and Cats must be checked on at least once every 24 hours. We highly recommend more visits for your Pet's wellbeing. 9. Minimum Supplies: Pet Owner is responsible for supplying the necessary, safe equipment/supplies needed for care of their Pet(s), including but not limited to a wellfit harness (halter, leash, collar, etc...) for walks, flea medication, poop bags, litter, food, cleaning supplies and medications. Pet Owner authorizes any purchases necessary for the satisfactory performance of duties and welfare of Pet(s). BeLoved Pet Sitting LLC reserves the right to purchase food and supplies for Pet(s). Pet Owner agrees to be responsible for the payment of such items, as well as service fees for obtaining items, and will reimburse BeLoved Pet Sitting LLC for time, travel and expense within 2 days for all purchases made. 10. Injury to Pet Sitter: Pet Owner will be responsible for all medical expenses and damages resulting from an injury to a Pet Sitter. The Owner will be liable for the Pet Sitter's medical expenses and/or damages that are the result of an animal bite, scratch or fall injury due to Pet's behavior or any injury as a result of an accidental movement by the Pet. Pet Owner agrees to indemnify, hold harmless, and defend BeLoved Pet Sitting LLC, in the event of a claim by any person injured by the Pet. 11. Injury to a Human Bystander: Pet Owner will be responsible for all medical expenses and damages resulting from an injury to any person(s) Pet encounters. The Owner will be liable for the Person's medical expenses and/or damages that are the result of an animal bite, scratch or fall injury due to Pet's behavior or any injury as a result of an accidental movement by the Pet. Pet Owner agrees to indemnify, hold harmless, and defend BeLoved Pet Sitting LLC, in the event of a claim by any person injured by the Pet. 12. Injury/Death to Other Domestic Animals: Pet Owner will be responsible for all medical expenses and damages resulting from an injury to any Domestic Animals Pet encounters. The Owner will be liable for the injured animal's medical expenses and/or damages that are the result of an animal bite, scratch or death due to Pet's behavior or any injury as a result of an accidental movement by the Pet. Pet Owner agrees to indemnify, hold harmless, and defend BeLoved Pet Sitting LLC, in the event of a claim made by the Domestic Animal's Owner. 13. Emergency: It is suggested that arrangements be made with someone to evacuate your Pets in case of a natural disaster or weather related event/crisis or National Emergency. BeLoved Pet Sitting LLC Pet Sitting will definitely try to see to your Pets safety/care should such events occur, but cannot guarantee it. Owner(s) and Emergency Contact(s) will be notified to the best of Company's abilities, during such a crisis. 14. Pet Sitter Substitution: In the event of a personal emergency, serious illness involving the designated Pet Sitter or other necessity, the Owner authorizes BeLoved Pet Sitting LLC to contact and arrange for another BeLoved Pet Sitting LLC Sitter or another local, licensed and insured Pet sitting/boarding company to stand in for the Sitter and fulfill the designated tasks as set forth in the service agreement. Every attempt shall be made to inform the Pet Owner. 15. Home Keys: Pet Owner agrees to leave two spare keys in the lock box provided for pet sitters. Keys may never be hidden for Pet Sitters, they must be secured in a lock box. BeLoved Pet Sitting LLC has my permission to make a copy of my key(s) in an emergency at their discretion or with my verbal or written permission. 16. Emergency Termination: BeLoved Pet Sitting LLC reserves the right to terminate this contract at any time if the Pet Sitter, in his/her sole discretion determines that Owners Pet poses a danger to the health or safety of itself, other pets, other people, or the Pet Sitter. If such concerns prohibit the Pet Sitter from caring for the Pet, the Owner may request and/or authorize that the Pet to be placed in a kennel/veterinary clinic (or previously arranged locale), with all charges (including but not limited to transportation, kenneling, treating, accessing, and liability) to be the responsibility of the Owner. 17. Release of Claims Other than Negligence: BeLoved Pet Sitting LLC agrees to provide services stated in this agreement in a reliable, caring and trustworthy manner. In consideration of the services as an express condition thereof, the Client expressly waives and relinquishes any and all claims against the company, employees and its independent contractors, except those claims arising from negligence or intentional harm committed by BeLoved Pet Sitting LLC. Client agrees to notify BeLoved Pet Sitting LLC of any concerns within 24 hours of return. 18. Trespassers: BeLoved Pet Sitting LLC is not responsible for any damage to property of the Client or others unless such damage is caused by the negligent act or willful misconduct of the Pet Sitter or Company especially if you choose to allow another individual into your home to take care of the Pet(s) during BeLoved Pet Sitting LLCs service period. If Owner chooses to allow another person permitted in the home during the service period, Owner expressly waives and relinquishes any and all claims against the company, employees and its independent contractors, except those claims arising from direct negligence or intentional harm committed by BeLoved Pet Sitting LLC against Pet(s). BeLoved Pet Sitting LLC strongly prefers to be the only entity caring for your pet(s) well being to avoid liability confusion and miscommunication. All visitors (even family members who are non-owners) must sign a log with date and time if they are to care for your pet(s) during our service period. BeLoved Pet Sitting LLC reserves the right to call police if BeLoved Pet Sitting LLC is left unaware someone other than Owner will be in the home. Failure to comply will result in a breach of contract. 19. Friend or Family Supplemental Pet Care: In the event that Pet Owner allows a friend or family member to visit their home to supplement care for any pets, the Pet Owner releases BeLoved Pet Sitting LLC from any liability or damages resulting from the family or friend's supplemental pet care. Pet Owner agrees that the visiting friend or family member will sign and update a log detailing the date and time the person arrived and what, if any, duties they performed during the supplemental visit. 20. Breach: In the event of a breach of this agreement, the prevailing party shall be awarded its attorneys fees and costs. 21. Governing Law/Venue: This Agreement, and any dispute arising from the relationship between the parties to this Agreement, shall be governed and determined by California law. Any dispute that arises under or relates to this Agreement (whether contract, tort, or both) shall be resolved in a court of competent jurisdiction in San Diego County, California, and the parties expressly waive any right they may otherwise have to cause any such action or proceeding to be brought or tried elsewhere. 22. Entire Agreement: This Agreement and all other agreements and exhibits referred to in this Agreement constitute the final, complete, and exclusive statement of the terms of the agreement between the parties pertaining to the subject matter of this Agreement and supersede all prior and contemporaneous understandings or agreements of the parties. No party has been induced to enter into this Agreement by, nor is any party relying on, any representation or warranty outside those expressly set forth in this Agreement. | 
Smartwaiver