Rockcity Sports Club CIC Privacy Policy

1.    Introduction

1.1    We are committed to safeguarding the privacy of our club members and service users; in this policy we explain how we will handle your personal data.

1.2    In order to run a community amateur sports club, it is necessary to collect, store and process personal data relating to club activities for either our legal duty or where it is in our legitimate interest.  A full explanation of how we do this is outlined in this policy.

1.3    Our membership system app incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can specify whether you consent to receive direct marketing communication. You can access the privacy controls via the Rock Gym Pro App available on your mobile devices App Store.

2.    How we use your personal data

2.1    In this Section 2 we have set out:

(a)    the general categories of personal data that we may process;

(b)    in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;

(c)    the purposes for which we may process personal data; and

(d)    the legal bases of the processing.

2.2    We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.

2.3    We may process your account data] ("account data"). The account data may include your name and email address.  The source of the account data is you/parent or guardian. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our club membership system website and facilities.

2.4    We may process your information included in your personal profile on our website ("profile data").[ The profile data may include your name, address, telephone number, email address, profile pictures, gender and date of birth. The profile data may be processed for the purposes of enabling and monitoring your use of club membership system, website and facilities. The legal basis for this processing is our legitimate interests, namely the proper administration of our club membership system, website and facilities.

2.5    We may process your personal data that are provided in the course of the use of our services ("service data"). The service data may include you IP address.  The source of the service data is you/parent or guardian. The service data may be processed [for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our club membership system, website and facilities.

2.6    We may process information that you post for publication on our website or through our services ("publication data"). The publication data may be processed for the purposes of enabling such publication and administering our website and services. The legal basis for this processing is our legitimate interests, namely the proper administration of our club membership system, website and facilities.

2.7    We may process information contained in any enquiry you submit to us regarding products and/or services ("enquiry data"). The enquiry data may be processed for the purposes of offering, marketing and selling relevant products and/or services to you. The legal basis for this processing is consent.

2.8    We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our store or website ("transaction data").  The transaction data may include your contact details, your card details and the transaction details.  The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely our interest in the proper administration of club membership system, website and facilities.

2.9    We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters ("notification data"). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent.

2.10    We may process information contained in or relating to any communication that you send to us ("correspondence data"). The correspondence data may include the communication content and metadata associated with the communication.  Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our club membership system, website, facilities and communications with users.

2.11    We may process any of your personal data identified in the other provisions of this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

2.12    We may process information contained in or relating to any participation and activity relating to the sports facilities (“activity data”). This data may include gender, postcode, age, specific activity, frequency and duration of activity.  The source of this data is the club membership system. This data may be processed for the purposed of enabling and administering club facilities and the promotion of participation within these sports.   The legal basis for this processing is our legitimate interests, namely the proper administration of clubs and provision of its facilities.

2.13    In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

2.14    Please do not supply any other person's personal data to us, unless we prompt you to do so.

3.    Providing your personal data to others

3.1    We may disclose your personal data to any member of Rockcity group of companies insofar as reasonably necessary for the purposes set out in this policy.

3.2    We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining and maintaining insurance coverage, managing risks, obtaining professional advice and managing legal disputes.

3.3    We may disclose activity data to National Governing Bodies or Sports Councils and Award Scheme Provider insofar as reasonably necessary for recording national participation statistics.

3.4    Financial transactions relating to our club facilities and services may be handled by our payment services providers, Stripe, Elavon and Sagepay. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers' privacy policies and practices:

    https://www.sagepay.co.uk/policies/privacy-policy

    https://www.elavon.co.uk/cookie-policy-and-privacy-pledge.html

    https://stripe.com/fr/privacy

3.5    We may disclose your enquiry data to any member of Rockcity group of companies of goods and services identified on the Rockcity website (rockcity.co.uk) for the purpose of enabling them to contact you so that they can offer, market and sell to you relevant goods and/or services.  Each such Rockcity company will act as a data controller in relation to the enquiry data that we supply to it; and upon contacting you, each such Rockcity company will be responsible for the supply a copy of its own privacy policy, which will govern that third party's use of your personal data.

3.6    In addition to the specific disclosures of personal data set out in this Section 3, we may also disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

4.    International transfers of your personal data

4.1    In this Section 4, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).

4.2    The hosting facilities for our website are situated in the United Kingdom.

4.3    Rockgympro and smartwaiver are situated in The United States of America. The European Commission has made an "adequacy decision" with respect to the data protection laws of each of these countries. Transfers to the United States of America will be protected by appropriate safeguards, namely Privacy Shield Certification adopted or approved by the European Commission.

4.4    You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

5.    Retaining and deleting personal data

5.1    This Section 5 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

5.2    Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

5.3    We will retain and delete your personal data as follows:

(a)    All personal data will be retained for a maximum of 20 years following from your most recent club membership renewal, at the end of which period it will be deleted from our systems.

    The legal basis for this retention is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

5.4    Notwithstanding the other provisions of this Section 5, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

6.    Amendments

6.1    We may update this policy from time to time by publishing a new version on our website.

6.2    You should check this page occasionally to ensure you are happy with any changes to this policy.

6.3    We may notify you of changes to this policy by email.

7.    Your rights

7.1    In this Section 7, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

7.2    Your principal rights under data protection law are:

(a)    the right to access;

(b)    the right to rectification;

(c)    the right to erasure;

(d)    the right to restrict processing;

(e)    the right to object to processing;

(f)    the right to data portability;

(g)    the right to complain to a supervisory authority; and

(h)    the right to withdraw consent.

7.3    You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy is subject to the payment of a fee (currently fixed at GBP 10), additional copies may be subject a reasonable fee.

7.4    You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

7.5    In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data is no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are certain general exclusions of the right to erasure. Those general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defense of legal claims.

7.6    In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

7.7    You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

7.8    You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

7.9    You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

7.10    To the extent that the legal basis for our processing of your personal data is consent, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

7.11    If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

7.12    To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

7.13    You may exercise any of your rights in relation to your personal data by written notice to us, in addition to the other methods specified in this Section 7.

8.    Our details

8.1    The club is owned and operated by Climb Skate BMX C.I.C

8.2    We are registered in England and Wales under registration number 112 168 57 and our registered office is at Rockcity, Hawthorn Avenue, Hull, HU3 5GL

8.3    Our principal place of business is at (as above)

8.4    You can contact us:

(a)    by post, using the postal address given above;

(b)    using our website contact form;

(c)    by telephone, on the contact number published on our website from time to time; or

(d)    by email, using the email address published on our website from time to time.

9.    Data protection officer

9.1    Our data protection officer's contact details are:

Rebecca Mincher

GDPR@rockcity.co.uk

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ROCKCITY SKATEPARK PARENTAL CONSENT
Unsupervised skateboarding, inline skating, scootering or biking


Review RockCity Sports Club CIC Privacy Policy

Date September 29, 2020

Rockcity Sport Clubs CIC Conditions of Use and Rules of Membership for Skatepark

Risks – “Rockcity Skatepark recognises that Skateboarding, Skating, Scootering, BMX and other Bike Riding are activities with a risk of personal injury or death. Participants in these activities should be aware of and accept these risks and be responsible for their own actions and involvement”

Although this indoor skatepark is an artificial environment the risks involved are no less serious than when skating/riding elsewhere.

Before using any part of the Skatepark you should check that it is safe and suitable for your individual purpose and level of skills. If you find a defect in the Skatepark then you should report it immediately to reception.

Skating/Riding beyond your capabilities in any part of the Skatepark is likely to result in a fall. Any fall may result in a serious injury despite the safety systems in place to reduce or prevent it. You must make your own assessment of the risks whenever you skate/ride.

There is additional risk of collision with other skatepark users and their equipment. Broken or sprained limbs are common within Skatepark injuries.

CONDITIONS OF USE

Our Duty of Care – The rules of the skatepark are set out below are not intended to limit your enjoyment of the facilities. They are part of our Duty of Care that we, as operators, owe to you, the customer, by law. As such they are not negotiable and if you are not prepared to abide by them, then failure to do so will lead to expulsion and a possible ban.

Your Duty of Care – You have a duty of care to act responsibly towards other users of the centre. Statements of ‘Good Practice’ are posted around the Skatepark. These describe the accepted methods of use and how customers would normally be expected to behave towards each other.

Unsupervised Skating/Riding – You are permitted to use this Skatepark without supervision providing that you agree to abide by the rules and conditions of use.

RULES OF USE

General Safety

  • Report to Reception on each visit before you skate/ride.
  • Skating / Riding is not permitted in any part of the centre except to the designated skatepark areas
  • You must exercise care, common sense and self preservation at all times.
  • Report any problems with the ramps, equipment or other skatepark users behaviour to a member of staff immediately.
  • Be aware of the other skaters/riders around you and how your actions will affect them.
  • Do not distract people while they are skating/riding.
  • Stand well back from the ramps and obstacles when you are not skating/riding.

Helmets - Helmets must be worn by all Skaters, Scooterers and BMX/MTB riders under 18 years of age. Helmets must also be worn by all Skateboarders under 13 years of age. Failure to follow these do so will lead to expulsion and a possible ban.

Skateboarders 13+, Scooterers, BMX/MTB riders and Skaters 18+ are strongly advised to wear a helmet too.

However, helmets must be worn by all people at all times of all ages in the Foam / Resi Room, even if you are not Skating or riding and/or you are spectating.   Failure to do so will lead to expulsion and a possible ban.

Knee/Elbow pads – All skatepark users, of any age, are strongly advised to wear knee and elbow pads to reduce the severity of injuries which are common.

Wrist Guards – Wrist Guards must be worn by all Skaters under 18 years of age regardless of ability. All skaters aged 18+ yrs and all Skateboarders of any age are strongly advised to wear wrist guards too to prevent the severity of injuries which are common. 

Loss of personal property – Rockcity accepts no responsibility for any loss of or damage to customer’s personal property. Storage is provided for customers’ convenience but this is not secure. No valuables should be left unattended.  Customers are advised that they use the bike park and car park at their own risk.

Smoking - No smoking or vaping is permitted on the entire site. This includes the Skatepark, Climbing Centre, toilets, shop, corridors and the car park. Smoking is only permitted on the street. Failure to do so will lead to expulsion and a possible ban.

The possession, use or supply of alcohol or illegal drugs on these premises is strictly forbidden. Failure to comply will result in an immediate lifetime ban.

Skating or riding anywhere other than in the Skatepark is not permitted. Failure to do so will lead to expulsion and a possible ban.

Climbing Centre – You are not permitted to enter the climbing centre facilities at any time.  Failure to do so will lead to expulsion and a possible ban.

Fire Safety - All fire exits are to remain closed other than in the event of an emergency. Fire alarms and extinguishers are only to be used in an emergency. Anyone found tampering/opening fire safety equipment will be expelled from the facility with an immediate lifetime ban.

In the event of the fire alarm sounding you must leave the building immediately via the nearest marked fire exit. The fire assembly point is in the front cark park. You must follow any instruction given by the centre staff.

Food and Drink – You are permitted to consume your own packed lunch, drinks and snacks in the following designated spaces, the raised area next to the 2 ft mini ramp in the main skatepark or the raised area at the far end of the bowl room. 

No Food and Drink are permitted in the Foam Pit / Resi Room.  Failure to do so will lead to expulsion and a possible ban.

Respect – No littering is permitted. Please either take your rubbish home or use the recycling / bins provided.  Failure to do so will lead to expulsion and a possible ban.

Vandalism – No vandalism,  graffiti or tagging in permitted. Throwing of any object in not permitted. Anyone found doing so will be expelled from the facility with an immediate lifetime ban.

Abuse and Bullying  - Any abusive, bullying, dangerous, discourteous or anti-social behaviour, to anyone will not be tolerated. Anyone found doing so will be expelled from the facility with a possible lifetime ban.

We will involve the Police if we become aware of any criminal activity including theft, vandalism, drugs, violence or other offences on these premises.

CCTV – Closed Circuit Television is in use throughout the facilities. This is to help us prevent/detect abuse of these facilities and to promote good practice.

Photography/Video - Rockcity Skatepark (and authorised third parties) reserve the right to take photographic and video recordings without prior warning.  These may be used by Rockcity Skatepark (and authorised third parties) for advertising and publicity purposes of Rockcity Skatepark only.

Please confirm you have read, understood and agree to the conditions of use.

I Agree

Please confirm that you have read, understood and agree to our privacy policy.

I Agree

Skatepark Participation Statement

I fully understand and acknowledge that there are risks and dangers associated with participation in skateboarding, inline skating, BMX/biking and scootering which could result in bodily injury; partial and/or total disability; paralysis or death. As a result of this knowledge, I will not hold the management, directors, staff or volunteers of Rockcity Skatepark responsible for any accidents; injury; loss or damage whilst on the premises. By signing this registration form, I confirm that I have fully understood the Conditions of Use and Rules and have been strongly advised by Rockcity Skatepark that my child should wear full protective equipment whilst using this Skatepark. I hereby agree to accept full responsibility for my child’s actions during participation at Rockcity Skatepark.

A parent or guardian's written consent is required for anyone between 10 and 17 years old to use the Rockcity Indoor Skatepark.

 

Please select who will be participating...
Minor
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First Participant's Name

First Name*

Last Name*

Phone*
First Participant's Date of Birth*
First Participant's Information

Declaration of fitnessI certify that to the best of my knowledge, the child named above does not suffer from a medical condition which might have the effect of making it more likely that they are involved in an accident which could result in injury or death to themselves or others.

Declaration of fact I also confirm that the above information is correct and if any information changes I will notify this Skatepark:

First Participant's Signature*
Participant's Address
Address Line 1:*
Street address, P.O. box, company name, c/o
Address Line 2:
Apartment, suite, unit, building, floor, etc.
Country:*
City:*
State/Province:*
Zip/Postal:*
Parent or Guardian's Email Address

Email*

Confirm Email*
Check this box to be kept informed about exclusive offers from Rockcity and no body else. We don’t share your personal details so that others can bother you
Emergency Contact

Emergency Contact's Name*

Emergency Contact's Phone Number*
Parent/Guardian Address

Street Address *

County *

PostCode *
Please ensure that the emergency contact number is different to the number provided for the parent or guardian.
I affirm that I am the parent or guardian of the above child, and that he or she has my consent to use the Rockcity Indoor Skatepark. I understand that the activities of Skateboarding, inline skating, BMX/bike riding and scootering are activites with a danger of personal injury or death. I have read the terms and conditions provided, and I accept responsibility for my child observing them. If any of them are broken, I understand that this will cancel this membership and will end his/her session immediately, and that my child will be asked to leave immediately and may not be allowed to use any Rockcity Indoor Skatepark in the future.
Parent or Guardian's Name

First Name*

Last Name*

Phone*
Parent or Guardian's Date of Birth*
Parent or Guardian's Information

Declaration of fitnessI certify that to the best of my knowledge, the child named above does not suffer from a medical condition which might have the effect of making it more likely that they are involved in an accident which could result in injury or death to themselves or others.

Declaration of fact I also confirm that the above information is correct and if any information changes I will notify this Skatepark:

Parent or Guardian's Signature*
Electronic Signature Consent*
By checking here, you are consenting to the use of your electronic signature in lieu of an original signature on paper. You have the right to request that you sign a paper copy instead. By checking here, you are waiving that right. After consent, you may, upon written request to us, obtain a paper copy of an electronic record. No fee will be charged for such copy and no special hardware or software is required to view it. Your agreement to use an electronic signature with us for any documents will continue until such time as you notify us in writing that you no longer wish to use an electronic signature. There is no penalty for withdrawing your consent. You should always make sure that we have a current email address in order to contact you regarding any changes, if necessary.


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