Alright! You get a monthly spa treatment every month! Your membership starts on the 1st of each month. Anjou’s Spa Membership. Your initial payment will go towards the first month benefits are used. Payments thereafter will be automatically charged on the 1st of every month. Please notify Anjou in writing of any change in credit card or account information on file prior to the 1st of the month. Let us know if your email address has changed, too.
- Lack of payment may cause your membership to become suspended. Spa memberships are non-transferable.
- Membership belongs to the Payee. It is the client’s responsibility to ensure that the payee agrees with the charges. Anjou Spa is not accountable for confirming this information. If a Payee contests charges, it is the responsibility of spa membership user, to assume payments.
Membership Cancellations, Use of Benefits & Appointment No Shows
We’re sorry you need to cancel membership, but should you cancel, let us know a minimum of 30 days with written notice (email OK) or verbal in-person. After three days, your Spa Membership is a minimum of three months. Upon notification, your membership will be canceled for the next month. If you are billed during that time, you have until the end of the month to redeem any unused membership benefits. Please email or call us.
- “No Shows” are stressful to the spa and other members. Anjou is a stress-free environment so unfortunately, “no shows” will lose their benefit for the month.
- If you need to re-book or cancel your membership appointment, best to call or go online before your appointment with a minimum of 24-hour notice.
- There are no “cash-outs” of unused benefits. We allow you to use unearned benefits as long as you are a member, however once membership is cancelled, these benefits are no longer available and will expire.
Life happens! You can pause membership for up to three months. When paused, membership benefits are not available. Let us know before the end of the month, and you can un-pause and get back to relaxing with us. After three months, charges will automatically resume.
Family Add-On / Gifting
Want to add-on a family member for $5/mo less? We just need to see Picture ID upon enrollment. If you'd like to do a 1x-transfer, family gifting is just $10; just let us know who gets the benefit that month and we’ll charge them $10.
Wellness History & Privacy
- Our staff keeps notes on our observations and dialogue with you so that we can keep tabs on your progress. By signing, you are agreeable to this along with using the information you give to help improve delivery of services to you.
- Anjou Spa will never sell, share, trade, or disclose any personal information provided.
Spa Members must be 16 or older.
Your total treatment time will vary, depending on services you choose that month. Facials and massages are 60-min. If you would like upgrade your service, times may run longer.
If you are late to your appointment, Anjou Spa will shorten the service to stay on schedule.
In addition, Anjou Spa:
- Is not responsible for lost or stolen articles or items.
- Is not responsible for verifying the Payee’s approval of usage.
- Reserves the right to change Terms and Conditions and pricing at any time.
- Has the right to refuse or discontinue service to preserve a stress-free environment for all.
- Spa Members agree to pay for all services rendered.
Dated: September 25, 2020