Privacy Policy Effective date: October 11, 2018 Tour Guanacaste ("us", "we", or "our") operates the www.tourguanacaste.com website (the [SERVICE]). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions

Information Collection And Use We collect several different types of information for various purposes to provide and improve our Service to you. Types of Data Collected Personal Data While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to: Email address: First name and last name Phone number Address, State, Province, ZIP/Postal code, City Cookies and Usage Data

Usage Data We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Examples of Cookies we use: Session Cookies. We use Session Cookies to operate our Service. Preference Cookies. We use Preference Cookies to remember your preferences and various settings. Security Cookies. We use Security Cookies for security purposes.Use of Data Tourguanacaste uses the collected data for various purposes:    

To provide and maintain the Service To notify you about changes to our Service To allow you to participate in interactive features of our Service when you choose to do so To provide customer care and support. To provide analysis or valuable information so that we can improve the Service

   To monitor the usage of the Service

   To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside [Costa Rica] and choose to provide information to us, please note that we transfer the data, including Personal Data, to [Costa Rica ] and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

{company.name} will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

 

Disclosure Of Data

 

Legal Requirements

{company.name} may disclose your Personal Data in the good faith belief that such action is necessary to:

 

   To comply with a legal obligation

   To protect and defend the rights or property of {company.name}

   To prevent or investigate possible wrongdoing in connection with the Service

   To protect the personal safety of users of the Service or the public

   To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.    

Google Analytics

       Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

       You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.                For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: <a href="https://policies.google.com/privacy?hl=en">https://policies.google.com/privacy?hl=en</a>

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

 

       By email:{email}

           By visiting this page on our website: {website.url}

 

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Tour Guanacaste Terms and Conditions and Release of Liability Waiver.


Review Tour Guanacaste Privacy Policy

Thank You for taking the time to read and agree to our terms and conditions. At Tour Guanacaste your safety and enjoyment of your Tour and activity is our most important priority as well as ensuring you have a pleasant experience while visiting Guanacaste, Costa Rica..

We ask that you sign, confirm and acknowledge your waiver ahead of time.

We ask that you bring a copy of your ticket to your tour and activity start time and location. You can bring an electronic copy of your ticket. 

For long distance transportation tours there is a four person minimum to form a group. If four people are not reached participants may purchase an additional seat to make up the difference.

Tour Guanacaste recommends you use your own transportation to reach our tour provider offices and destinations for local tours. If you require local transportation we are happy to arrange it however there will be an additional charge based on your pick up and drop off location. For long distance tours transportation is included unless otherwise noted.

Neither Tour Guanacaste nor its authorized agents shall offer or pay any discounts or refunds for missed or unused services which were missed or unused by the client due to no fault of Tour Guanacaste, its agents, or representatives. 

I Agree
 

Credit Card Payments are final. By agreeing to our terms and conditions client agrees that they will not initiate any form of credit card charge-back and acknowleges that by doing so charge-back and collection agency fees will have the right to be assesed. 

Rain Policy: Neither Tour Guanacaste nor its authorized agents shall offer or pay any discounts or refunds for missed or unused services due to rain. Neither Tour Guanacaste nor its authorized agents will cancel tours and activities due to rain.

By using Tour Guanacaste's Online booking system customer is agreeing to at all times act in good faith regarding communication with provider and settlement of any potential disputes. If a dispute arises customer agrees to abide by binding arbitration according to Costa Rica Law and established local business best practices.

Social Media Opinions reviews and feedback: Customer acknowledges the importance and value of Social Media platforms to Tour Guanacaste and it's business and agrees to write an honest review and enter into a fair dialog, communication and dispute resolution process giving Tour Guanacaste an opportunity to resolve any outstanding issues before posting any negative or derogatory opinions of the company on social media platforms such as TripAdvisor, Google, Facebook and other user generated content websites.

The Client acknowledges that the nature of Product tours is adventurous and may involve a significant amount of risk to Clients’ health and/or safety. The Client hereby assumes all such risk and does hereby release Tour Guanacastes from all claims and causes of action arising from any damages or injuries or death resulting from these risks inherent in travel, visiting foreign destinations, and participating in adventurous activities such as those included in product itineraries.

Accommodation, transportation, activities and excursions, and other components of Tour Guanacaste Products will be arranged by Tour Guanacaste with suppliers local to the region where the Product operates, who may themselves engage the services of local operators and/or sub-contractors. Standards of hygiene, accommodation and transport in some countries where Product tours take place are often lower than comparable standards than what the Client may reasonably expect in their home country or region. Tour Guanacaste at all times endeavors to appoint reputable and competent local suppliers and to comply with all applicable laws and regulations concerning health and safety in the regions where Product tours operate. The terms and conditions of all suppliers of Product components will be applicable to the Product component provided by such supplier and are expressly incorporated into these Terms and Conditions. These may limit or exclude liability of the supplier. The liability of Tour Guanacaste will not exceed that of any supplier of any Product component. The components that make up each Product tour shall be regarded as having been satisfactorily performed and delivered solely in reference to the regulations and laws concerning health and safety in the applicable jurisdiction where such component is operated.

The Client acknowledges by booking a Product and/or agreeing to travel with Tour Guanacaste that the nature of this type of travel requires considerable flexibility and acknowledges that they will permit reasonable alterations to the Product and/or itinerary by Tour Guanacaste. The Client acknowledges their understanding that the route, schedules, itineraries, amenities and mode of transport may be subject to change without prior notice due to circumstances or events, which may include sickness or mechanical breakdown, incidents in the location where the Product will be operated, flight cancellations, strikes, events emanating from political disputes, entry or border difficulties, extreme weather and other unpredictable or unforeseeable circumstances which are beyond the reasonable control of Tour Guanacaste.

At all times the decision of Tour Guanacaste’ Tour Leader or other designated representative will be final on all matters regarding safety and well being of Clients and operational requirements of the Product tour. By travelling with Tour Guanacaste, the Client agrees to abide by the authority of the Tour Leader or designated representative. The Client must at all times strictly comply with all applicable laws and regulations of all countries and regions visited on the applicable Product tour. If the Client is affected by any condition, medical or otherwise, that might affect Client’s ability to travel or participate in adventure travel activities, Client’s enjoyment of the Product tour being booked, the ability to travel or enjoyment of any other Clients on the Product tour, or the treatment to be administered to the Client in any emergency situation, the Client must advise Tour Guanacaste at the time of booking and complete a medical form provided by Tour Guanacaste, along with any other documents reasonably requested by Tour Guanacaste to ensure the health and safety of all Clients who travel with Tour Guanacaste.

Clients agree that they are responsible for any costs incurred by Tour Guanacaste, Tour Guanacaste’ suppliers or Tour Guanacaste’ partners, as a result of damage, destruction, theft, or excess cleaning fees related to Client’s accommodation, transport, rentals or other use of facilities while on Tour. Clients agree to immediately report any pre-existing damage of this kind to staff of the accommodation, transportation service, or facility (as appropriate) and/or a Tour Guanacaste’ representative as soon as possible upon discovery by the Client.

Client agrees to take all prudent measures in relation to their own safety while on any Tour Guanacaste Tour, including, but not limited to, the proper use of safety devices such as seatbelts, harnesses, and helmets, and obeying all posted signs and warnings in relation to Client health and safety. Tour Guanacaste shall not be liable for any failure on the Client’s part to comply with this paragraph.

Client gives permission to take and use photographic pictures and videos of tour products offered including individual and group participation in activities and to use client photographic likeness for marketing purposes. 

First Participant's Name

First Name*

Middle Name

Last Name*

Phone*
First Participant's Date of Birth*
First Participant's Signature*
Second Participant's Name

First Name*

Middle Name

Last Name*
Second Participant's Date of Birth*
Third Participant's Name

First Name*

Middle Name

Last Name*
Third Participant's Date of Birth*
Fourth Participant's Name

First Name*

Middle Name

Last Name*
Fourth Participant's Date of Birth*
Fifth Participant's Name

First Name*

Middle Name

Last Name*
Fifth Participant's Date of Birth*
Sixth Participant's Name

First Name*

Middle Name

Last Name*
Sixth Participant's Date of Birth*
Seventh Participant's Name

First Name*

Middle Name

Last Name*
Seventh Participant's Date of Birth*
Eighth Participant's Name

First Name*

Middle Name

Last Name*
Eighth Participant's Date of Birth*
Ninth Participant's Name

First Name*

Middle Name

Last Name*
Ninth Participant's Date of Birth*
Tenth Participant's Name

First Name*

Middle Name

Last Name*
Tenth Participant's Date of Birth*
Participant's Address
Address Line 1:
Street address, P.O. box, company name, c/o
Address Line 2:
Apartment, suite, unit, building, floor, etc.
Country:
City:
State/Province:
Zip/Postal:
Parent or Guardian's Email Address

Email*

Confirm Email*
Check to receive information, news, and discounts by e-mail.
Emergency Contact

Emergency Contact's Name*

Emergency Contact's Phone Number*
Insurance

Insurance Carrier*

Insurance Policy Number*
Parent or Guardian's Driver's License / ID Card

Driver's License / ID Card Number*

Issuing State*
Parent(s) or court-appointed legal guardian(s) must sign for any participating minor (those under 18 years of age) and agree that they and the minor are subject to all the terms of this document, as set forth above.
Parent or Guardian's Name

First Name*

Middle Name

Last Name*

Phone*
Parent or Guardian's Date of Birth*
Parent or Guardian's Signature*
Electronic Signature Consent*
 By checking here, you are consenting to the use of your electronic signature in lieu of an original signature on paper. You have the right to request that you sign a paper copy instead. By checking here, you are waiving that right. After consent, you may, upon written request to us, obtain a paper copy of an electronic record. No fee will be charged for such copy and no special hardware or software is required to view it. Your agreement to use an electronic signature with us for any documents will continue until such time as you notify us in writing that you no longer wish to use an electronic signature. There is no penalty for withdrawing your consent. You should always make sure that we have a current email address in order to contact you regarding any changes, if necessary.


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