Privacy Policy

This policy was last updated on 05 July 2018

In Summary
SkinFitness Pte Ltd (‘SkinFitness’, 'CX-Survey', ‘we’, ‘us’, and ‘our’) take data protection very seriously and we are committed to protecting your personal information.

This explains what information we gather about you, what we use that information for, and who we give that information to. It also sets out your rights in relation to your information, how long we keep it and who you can contact for more information.

It is our policy to collect only the minimum information required from you. If you believe we have collected excessive information about you, please contact us contact-us@skinfitness.com.sg to raise any concerns you may have.

Although you do not have to provide any of your personal information to us, if we ask you to do so and you refuse, we may be unable to provide you with the information, goods or services you want from us.

What is personal information?
Personal information is anything that enables you to be identified or identifiable, such as your:

  • First and last names
  • Postal and email addresses
  • Telephone numbers
  • Identity documents (e.g. passports & driving licence)
  • Identity numbers (e.g. SSIN, NRIC, FIN and Bank accounts)
  • Career & educational documents (e.g. Resumés, CVs & qualifications)
  • Contact information

Your personal information is sometimes called “personal data”. We collectively refer to handling, collecting, protecting or storing your personal information as ‘processing’.

Collecting personal information
Below are just some examples of how you may provide personal information to us:

  • Placing an order with us
  • Registering for a trial with us
  • Filling out any of our Forms
  • Searching, browsing and entering information on our website
  • Downloading guides or content
  • Subscribing to our newsletters
  • Using our Live Chat
  • Opening a Support Ticket
  • Registering for or attending our events
  • Submitting Resumés/CVs or work history information to us
  • Providing us with business cards or other contact information
  • Accessing our online publications
  • Entering our surveys

Using personal information
When you provide personal information to us, we may use it for any of the purposes described below or as stated at the point we collect it from you (or as may be obvious to you from the context of collection), including:

  • To provide services to you that you have requested
  • To develop our businesses and services
  • To consider whether to offer someone employment with us
  • To administer and manage our website and forms
  • To conduct quality and risk management reviews
  • Any other purposes for which personal information has been provided to us, including any of the purposes given in the ‘Collection of Personal Information’ section above.

We do not collect personally identifying information for sale to third parties.

Legal grounds for processing personal information
We rely on one or more of the following processing conditions:

  • To perform our contractual obligations to you; and/or
  • To satisfy any legal and regulatory obligations to which we are subject; and/or
  • To satisfy our legitimate interests in the effective delivery of information and services to you and in the effective and lawful operation of our businesses (where this does not interfere with your rights); and/or
  • When you have agreed to us processing your personal information.

Security of personal information
We have implemented generally accepted standards of technology and operational security in order to protect personally identifiable information from loss, misuse, alteration or destruction.

Only authorised persons are provided access to personally identifiable information we have collected, and such individuals have agreed to maintain the confidentiality of this information.

Although we use appropriate security measures once we have received your personal data, the transmission of data over the internet (including by e-mail) is never completely secure.

We endeavour to protect personal data, but we cannot guarantee the security of data transmitted to or by us.

Sharing personal information
We may transfer, share or disclose the personal data we collect from you to third parties (other organisations or individuals) for:

  • The purposes for which the information has been submitted
  • The purposes listed above under ‘Use of personal information’
  • The administration and maintenance of our website and/or forms
  • Other internal or administrative purposes

We also may transfer, share or disclose personal data to third party service providers of identity management, website hosting and management, data analysis, data backup, security and storage services.

These third party providers may use their own third party subcontractors that have access to personal data (sub-processors). It is our policy to use only third party providers that are bound to maintain appropriate levels of security and confidentiality, to process personal information only as instructed by us, and to flow those same obligations down to their sub-processors.

Other disclosures
We may also disclose personal information to third parties under the following circumstances:

  • When explicitly requested by you
  • When required to deliver goods or services requested by you
  • When required to facilitate our conferences or events that you have asked to attend which are hosted by a third party
  • As otherwise set out in this privacy policy.

We may also disclose your personal information to law enforcement, regulatory and other government agencies and to professional bodies and other third parties, as required by and/or in accordance with applicable laws or regulations.

International transfers of personal information
Your personal information may be transferred outside the European Economic Area (EEA). Where we collect your personal information within the EEA, any transfer to outside the EEA will be only:

  • To you
  • To a recipient located in a country which provides an adequate level of protection for your personal information; or
  • Under a contractual agreement which satisfies EU requirements for the transfer of personal data outside the EEA

Retention of personal information
We will retain your personal information only for as long as we need it, given the purposes for which it was collected, or as required to do so by law.

Normally, this means we will retain your personal information for five years. 

Marketing
Where we are legally required to obtain your consent to provide you with marketing materials, we will only provide you with such marketing materials if you have provided consent for us to do so.

If you want to unsubscribe from any emailed promotions that you had previously provided permission for us to send you, you should look for and follow the instructions we will provide in the relevant communications to you. This is usually located at the bottom of the email and identified by unsubscribe.

If you choose to unsubscribe from any or all mailings, we may retain information sufficient to identify you so that we can honour your request.

Rights in relation to your information
You have certain rights in relation to the personal information we hold about you. In particular, you have the right to:

  • Request a copy of personal information we hold about you;
  • Ask that we update the personal information we hold about you, or correct such personal information that you think is incorrect or incomplete;
  • Ask that we delete personal information that we hold about you, or restrict the way in which we use such personal information;
  • Object to our processing of your personal information; and/or
  • Withdraw your consent to our processing of your personal information (to the extent such processing is based on consent and consent is the only permissible basis for processing).

If you would like to exercise these rights or understand if these rights apply to you, please contact us at contact-us@skinfitness.com.sg

Automated decision making
We will not use your personal information for automated decision making or profiling.

Children
We understand the importance of protecting children's privacy and we never knowingly collect personal information about individuals under the age of 13. We adhere to laws regarding marketing to children.

Our websites
Our Websites may link to third-party sites not controlled by us and which do not operate under our privacy practices. When you link to third-party sites, our privacy practices no longer apply. We encourage you to review each third-party site's privacy policy before disclosing any personally identifiable information.

We do not intend to collect special category (also known as sensitive) personal information through our websites (unless we are legally required to do so). Examples of special category information are: 

  • race or ethnic origin; 
  • political opinions; 
  • religious or philosophical beliefs; 
  • trade union membership; 
  • physical or mental health; 
  • genetic data; 
  • biometric data; 
  • sexual life or sexual orientation; 
  • and criminal records.

We ask that you do not provide us with special category personal information when using our websites.

Contact us
If you have any questions or complaints about the way your personal information is processed by us, or would like to exercise one of your rights set out above, please contact us by one of the following means:

Email:
contact-us@skinfitness.com.sg

We may update this Privacy notice at any time by publishing an updated version here. So that you know when we make changes to this Privacy statement, we will amend the revision date at the top of this page. The new modified or amended Privacy Policy will apply from that revision date. Therefore, we encourage you to review this Privacy notice periodically to be informed about how we are protecting your information.

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One Shenton Way

#01-03

SINGAPORE   068803

Ph: 8809 0848

www.skinfitness.com.sg


Review SkinFitness Privacy Policy

December 11, 2018

IPL Consultation Form

 

First Client's Name

First Name*

Last Name*

Phone*
First Client's Date of Birth*
First Client's Signature*
Second Client's Name

First Name*

Last Name*
Second Client's Date of Birth*
Third Client's Name

First Name*

Last Name*
Third Client's Date of Birth*
Fourth Client's Name

First Name*

Last Name*
Fourth Client's Date of Birth*
Fifth Client's Name

First Name*

Last Name*
Fifth Client's Date of Birth*
Sixth Client's Name

First Name*

Last Name*
Sixth Client's Date of Birth*
Seventh Client's Name

First Name*

Last Name*
Seventh Client's Date of Birth*
Eighth Client's Name

First Name*

Last Name*
Eighth Client's Date of Birth*
Ninth Client's Name

First Name*

Last Name*
Ninth Client's Date of Birth*
Tenth Client's Name

First Name*

Last Name*
Tenth Client's Date of Birth*
Parent or Guardian's Email Address

Email*

Confirm Email*
Emergency Contact

Emergency Contact's Name*

Emergency Contact's Phone Number*
Treatment
Type of Treatment? *
IPL Hair Reduction
IPL Skin Rejuvenation

Any area(s) of concern?
What method of hair removal do you currently use (tick all that are applicable)? *
Depilatory Creams
Electrolysis
Shaving
Tweezing
Waxing
None
Other (provide details below)

If Other, please specify
Is there a family history of excessive hair?*
No
Yes
Permanent makeup, implants or tattoos?*
No
Yes

If Yes, please specify
Botox, dermal fillers etc or chemical peels (within last 2 months)?*
No
Yes
Do you have any allergies?*
No
Yes

If Yes, please provide details
How would you rate your skin in the area to be treated?*
Type I: Always burn, never tan. Extremely fair skin, blonde hair, blue/green eyes
Type II: Usually burn, tan less than about average. Fair skin, sandy brown to brown hair, green/blue eyes
Type III: Sometimes burns, gradually tans about average. Medium skin, brown hair, green/brown eyes
Type IV: Sometimes burns, tans light brown, or olive skin, dark brown eyes and hair
Type V: Rarely burns, tans profusely. Dark brown skin, black hair, black eyes
Type VI: Deeply pigmented, never burns. Black skin, black hair, black eyes
Medical Informed Consent

I consent and authorise SkinFitness to perform pulsed light treatment on me. I understand the following points and have had the opportunity to ask questions during my consultation. 

In relation to IPL hair reduction treatments, I have been advised as follows:
1. Treatment is successful on most clients but my individual results cannot be guaranteed
2. Most clients require 8 to 10 treatments to achieve up to 80% hair removal, some may require more. Hair loss is variable and individual results depend on many factors, thus it is extremely difficult to advise on exact number of treatments required
3. Light blonde, grey, red or white hair does not respond to IPL treatment
4. Fine facial hair takes longer to respond to treatment than hair in other areas and will require additional treatments
5. Darker skin type clients will require additional treatments
6. Exposure to UV Rays will compromise my treatment, therefore I will use SPF 30+ sunscreen
7. Growth of dormant follicles that may be triggered by hormonal changes (eg. stress, illness, medications, pregnancy, trauma or other causes) can stimulate future hair growth
8. Not following the program regarding timing of treatments will reduce efficacy of my treatment

In relation to IPL skin-rejuvenation treatments, I have been advised as follows:
1. Treatment is successful on most clients but my individual results cannot be guaranteed
2. Most clients will require 4 treatments for successful reduction of pigmentation/capillaries and results are variable
3. Darker pigmentation responds better to treatment than lighter pigmentation, and micro-crusting will occur
4. Exposure to UV Rays will cause pigmentation to darken again, skin care is essential
5. Redness may re-appear within 7 days after treatment, whilst the capillary is still compromised, a further treatment is highly recommended within 14 days, Failure to do so, will reduce efficacy of treatment

Risks associated with IPL treatments (hair removal and skin-rejuvenation). Even though the risk of complication is extremely low, the following can occur: (Please Tick to acknowledge): *
Skin Tone changes (light or dark spots on the skin) lasting 1-6 months. Freckles may temporarily or permanently disappear in treated areas. Other potential risk include crusting, itching, pain, bruising, pimple-like bumps, dry skin, hypopigmentation (lightening of the skin), hyperpigmentation (darkening of the skin), blistering, burns, infection, scabbing, swelling, a very small risk of scarring and a failure to achieve the desired result
Allergic or delayed inflammatory reactions can develop.
Intense Pulsed Light Systems can cause eye injury and protective eyewear must be worn during treatment
Prior to initiation of treatment, any sun spots should be correctly identified by a physician to be benign and recommended for light based treatment.
I consent to photographs taken to evaluate effectiveness. Photographs revealing my identity will not be used without consent
I understand the sensation of light based treatments is sometimes uncomfortable and feels like a flicking sensation
I am aged 18 years or over (otherwise parent or guardian to sign)
I will advise SkinFitness of any changes that occur during my treatment that can increase potential risks or reduce efficacy
I also understand that there will be no refund for any performed services
In relation to my initial and all subsequent treatments I advise that: (Please Tick to acknowledge) *
I have not had unprotected sun exposure (including tanning beds and fake tan creams) in the last 4 weeks
I have not used mechanical epilation, waxed or tweezed - shaving is OK
I have no history of seizures and I have disclosed all known allergies (e.g. Latex, etc)
I am not taking medications causing photosensitivity (prescription/non-prescription) eg. St John's Wort, Anti-coagulants, etc
I do not have active infections/Immunosuppression
I do not have open lesions in the areas to be treated
I do not have Herpes I or II - in the areas to be treated
I have not used Tretinoin (Retin -A, Renova) within the last 2 weeks
I have not had Laser Resurfacing within the last 6 months
I have not had a Chemical Peel - within the last 4 weeks
I have not used Oral isotretinoin/Accutane - within the last 6 months
I am not pregnant, do not have hormonal imbalances or taking any medication which may affect treatment outcomes
If my treatments related to facial hair reduction, I have been advised of the possibility of on-going long term maintenance.
I have read all of the above and had all my questions satisfactorily answered. Tick to ACCEPT the IPL Consultation and Consent Agreement *
I ACCEPT
Parent(s) or court-appointed legal guardian(s) must sign for any participating minor (those under 18 years of age) and agree that they and the minor are subject to all the terms of this document, as set forth above.
Parent or Guardian's Name

First Name*

Last Name*

Phone*
Parent or Guardian's Date of Birth*
Parent or Guardian's Signature*
Electronic Signature Consent*
By checking here, you are consenting to the use of your electronic signature in lieu of an original signature on paper. You have the right to request that you sign a paper copy instead. By checking here, you are waiving that right. After consent, you may, upon written request to us, obtain a paper copy of an electronic record. No fee will be charged for such copy and no special hardware or software is required to view it. Your agreement to use an electronic signature with us for any documents will continue until such time as you notify us in writing that you no longer wish to use an electronic signature. There is no penalty for withdrawing your consent. You should always make sure that we have a current email address in order to contact you regarding any changes, if necessary.


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