Privacy Policy

This policy was last updated on 05 July 2018

In Summary
SkinFitness Pte Ltd (‘SkinFitness’, 'CX-Survey', ‘we’, ‘us’, and ‘our’) take data protection very seriously and we are committed to protecting your personal information.

This explains what information we gather about you, what we use that information for, and who we give that information to. It also sets out your rights in relation to your information, how long we keep it and who you can contact for more information.

It is our policy to collect only the minimum information required from you. If you believe we have collected excessive information about you, please contact us contact-us@skinfitness.com.sg to raise any concerns you may have.

Although you do not have to provide any of your personal information to us, if we ask you to do so and you refuse, we may be unable to provide you with the information, goods or services you want from us.

What is personal information?
Personal information is anything that enables you to be identified or identifiable, such as your:

  • First and last names
  • Postal and email addresses
  • Telephone numbers
  • Identity documents (e.g. passports & driving licence)
  • Identity numbers (e.g. SSIN, NRIC, FIN and Bank accounts)
  • Career & educational documents (e.g. Resumés, CVs & qualifications)
  • Contact information

Your personal information is sometimes called “personal data”. We collectively refer to handling, collecting, protecting or storing your personal information as ‘processing’.

Collecting personal information
Below are just some examples of how you may provide personal information to us:

  • Placing an order with us
  • Registering for a trial with us
  • Filling out any of our Forms
  • Searching, browsing and entering information on our website
  • Downloading guides or content
  • Subscribing to our newsletters
  • Using our Live Chat
  • Opening a Support Ticket
  • Registering for or attending our events
  • Submitting Resumés/CVs or work history information to us
  • Providing us with business cards or other contact information
  • Accessing our online publications
  • Entering our surveys

Using personal information
When you provide personal information to us, we may use it for any of the purposes described below or as stated at the point we collect it from you (or as may be obvious to you from the context of collection), including:

  • To provide services to you that you have requested
  • To develop our businesses and services
  • To consider whether to offer someone employment with us
  • To administer and manage our website and forms
  • To conduct quality and risk management reviews
  • Any other purposes for which personal information has been provided to us, including any of the purposes given in the ‘Collection of Personal Information’ section above.

We do not collect personally identifying information for sale to third parties.

Legal grounds for processing personal information
We rely on one or more of the following processing conditions:

  • To perform our contractual obligations to you; and/or
  • To satisfy any legal and regulatory obligations to which we are subject; and/or
  • To satisfy our legitimate interests in the effective delivery of information and services to you and in the effective and lawful operation of our businesses (where this does not interfere with your rights); and/or
  • When you have agreed to us processing your personal information.

Security of personal information
We have implemented generally accepted standards of technology and operational security in order to protect personally identifiable information from loss, misuse, alteration or destruction.

Only authorised persons are provided access to personally identifiable information we have collected, and such individuals have agreed to maintain the confidentiality of this information.

Although we use appropriate security measures once we have received your personal data, the transmission of data over the internet (including by e-mail) is never completely secure.

We endeavour to protect personal data, but we cannot guarantee the security of data transmitted to or by us.

Sharing personal information
We may transfer, share or disclose the personal data we collect from you to third parties (other organisations or individuals) for:

  • The purposes for which the information has been submitted
  • The purposes listed above under ‘Use of personal information’
  • The administration and maintenance of our website and/or forms
  • Other internal or administrative purposes

We also may transfer, share or disclose personal data to third party service providers of identity management, website hosting and management, data analysis, data backup, security and storage services.

These third party providers may use their own third party subcontractors that have access to personal data (sub-processors). It is our policy to use only third party providers that are bound to maintain appropriate levels of security and confidentiality, to process personal information only as instructed by us, and to flow those same obligations down to their sub-processors.

Other disclosures
We may also disclose personal information to third parties under the following circumstances:

  • When explicitly requested by you
  • When required to deliver goods or services requested by you
  • When required to facilitate our conferences or events that you have asked to attend which are hosted by a third party
  • As otherwise set out in this privacy policy.

We may also disclose your personal information to law enforcement, regulatory and other government agencies and to professional bodies and other third parties, as required by and/or in accordance with applicable laws or regulations.

International transfers of personal information
Your personal information may be transferred outside the European Economic Area (EEA). Where we collect your personal information within the EEA, any transfer to outside the EEA will be only:

  • To you
  • To a recipient located in a country which provides an adequate level of protection for your personal information; or
  • Under a contractual agreement which satisfies EU requirements for the transfer of personal data outside the EEA

Retention of personal information
We will retain your personal information only for as long as we need it, given the purposes for which it was collected, or as required to do so by law.

Normally, this means we will retain your personal information for five years. 

Marketing
Where we are legally required to obtain your consent to provide you with marketing materials, we will only provide you with such marketing materials if you have provided consent for us to do so.

If you want to unsubscribe from any emailed promotions that you had previously provided permission for us to send you, you should look for and follow the instructions we will provide in the relevant communications to you. This is usually located at the bottom of the email and identified by unsubscribe.

If you choose to unsubscribe from any or all mailings, we may retain information sufficient to identify you so that we can honour your request.

Rights in relation to your information
You have certain rights in relation to the personal information we hold about you. In particular, you have the right to:

  • Request a copy of personal information we hold about you;
  • Ask that we update the personal information we hold about you, or correct such personal information that you think is incorrect or incomplete;
  • Ask that we delete personal information that we hold about you, or restrict the way in which we use such personal information;
  • Object to our processing of your personal information; and/or
  • Withdraw your consent to our processing of your personal information (to the extent such processing is based on consent and consent is the only permissible basis for processing).

If you would like to exercise these rights or understand if these rights apply to you, please contact us at contact-us@skinfitness.com.sg

Automated decision making
We will not use your personal information for automated decision making or profiling.

Children
We understand the importance of protecting children's privacy and we never knowingly collect personal information about individuals under the age of 13. We adhere to laws regarding marketing to children.

Our websites
Our Websites may link to third-party sites not controlled by us and which do not operate under our privacy practices. When you link to third-party sites, our privacy practices no longer apply. We encourage you to review each third-party site's privacy policy before disclosing any personally identifiable information.

We do not intend to collect special category (also known as sensitive) personal information through our websites (unless we are legally required to do so). Examples of special category information are: race or ethnic origin; political opinions; religious or philosophical beliefs; trade union membership; physical or mental health; genetic data; biometric data; sexual life or sexual orientation; and criminal records.

We ask that you do not provide us with special category personal information when using our websites.

Contact us
If you have any questions or complaints about the way your personal information is processed by us, or would like to exercise one of your rights set out above, please contact us by one of the following means:

Email:
contact-us@skinfitness.com.sg

We may update this Privacy notice at any time by publishing an updated version here. So that you know when we make changes to this Privacy statement, we will amend the revision date at the top of this page. The new modified or amended Privacy Policy will apply from that revision date. Therefore, we encourage you to review this Privacy notice periodically to be informed about how we are protecting your information.

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One Shenton Way

#01-03

SINGAPORE   068803

Ph: 8809 0848

www.skinfitness.com.sg


Review SkinFitness's Privacy Policy

December 14, 2018

Client Profile Form

 

First Client's Name

First Name*

Last Name*

Phone*
First Client's Date of Birth*
First Client's Signature*
Second Client's Name

First Name*

Last Name*
Second Client's Date of Birth*
Third Client's Name

First Name*

Last Name*
Third Client's Date of Birth*
Fourth Client's Name

First Name*

Last Name*
Fourth Client's Date of Birth*
Fifth Client's Name

First Name*

Last Name*
Fifth Client's Date of Birth*
Sixth Client's Name

First Name*

Last Name*
Sixth Client's Date of Birth*
Seventh Client's Name

First Name*

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Seventh Client's Date of Birth*
Eighth Client's Name

First Name*

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Eighth Client's Date of Birth*
Ninth Client's Name

First Name*

Last Name*
Ninth Client's Date of Birth*
Tenth Client's Name

First Name*

Last Name*
Tenth Client's Date of Birth*
Parent or Guardian's Email Address

Email*

Confirm Email*
1. Skin Analysis
1.1 What would you like us to focus on during your treatments? *
None
Am seeking some serious pampering, thank you :)
Acne
Pigmentation
Fine Lines / Wrinkles
Dry Skin
Blackheads / Congestion
Skin Texture / Pore Size
Other

If Other, please specify
1.2 How do you find your skin?*
Normal
Oily
Combination
Sensitive
Dry
1.3 What is your skin type?*
Very Fair
Fair
Cream / White
Olive
Dark Brown
Black
2. Medical History
2.1 Do you have any allergies?*
No
Yes

If Yes, please provide details:
2.2 Are you allergic to nuts?*
No
Yes
2.3 Are you currently taking aspirin?*
No
Yes
2.4 Are you currently pregnant or breastfeeding?*
No
Yes
2.5 Are you currently using Roaccutane?*
No
Yes
2.6 Are you currently using any other form of medication for acne?*
No
Yes

If Yes, please specify:
2.7 Do you have any of these skin conditions? *
None
Psoriasis
Eczema
Rosacea
Acne
Other

If Other, please specifiy:
2.8 Have you ever experienced skin sensitivity to any products or facial treatments?*
No
Yes

If Yes, please specify
2.9 Have you had any advanced facial treatments in the last 2 months including: *
None
Laser
IPL
Peels
Microdermabrasion
Injectables
Micro-needling
Other

If Other, please specify:
Consent Agreement

I affirm that I have stated all my known medical conditions and answered all questions honestly. I agree to keep SkinFitness Pte Ltd updated as to any changes in my medical profile and understand that there shall be no liability on SkinFitness Pte Ltd, should I fail to do so.

My questions regarding the treatment(s) have been answered to my satisfaction. I understand the treatment and accept any risks. I hearby release SkinFitness Pte Ltd and their employees from all liabilities associated with the agreed treatment(s).

I agree that this consent supersedes any previous verbal or written disclosures. This consent is valid for all of my treatments in the future as well.

Tick to ACCEPT the Consent Agreement *
I ACCEPT
Parent(s) or court-appointed legal guardian(s) must sign for any participating minor (those under 18 years of age) and agree that they and the minor are subject to all the terms of this document, as set forth above.
Parent or Guardian's Name

First Name*

Last Name*

Phone*
Parent or Guardian's Date of Birth*
Parent or Guardian's Signature*
Electronic Signature Consent*
By checking here, you are consenting to the use of your electronic signature in lieu of an original signature on paper. You have the right to request that you sign a paper copy instead. By checking here, you are waiving that right. After consent, you may, upon written request to us, obtain a paper copy of an electronic record. No fee will be charged for such copy and no special hardware or software is required to view it. Your agreement to use an electronic signature with us for any documents will continue until such time as you notify us in writing that you no longer wish to use an electronic signature. There is no penalty for withdrawing your consent. You should always make sure that we have a current email address in order to contact you regarding any changes, if necessary.


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