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Rental Agreement and Liability Waiver

Rental Policies

Prices, equipment availability, and rental policies subject to change without notice.

General Policies

Photo ID and/or Current Driver’s license is required at the time of pick-up.
You must be 18yrs old or older to rent.
Individuals named on the contract are required to submit credit card information and a deposit at the time of reservation and/or rental.
Payment in full for all rentals is due at the time of reservation.
True North Outpost Inc. reserves the right to refuse to any individual(s).

Cancellation Policy

- Cancellations made seven (7) days or more before the pick-up date: customers will receive a 100% refund. minus a $5 processing fee.
- Cancellations within seven (7) days of pick-up date will not receive a refund. It is your responsibility. There are no exceptions to this policy so please remember to account for weather conditions, traffic, construction, etc.

- There are no refunds for illness, weather, early returns or non-usage.

Individual named on the contract must be present at the time of pick-up or item(s) will not be released.

Check-Out Procedures

Before leaving True North Outpost Inc., you are responsible for inspecting all equipment carefully and to bring any missing or damaged equipment to a staff member's attention. Make sure any discrepancies are noted on the rental agreement. Failure to note any discrepancies may result in a fee for damaged or missing equipment. If needed, please ask a staff member for assistance with inspection and/or instructions on how to properly set-up the equipment.

It generally takes 30-45 minutes to check out watercraft. Please consider this as you make your reservation. Deviation from this time may result in delays as equipment may not yet be prepared.

Check-In Procedures

One day rental equipment must be returned during operating house the same day they are rented, multi day rentals must be returned during operating hours on the day specified on the reservation. A cleaning fee of $5.00 per boat will be collected if they are not returned in the same condition they left. You will be charged for equipment that is dirty, damaged, or missing, up to and including the cost to replace such equipment at the current equipment costs, regardless of the age of the equipment.

Equipment left unattended (during Closed hours) at True North Outpost Inc. will be charged a $25.00 fee regardless of the reason unless documented arrangements are made before hand with a staff member. Should the equipment be lost or stolen while left unattended, the renter will be responsible for all replacement costs at full retail prices.

Equipment Damage: Rental Fees do not cover any portion of damages to equipment. Any damaged equipment interfering with the rental or reservation of another will be charged the entire cost of the other rental in addition to all equipment repair and/or replacement costs.

Late Fees

Late fees are assessed at the daily rate for each day the equipment is not returned- including holidays and closed dates. This is strictly enforced as it jeopardizes another person's trip. Any late equipment affecting another person's rental will be charged the entire cost of the other rental.

Rental Liability Waiver

I hereby agree that by renting this kayak(s) stand up paddle board(s) canoe(s) and/or bike(s) from True North Outpost Inc. I accept liability for any damages or injury that may occur while using any of the equipment regardless of its condition rented from True North Outpost Inc. By signing this agreement, I understand that I am waiving my right to bring a court action to recover compensation or to obtain any other remedy for any injury to myself, my property, or my death, however caused, arising out of my use of any equipment or programs of True North Outpost Inc. I understand that there are inherent risks associated with water sports and bikes I acknowledge that I have the necessary skills to use the above rented equipment properly. I also acknowledge that I will use the equipment in a safe manner that is not contrary to recommended use or manufacturers’ standards. I am aware of hazards associated with the use of outdoor equipment, including, but not limited to physical or emotional injury, paralysis, death, or damage to myself, to property, or to third parties. I understand that such risks simply cannot be eliminated without jeopardizing the essential qualities of the activity.

 

I understand that equipment and safety devices are provided for my use (such as flotation devices, helmets, etc.). I agree that I will be solely responsible for proper use of safety and other equipment and procedures. It is my responsibility to inspect all equipment prior to use. I, the undersigned user or guardian of user HEREBY RELEASE on behalf of myself, my heirs, representatives, successors, executors, and administrators True North Outpost Inc. its officers, agents, and employees from any cause of action, claims, or demands of any nature whatsoever including, but not limited to, a claim of negligence. I expressly agree and promise to accept and assume all of the risks existing in this activity. My participation in the activity is purely voluntary and I elect to participate in spite of the risks. I agree to hold harmless and/or indemnify and defend True North Outpost Inc. and their officers, agents, servants, and employees from all liability, costs, or expenses resulting from accidents or injury to -- or for the death of -- any person or property directly or indirectly arising from my use or my permission, express or implied, to use the rental equipment.

 

I also agree that if I damage, loose, or misplace any item I rent from True North Outpost Inc. that I will pay for these losses or damages according to prices verbally explained to me by a staff member of True North Outpost Inc. I agree that if True North Outpost Inc. incurs any costs associated with recovery of payment for damages or losses (such as court costs) that I will reimburse or pay True North Outpost Inc. for these costs as well as the cost of the damaged or lost items. Bent paddles, folded (wrapped) canoes, and damaged Stand Up Paddle Boards (SUPs), broken bike chains, popped tires, any noticeable bike damage, or kayaks will be charged for replacement. If I do not return the product within 3 working days of the due date, I authorize True North Outpost Inc. to charge the full retail purchase price of the products (explained to me at check out) to my credit card, minus the deposit. I understand and agree that I am fully responsible for any damage to the product or loss during the time it is checked out to me and if damage or loss occurs, I authorize True North Outpost Inc. to charge the cost of replacement or repair to my credit card, minus deposit.

It is solely the discretion of True North Outpost Inc. to determine if damaged equipment will be repaired or replaced at the renter’s expense.

I (renters) am responsible for properly securing all canoes, kayaks, paddles, SUPs, bikes life jackets and other equipment before driving. I understand that loading a canoe, kayak, SUP, or other boat onto my vehicle has the potential to cause damage to person or property during loading, unloading or transport of the equipment. It is my choice to have the boat loaded/unloaded by the True North Outpost Inc. staff and I agree to assume responsibility for any damages. I will not hold True North Outpost Inc. or its staff liable for any damages to person or non-rental equipment property that may occur due to loading, unloading or transport of this rental equipment.

I also understand that it is the renters’ responsibility to ensure that any required permission forms, trip permits, invasive species tags, boating permits, and trainings are completed and up to date prior to launching boats. I understand that the terms of this agreement are legally binding and I certify that I am signing this agreement, after having carefully read it, of my own free will.

 

By signing below, I attest that I have read, understood and agreed to these conditions. My signature further indicates that all information provided on the rental sheet is true and correct.

 

First Participant's Name

First Name*

Last Name*

Phone*
First Participant's Date of Birth*
First Participant's Rental Agreement

Above Name is the person making the rental agreement *
First Participant's Signature*
Second Participant's Name

First Name*

Last Name*
Second Participant's Date of Birth*
Second Participant's Rental Agreement

Above Name is the person making the rental agreement *
Third Participant's Name

First Name*

Last Name*
Third Participant's Date of Birth*
Third Participant's Rental Agreement

Above Name is the person making the rental agreement *
Fourth Participant's Name

First Name*

Last Name*
Fourth Participant's Date of Birth*
Fourth Participant's Rental Agreement

Above Name is the person making the rental agreement *
Fifth Participant's Name

First Name*

Last Name*
Fifth Participant's Date of Birth*
Fifth Participant's Rental Agreement

Above Name is the person making the rental agreement *
Sixth Participant's Name

First Name*

Last Name*
Sixth Participant's Date of Birth*
Sixth Participant's Rental Agreement

Above Name is the person making the rental agreement *
Seventh Participant's Name

First Name*

Last Name*
Seventh Participant's Date of Birth*
Seventh Participant's Rental Agreement

Above Name is the person making the rental agreement *
Eighth Participant's Name

First Name*

Last Name*
Eighth Participant's Date of Birth*
Eighth Participant's Rental Agreement

Above Name is the person making the rental agreement *
Ninth Participant's Name

First Name*

Last Name*
Ninth Participant's Date of Birth*
Ninth Participant's Rental Agreement

Above Name is the person making the rental agreement *
Tenth Participant's Name

First Name*

Last Name*
Tenth Participant's Date of Birth*
Tenth Participant's Rental Agreement

Above Name is the person making the rental agreement *
Parent or Guardian's Email Address

Email*

Confirm Email*
Emergency Contact

First Name*

Last Name*

Emergency Contact's Phone Number*
Parent or Guardian's Driver's License / ID Card

Driver's License / ID Card Number*

Issuing State*

How did you hear about us?

Have you ever rented from us before?
Parent(s) or court-appointed legal guardian(s) must sign for any participating minor (those under 18 years of age) and agree that they and the minor are subject to all the terms of this document, as set forth above.


By signing below the parent or court-appointed legal guardian agrees that they are also subject to all the terms of this document, as set forth above.
Parent or Guardian's Name

First Name*

Last Name*

Phone*
Parent or Guardian's Date of Birth*
Parent or Guardian's Rental Agreement

Above Name is the person making the rental agreement *
Parent or Guardian's Signature*
Electronic Signature Consent*
 By checking here, you are consenting to the use of your electronic signature in lieu of an original signature on paper. You have the right to request that you sign a paper copy instead. By checking here, you are waiving that right. After consent, you may, upon written request to us, obtain a paper copy of an electronic record. No fee will be charged for such copy and no special hardware or software is required to view it. Your agreement to use an electronic signature with us for any documents will continue until such time as you notify us in writing that you no longer wish to use an electronic signature. There is no penalty for withdrawing your consent. You should always make sure that we have a current email address in order to contact you regarding any changes, if necessary.


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