THIS POLICY

This policy has been designed to explain the information we collect, how and why we collect it, and when it is used. We will keep this webpage as up to date as possible, reviewing our policies periodically to ensure openness and clarity between all parties.

HOW WE COLLECT DATA

When you call us, fill out a website form, email us, or book a safari with us, all the data relevant to your safari (or potential safari) is collected securely in our database, and - depending on your chosen contact method - our emails.

To unsubscribe from our marketing email newsletters, please do so via the unsubscribe or mailing preferences options at the bottom of our marketing emails, or by contacting us. Please note that if you are already subscribed to our mailing list, leaving the field 'I would like to receive emails about trip offers and availability updates' blank on any of our contact forms will not remove you from the mailing list.

DATA WE COLLECT

Personal data collected through a contact form or brochure download will usually include your full name, email, destination or safari of interest, budget, and any other information you choose to divulge to us at this stage. When you book an expedition, more detailed data such as your address, birth date, passport details, and health are collected. We also collect information on your interests to ensure the most personal experience and perfectly designed safari for you.

WHAT YOUR DATA IS USED FOR

Your personal data is used to fulfil our obligations to you, which include:

Providing a quote

Discussing expedition arrangements

Sending you the requested information

Sending you e-marketing, if requested by you

Booking your expedition

Asking for feedback on our services

Notifying you of any changes to your booking.

We never sell or rent data to third parties. When you book, this data will be passed on to your agent on the ground to ensure you have a safe safari, and your arrangements are held.

At CIEx, we use the information that is provided to us only for the reason it was gathered. We may use your information to process your expedition enquiry, ask for feedback on our services, market new expeditions (when permitted by you), notify you of changes to your booking, or plan your holiday.

YOUR BLOGS AND IMAGES

When you send us your blog and images after returning from your expedition, you are giving us permission to upload them onto the blog section of our website. We may also ask you if we can use your images for marketing purposes (throughout the website and in our digital newsletter, as well as on social media such as Facebook and Instagram). We will always credit and tag these where relevant. The blog will include your name, photos and the content you have written for the blog. If you do not want your actual name to be shown, please just let us know and we can remove it.

INFORMATION FOR MARKETING PURPOSES

If you give us consent, we will use your name and email address for marketing purposes via our digital newsletter. We will also occasionally send you more tailored marketing depending on your interests, which can be divulged through brochure downloads or phone calls with our team.

Our email newsletters are sent using Mail Chimp. Mail Chimp safely stores your name, email address and location so we can send you relevant marketing email campaigns and analyse responses. Mail Chimp may need to process personal data to perform some critical tasks, such as preventing abuse, and providing support. You can opt out or in to our e-marketing at any time by using the unsubscribe link in our emails, signing up to our newsletter via the sign-up page, or emailing explore@channelislandsx.com with your request.

WHO CAN ACCESS YOUR DATA

We will never sell or rent your data to third parties, only sharing information when it is required to fulfil our obligation to you.

Data submitted through our forms is accessible only by Channel Islands Expeditions and our developers. Our developers do not process or store your personal information for any purpose, nor do they pass it on to any third parties. Although our website and communications may contain links to other websites, we are not the owners of these sites, and therefore are not responsible for the privacy practices of such other sites.

GOOGLE

We use Google Analytics to review our website and find out such things as how many visitors we’ve had to a particular page. CIEx and Google do not attempt to identify anyone from this data. If you do not want your visit to be accessible via Google Analytics, you can opt out here.

TESTIMONIALS

We post testimonials to our website periodically. There is no way of identifying you from the data we publish on testimonials on the website. The data included on our testimonials includes first name, surname initial, an excerpt from your feedback and your star rating; it is not possible to identify a person from these testimonials.

 

DATA RETENTION AND SECURITY

The time period for which we keep data depends on the data type. Most of our data is retained for three (3) years. Legally, some financial information must be kept on our files for six (6) years. Data is not kept on our systems for longer than is needed, and is periodically reviewed and removed.

We have made every effort to ensure your data is stored and processed securely.

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PARTICIPATION CONSENT AND ACKNOWLEDGEMENT OF RISK

Channel Islands Expeditions Inc., a California corporation (“CIEx”), offers guided tours, recreational ocean equipment rentals, and camps. CIEx requests that, as a condition of your participation in any CIEx activity, you consent to certain limitations on its liability to you and allow it to use your Persona (defined below) in connection with its business. 

This consent and release form applies to your participation in any CIEx activity or use of any CIEx equipment, including but not limited to the activity more specifically described below. By signing below, you acknowledge, represent and warrant that you are physically and mentally fit and know of no medical or health reason why you should not participate in the applicable activity(ies), that you have had sufficient opportunity to read this entire document, including the following pages, that you are have the legal authority to sign this Participation Consent and Acknowledgment of Risk and that you do so voluntarily. CIEx is materially relying on this Participation Consent and Acknowledgment of Risk in allowing you to engage in the applicable activity(ies).

You knowingly and willingly agree to be bound by this authorization and release, and hereby agree as follows:

Acknowledgement of Services Provided

My participation in all activities and/or use of rentals offered by CIEx is entirely voluntary and is not being compelled or induced by any person. I have read all applicable material provided by CIEx in connection with my participation and/or use, and understand its content and my responsibilities as a participant.

I Agree
 

Acknowledgement of Risks

I understand that my travel to and participation in the CIEx activities and/or use of rentals offered by CIEx entail known and unanticipated risks which could result in physical or emotional injury or disability, illness, death, or damage to myself, to property, or to third parties. Such risks may include but are not limited to: those caused by terrain, facilities, temperature, weather and/or condition of participants; car travel and transportation; boat travel and transportation; equipment malfunction and/or failure; being hit by a wave, immersed in water, hypothermia, exposure to dangerous marine and terrestrial life, exposure to pollution, bacteria, abrasions from barnacle, mussels, and other unhealthful conditions; injury or damage related to food and/or beverage consumption at the hands of myself; injury or damage related to food and/or beverage consumption at the hands of other persons; lack of hydration; property damage or theft (including but not limited to personal clothing) at the hands of other persons including other participants or CIEx representatives participating in the activity. I am aware that CIEx may fail to predict whether a given activity or condition present during my participation in any CIEx activity and/or use of rentals offered by CIEx is safe or whether dangers may exist.

I Agree
 

Acknowledgement of Applicable Rules

  1. Rentals 
  2. All individuals renting CIEx equipment must be able to swim, and by signing this Participation Consent and Acknowledgment of Risk, I acknowledge that I am able to swim. I understand that I AM NOT AUTHORIZED TO SHARE ANY CIEx EQUIPMENT WITH ANY INDIVIDUAL WHO HAS NOT SIGNED THIS Participation Consent and Acknowledgment of Risk. In the event that I do share or provide CIEx equipment to an individual who has not signed this Participation Consent and Acknowledgment of Risk, I shall also be responsible to indemnify and hold harmless the CIEx Parties from any demand, claim, right of action or suit that may be brought against CIEx by any person who uses or attempts to use the equipment that I am renting, anywhere, at any time. In addition, I acknowledge and agree that: 
  3. I must wear a PFD (personal flotation device) at all times when using CIEx equipment.
  4. I am in good physical health.
  5. I will not use the watercraft until a demonstration of equipment use and self-rescue is given and understood.
  6. I will not consume alcoholic beverages and/or illegal or controlled substances before or during the use of watercraft/equipment.
  7. Camps
  8. All camp participants must be at least 10 years of age and able to swim. By signing this Participation Consent and Acknowledgment of Risk, I acknowledge that the minor I am signing for is able to swim. I also acknowledge and agree that my minor must wear a PFD at all times when on CIEx equipment.
  9. Guided Tours
  10. All participants in guided tours must be able to swim, and by signing this Participation Consent and Acknowledgment of Risk, I acknowledge that I am able to swim. I also acknowledge and agree that I must wear a PFD at all times when on CIEx equipment.

I Agree
 

Risk of Covid-19 Infection

I am aware that my participation in the CIEx activities and/or use of rentals offered by CIEx is occurring during the global COVID-19 pandemic. Accordingly, I understand that I face a risk of exposure to or contraction of COVID-19 during my participation and/or use, and I understand the potential short and long-term complications of COVID-19. I have chosen to participate in the CIEx activities and/or use of rentals offered by CIEx despite those risks. I acknowledge that I am solely responsible for compliance with all applicable federal, state, and local laws and regulations regarding the prevention of transmission of COVID-19, including, without limitation, all entry requirements and mask mandates imposed by the jurisdiction(s) in which the CIEx activities and/or use of rentals offered by CIEx will occur.

Assumption of Risk and Release of Liability

I expressly assume all of the risk that may result from my participation in any CIEx activity or my use of any rental offered by CIEx. I elect to participate with knowledge of the risks involved. Accordingly, on behalf of myself and my Related Parties (defined below), I hereby voluntarily release the CIEx Parties (defined below) from all liability to me and/or my Related Parties for all claims, costs, obligations, damage, demands, or causes of action of any kind, whether known or unknown, matured and unmatured, now existing or arising in the future (including but not limited to those for personal injury, death, or property damage) arising out of or in any way connected with my participation in any CIEx activity or use of any CIEx rental. I agree to bear sole responsibility for any loss, and agree to indemnify, defend, and hold harmless the CIEx Parties from any claims, demands, causes of action, or costs incurred (including reasonable attorneys’ fees) arising out of or relating to my participation in any CIEx activity or use of any CIEx rental in reliance on this release. I promise not to sue the CIEx Parties for any claim in any way related to or resulting from my participation in any CIEx activity or use of any CIEx rental. I acknowledge that the CIEx Parties are not responsible for the errors, omissions, acts or failures to act of any party or entity conducting a specific activity on their behalf.  

I Agree

Receipt of Civil Code § 1542 

I understand and acknowledge that this release of liability applies to and includes unknown or unsuspected consequences or results. If I am a California resident, I have read the contents of California Civil Code §1542, which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor.” 

I, FOR MYSELF AND MY RELATED PARTIES, EXPRESSLY WAIVE ANY AND ALL RIGHTS AND BENEFITS UNDER CALIFORNIA CIVIL CODE §1542.

Scope of Agreement 

This agreement is binding on, and I hereby agree, on behalf of myself and my employees, agents, representatives, guardians, successors, children, heirs, assigns, next of kin, personal representatives, and estate (collectively referred to as my “Related Parties”), to irrevocably and perpetually authorize, release, indemnify, and discharge (as applicable) CIEx, its agents, members, managers, directors, officers, volunteers, participants, employees, independent contractors, affiliates, sponsors, partners, assignees, licensees, and all other persons or entities acting in any capacity on its behalf or in connection with its business activities (collectively, “CIEx Parties”).

Media Release: By signing below, I grant the CIEx Parties the right to use my name, image, likeness, voice, and/or depictions of my property (my “Persona”) in any form of media, existing now and in the future, for the purpose of promoting, advertising, and marketing CIEx and its programs. I further agree to waive all claims against the CIEx Parties for such use. The rights granted herein shall remain in force until revoked by me in writing delivered to CIEx at explore@channelislandsx.com. 

Forum and Governing Law; Severability; Indemnification for Attorney’s Fees: In the event that I file a lawsuit against any of the CIEx Parties, I agree to do so solely in the state of California, and I further agree that the substantive law of that state shall apply in that action without regard to the conflict of law rules of that state. I agree that if any portion of this Participation Consent and Acknowledgment of Risk is found to be void or unenforceable, the remaining portions shall remain in full force and effect. Should the CIEx Parties or anyone acting on their behalf be required to incur attorney’s fees or costs to enforce this agreement, I agree to indemnify and hold them harmless for all such reasonable fees and costs.

First Guest's Name
First Name*
Last Name*
First Guest's Date of Birth*
Date of Birth
First Guest's Signature*
Second Guest's Name
First Name*
Last Name*
Guest's Date of Birth*
Date of Birth
Third Guest's Name
First Name*
Last Name*
Guest's Date of Birth*
Date of Birth
Fourth Guest's Name
First Name*
Last Name*
Guest's Date of Birth*
Date of Birth
Fifth Guest's Name
First Name*
Last Name*
Guest's Date of Birth*
Date of Birth
Sixth Guest's Name
First Name*
Last Name*
Guest's Date of Birth*
Date of Birth
Seventh Guest's Name
First Name*
Last Name*
Guest's Date of Birth*
Date of Birth
Eighth Guest's Name
First Name*
Last Name*
Guest's Date of Birth*
Date of Birth
Ninth Guest's Name
First Name*
Last Name*
Guest's Date of Birth*
Date of Birth
Tenth Guest's Name
First Name*
Last Name*
Guest's Date of Birth*
Date of Birth
Parent or Guardian's Email Address
Email*
Confirm Email*
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Emergency Contact
First Name*
Last Name*
Emergency Contact's Phone Number*
Insurance Declarations
Our insurance requires all snorkeling participants to attest to being able to stay afloat for 30 minutes "unassisted" in order to snorkel without a Personal Flotation Device (PFD). If you select "No" you will be given a PFD to snorkel in. All children under the age of 14 must wear a PFD while snorkeling. Can you attest to being able to being able to stay afloat for 30 minutes "unassisted"?*
Yes
No

Please list any medical conditions, including allergies, that you or your child have. We travel to an ocean wilderness environment where we are at minimum 1 hour away from medical care at our furthest locations. This information can be critical to providing lifesaving care in the case of an emergency. *

If I am a PARENT or GUARDIAN of any minor person under 18 years of age participating in activities sponsored by CIEx, I make these representations and agree to the terms of the VISITOR’S ACKNOWLEDGEMENT OF RISKS Agreement on behalf of each minor, as well as myself, and I agree to assume responsibility for their safety. I further agree to INDEMNIFY AND HOLD HARMLESS CIEx, and the other parties released, from and against any demand, claim, right of action or suit that may be brought on behalf of any such minor arising from the activities with CIEx, or anywhere, at any time. I will pay all fees, damages and costs, including attorney’s fees, CIEx or other parties released may incur in the enforcement of this agreement.

I am physically fit and know of no medical or health reason why I should not participate in this activity. I have carefully read, clearly understood and accepted the terms and conditions stated herein and acknowledge that this agreement shall be effective and binding upon me, my heirs, assigns, personal representative and estate and for all members of my family, including minor children.



By signing below the parent or court-appointed legal guardian agrees that they are also subject to all the terms of this document, as set forth above.
Parent or Guardian's Name
First Name*
Last Name*
Relationship*
Phone*
Parent or Guardian's Date of Birth*
Date of Birth
Parent or Guardian's Signature*
Electronic Signature Consent*
 By checking here, you are consenting to the use of your electronic signature in lieu of an original signature on paper. You have the right to request that you sign a paper copy instead. By checking here, you are waiving that right. After consent, you may, upon written request to us, obtain a paper copy of an electronic record. No fee will be charged for such copy and no special hardware or software is required to view it. Your agreement to use an electronic signature with us for any documents will continue until such time as you notify us in writing that you no longer wish to use an electronic signature. There is no penalty for withdrawing your consent. You should always make sure that we have a current email address in order to contact you regarding any changes, if necessary.


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