THIS POLICY

This policy has been designed to explain the information we collect, how and why we collect it, and when it is used. We will keep this webpage as up to date as possible, reviewing our policies periodically to ensure openness and clarity between all parties.

HOW WE COLLECT DATA

When you call us, fill out a website form, email us, or book a safari with us, all the data relevant to your safari (or potential safari) is collected securely in our database, and - depending on your chosen contact method - our emails.

To unsubscribe from our marketing email newsletters, please do so via the unsubscribe or mailing preferences options at the bottom of our marketing emails, or by contacting us. Please note that if you are already subscribed to our mailing list, leaving the field 'I would like to receive emails about trip offers and availability updates' blank on any of our contact forms will not remove you from the mailing list.

DATA WE COLLECT

Personal data collected through a contact form or brochure download will usually include your full name, email, destination or safari of interest, budget, and any other information you choose to divulge to us at this stage. When you book an expedition, more detailed data such as your address, birth date, passport details, and health are collected. We also collect information on your interests to ensure the most personal experience and perfectly designed safari for you.

WHAT YOUR DATA IS USED FOR

Your personal data is used to fulfil our obligations to you, which include:

Providing a quote

Discussing expedition arrangements

Sending you the requested information

Sending you e-marketing, if requested by you

Booking your expedition

Asking for feedback on our services

Notifying you of any changes to your booking.

We never sell or rent data to third parties. When you book, this data will be passed on to your agent on the ground to ensure you have a safe safari, and your arrangements are held.

At CIEx, we use the information that is provided to us only for the reason it was gathered. We may use your information to process your expedition enquiry, ask for feedback on our services, market new expeditions (when permitted by you), notify you of changes to your booking, or plan your holiday.

YOUR BLOGS AND IMAGES

When you send us your blog and images after returning from your expedition, you are giving us permission to upload them onto the blog section of our website. We may also ask you if we can use your images for marketing purposes (throughout the website and in our digital newsletter, as well as on social media such as Facebook and Instagram). We will always credit and tag these where relevant. The blog will include your name, photos and the content you have written for the blog. If you do not want your actual name to be shown, please just let us know and we can remove it.

INFORMATION FOR MARKETING PURPOSES

If you give us consent, we will use your name and email address for marketing purposes via our digital newsletter. We will also occasionally send you more tailored marketing depending on your interests, which can be divulged through brochure downloads or phone calls with our team.

Our email newsletters are sent using Mail Chimp. Mail Chimp safely stores your name, email address and location so we can send you relevant marketing email campaigns and analyse responses. Mail Chimp may need to process personal data to perform some critical tasks, such as preventing abuse, and providing support. You can opt out or in to our e-marketing at any time by using the unsubscribe link in our emails, signing up to our newsletter via the sign-up page, or emailing explore@channelislandsx.com with your request.

WHO CAN ACCESS YOUR DATA

We will never sell or rent your data to third parties, only sharing information when it is required to fulfil our obligation to you.

Data submitted through our forms is accessible only by Channel Islands Expeditions and our developers. Our developers do not process or store your personal information for any purpose, nor do they pass it on to any third parties. Although our website and communications may contain links to other websites, we are not the owners of these sites, and therefore are not responsible for the privacy practices of such other sites.

GOOGLE

We use Google Analytics to review our website and find out such things as how many visitors we’ve had to a particular page. CIEx and Google do not attempt to identify anyone from this data. If you do not want your visit to be accessible via Google Analytics, you can opt out here.

TESTIMONIALS

We post testimonials to our website periodically. There is no way of identifying you from the data we publish on testimonials on the website. The data included on our testimonials includes first name, surname initial, an excerpt from your feedback and your star rating; it is not possible to identify a person from these testimonials.

 

DATA RETENTION AND SECURITY

The time period for which we keep data depends on the data type. Most of our data is retained for three (3) years. Legally, some financial information must be kept on our files for six (6) years. Data is not kept on our systems for longer than is needed, and is periodically reviewed and removed.

We have made every effort to ensure your data is stored and processed securely.

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CHANNEL ISLANDS EXPEDITIONS INC

ACKNOWLEDGEMENT OF RISKS AND RELEASE OF LIABILITY

ALL DAY TRIP AND LIVEABOARD PARTICIPANTS MUST COMPLETE THIS

IF YOU ARE SCUBA DIVING, THERE IS ANOTHER AGREEMENT THAT YOU WILL COMPLETE WHEN WE CONFIRM YOUR DIVE CERTIFICATION

 


Review Privacy Policy

CHANNEL ISLANDS EXPEDITIONS INC ACKNOWLEDGEMENT OF RISKS AND RELEASE OF LIABILITY

In consideration of the services of CHANNEL ISLANDS EXPEDITIONS INC, their officers, agents, employees, and stockholders, and all other persons or entities associated with those businesses (hereinafter collectively referred to as “CIEx”) I (including my minor children hereinafter collectively referred to as “I”) agree as follows:

Although CIEx has taken reasonable steps to provide me with appropriate equipment and skilled guides (when applicable) so I can enjoy an activity for which I may not be skilled, CIEx has informed me this activity is not without risk. Certain risks are inherent in each activity and cannot be eliminated without destroying the unique character of the activity. These inherent risks are some of the same elements that contribute to the unique character of this activity and can be the cause of loss or damage to my equipment, or accidental injury, illness, or in extreme cases, permanent trauma or death. CIEx does not want to frighten me or reduce my enthusiasm for this activity, but believes it is important for me to know in advance what to expect and to be informed of the inherent risks. The following describes some, but not all, of those risks.

I Agree
 

THE RISKS:

These may include but are not limited to: serious personal injury, death or property loss from situations such as capsizing in/on a kayak or other paddle craft, collision with a boat, other paddle craft, docks, rocks, or beach. Other risks could include being trapped in a sea cave, being struck by falling rocks, hit by a wave, immersed in water, hypothermia, exposure to dangerous marine and terrestrial life, exposure to pollution, bacteria, abrasions from barnacle, mussels, and sharp volcanic rocks, and other unhealthful conditions. Other risks include transportation to and from activities on a power driven vessel. These risks may result from, among other causes, the active or passive negligence of CIEx, including without limitation the risk of negligent instruction, supervision, or equipment maintenance. 

I am aware that sea kayaking, hiking, and snorkeling entails risks of injury or death to any participant. I understand the description of these inherent risks is not complete and that other unknown or unanticipated inherent risks may result in injury or death. I agree to assume and accept full responsibility for the inherent risks identified herein and those inherent risks not specifically identified. My participation in this activity is purely voluntary, no one is forcing me to participate, and I elect to participate in spite of and with full knowledge of the inherent risks.

I acknowledge that engaging in this activity may require a degree of skill and knowledge different than other activities and that I have responsibilities as a participant. I acknowledge that the staff of CIEx has been available to more fully explain to me the nature and physical demands of this activity and the inherent risks, hazards, and dangers associated with this activity.

I certify that I am fully capable of participating in this activity. Therefore, I assume and accept full responsibility for myself, including all minor children in my care, custody, and control, for bodily injury, death or loss of personal property and expenses as a result of those inherent risks and dangers identified herein and those inherent risks and dangers not specifically identified, and as a result of my negligence in participating in this activity.

I Agree
 

WAIVER:

I accept full responsibility for my own safety and EXPRESSLY ASSUME ALL RISKS OF HARM, whether foreseen or unforeseen, and whether occurring while participating in CIEx activities, or while sea kayaking, snorkeling, stand-up paddle boarding, surfing, hiking, and snorkeling anywhere, or at any time.

I hereby RELEASE and agree to INDEMNIFY AND HOLD HARMLESS CIEx, its shareholders, officers, employees, partners, agents, instructors, and insurers (hereinafter collectively referred to as “Parties Released”), from and against any liability, demand, claim or right of action for any damage or injury, including paralysis or death, to any person or property, including myself and my principals, employees, agents, representatives, guardians, successors, assigns, heirs, children, and next of kin (my “Related Parties”), in any way related to my engagement in CIEx activities or to this agreement, that I have ever had, now have, or can, shall, or may have in the future, even if such damage or personal injury results from the intentional or unintentional acts of CIEx, its patrons, participants, equipment manufacturers, or other Parties Released. I further COVENANT NOT TO SUE or make any demand or claim against the CIEx or other Parties Released, for or by reason of any such damage or personal injury from my participation in the activities with CIEx, or anywhere, at any time. This release includes, without limitation, any personal injury, death, or property damage caused by the active or passive negligence of CIEx, its patrons, participants, equipment manufacturers, or other Parties Released. I bear sole responsibility for any loss. I will pay all fees, damages, and costs, including attorney’s fees, CIEx or other Parties Released may incur in the enforcement of this agreement.

I understand that this RELEASE and INDEMNIFICATION is specific to me and any minor that is in my care.

I understand and acknowledge that this release of liability applies to and includes all unknown or unsuspected consequences or results arising from the foregoing. I have read the contents of California Civil Code §1542, which says "A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor." I, for myself and my Related Parties, expressly waive any and all rights and benefits under California Civil Code §1542.

I Agree
 

If I am a PARENT or GUARDIAN of any minor person under 18 years of age participating in activities sponsored by CIEx, I make these representations and agree to the terms of the VISITOR’S ACKNOWLEDGEMENT OF RISKS Agreement on behalf of each minor, as well as myself, and I agree to assume responsibility for their safety. I further agree to INDEMNIFY AND HOLD HARMLESS CIEx, and the other parties released, from and against any demand, claim, right of action or suit that may be brought on behalf of any such minor arising from the activities with CIEx, or anywhere, at any time. I will pay all fees, damages and costs, including attorney’s fees, CIEx or other parties released may incur in the enforcement of this agreement.

I am physically fit and know of no medical or health reason why I should not participate in this activity. I have carefully read, clearly understood and accepted the terms and conditions stated herein and acknowledge that this agreement shall be effective and binding upon me, my heirs, assigns, personal representative and estate and for all members of my family, including minor children.

I Agree
 

First Guest's Name

First Name*

Last Name*
First Guest's Date of Birth*
First Guest's Signature*
Second Guest's Name

First Name*

Last Name*
Second Guest's Date of Birth*
Third Guest's Name

First Name*

Last Name*
Third Guest's Date of Birth*
Fourth Guest's Name

First Name*

Last Name*
Fourth Guest's Date of Birth*
Fifth Guest's Name

First Name*

Last Name*
Fifth Guest's Date of Birth*
Sixth Guest's Name

First Name*

Last Name*
Sixth Guest's Date of Birth*
Seventh Guest's Name

First Name*

Last Name*
Seventh Guest's Date of Birth*
Eighth Guest's Name

First Name*

Last Name*
Eighth Guest's Date of Birth*
Ninth Guest's Name

First Name*

Last Name*
Ninth Guest's Date of Birth*
Tenth Guest's Name

First Name*

Last Name*
Tenth Guest's Date of Birth*
Parent or Guardian's Email Address

Email*
A signed copy of this waiver will be sent to the email address you provide.
Emergency Contact

Emergency Contact's Name*

Emergency Contact's Phone Number*
Parent(s) or court-appointed legal guardian(s) must sign for any participating minor (those under 18 years of age) and agree that they and the minor are subject to all the terms of this document, as set forth above.
Parent or Guardian's Name

First Name*

Last Name*

Relationship*
Parent or Guardian's Date of Birth*
Parent or Guardian's Signature*
Electronic Signature Consent*
By checking here, you are consenting to the use of your electronic signature in lieu of an original signature on paper. You have the right to request that you sign a paper copy instead. By checking here, you are waiving that right. After consent, you may, upon written request to us, obtain a paper copy of an electronic record. No fee will be charged for such copy and no special hardware or software is required to view it. Your agreement to use an electronic signature with us for any documents will continue until such time as you notify us in writing that you no longer wish to use an electronic signature. There is no penalty for withdrawing your consent. You should always make sure that we have a current email address in order to contact you regarding any changes, if necessary.


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