Thank you for choosing My XO Adventures! We understand that you have a wide array of travel companies to choose from and we appreciate you choosing us for your next My XO Adventures!
This packet contains information regarding your reservation. It is very important that you read this booklet thoroughly.
There is one (1) form that you are required to complete and return to My XO Adventures within 7 days of your receipt of this packet.
Please remember to do the following:
- Sign, Date, & Print name on #1 of your Booking Contract to activate your reservation.
- Include invoice number (from top right of your invoice) on all paperwork and checks.
- Noted final payment date on calendar.
Should you require assistance, please contact your travel professional at 941-962-4401 (see Agent name on your invoice)
Hours of Operation
Monday through Thursday: 10 AM to 5:00PM (EST)
Friday: 10 AM to 4:30PM (EST)
Be sure to visit our website at www.myxoadventures.com
My XO Adventures
1254 15th Street
IN THE EVENT OF CANCELLATION PLEASE READ
THIS FORM MUST BE RECEIVED BY MY XO ADVENTURES VIA ELECTRONIC SCAN AND E-MAILED TO: INFO@MYXOADVENTURES.COM WITHIN 3 DAYS (72 HOURS) OF YOUR DOCTOR ADVISING YOU NOT TO TRAVEL.
THIS SIGNED DOCUMENT MUST BE RETURNED BEFORE RESERVATION IS CANCELLED.
YOU MUST ALSO CALL THE TRAVEL PROTECTION COMPANY DIRECTLY AS LISTED ON YOUR COVERAGE VERIFICATION LETTER AND CERTIFICATE OF COVERAGE.
PLEASE ALSO PROVIDE THE FOLLOWING INFOROMATION:
- INVOICE #
- ALL CLIENT NAME(S) THAT ARE CANCELLING
- DEPARTURE DATE
- TRIP NAME
- STATEMENT OF CANCELLATION
PLEASE NOTE: NO BOOKING WILL BE CANCELLED WITHOUT YOUR SIGNATURE.
THIS SIGNED CONTRACT MUST BE RETURNED BEFORE A FINAL CONFIRMATION IS CONFIRMED AND DOCUMENTS ARE RELEASED.
1. TO ACTIVATE YOUR RESERVATION PLEASE SIGN THE FOLLOWING:
All of the invoice information is correct, and I have read the tour conditions as outlined on the flyer, on this receipt, and My XO Adventures’ and vendor Terms & Conditions, and all terms and conditions listed on the back of this contract. Those conditions include but are not limited to the Cancellation Penalties and Proof of Citizenship. I have provided my agent my cell number for travel use.
2. OPTIONAL TRAVEL PROTECTION:
My XO Adventures HIGHLY recommends Travel Interruption /Cancellation Insurance. After travel protection has been purchased, it is your responsibility to ensure your confirmation covers any new additions that cause increase to the trip value. Travel Protection likely must be purchased and finalized within twenty one (21) days from the date of reservation to waive pre-existing exclusion clause. Please consult with your travel professional regarding the purchase of any Travel Protection / Interruption / Cancellation Insurance.
If you choose to decline the TRAVEL PROTECTION COVERAGE, then you must sign this receipt indicating you wish to DECLINE Travel Protection at your own risk. You must decline the OPTIONAL Travel Protection, even if you have purchased travel protection from any other source including cruise lines.
3. CREDIT CARD AUTHORIZATION:
This signed form will allow MY XO ADVENTURES to charge your credit card for any charges related to the travel reservation referenced above. These charges may include your trip deposit and final payment, forced overnight accommodations before or after your tour (as referenced in your trip flyer), any deviation requested by you to air or land arrangements, and any charges posted by any vendor for intentional or unintentional errors on your part. My XO Adventures may provide your credit card information to our vendors for charges related to your reservation, charge totals will not exceed your booking invoice total.
Your signature below acknowledges your acceptance of the Cancellation Penalties that will be imposed should you cancel. My XO Adventures’ Standard Cancellation Policy is: Loss of deposit for cancellation after booking. After Final Payment the penalties are as follows: 120 - 61 days prior - 50%; 60 - 31 days prior - 75%; within 30 days – 100%. Percentages apply to the total cost of the tour. These are general cancellation fees, some of our promotions are 100% non-refundable after booking, and have specific notation on front of flyer.
PAYMENTS: A per person deposit is due to confirm reservation. Fares do not include additional service charges or insurance payment. Departure Taxes, Visas, Resort Fees and applicable taxes, and the like are additional expenses paid by the passenger. My XO Adventures will assist you in getting a Visa if tour requires. Full Payment is due 100 days prior to departure. Payment to My XO Adventures is limited to cash, credit card (Visa, Mastercard, Discover, and American Express) and check only. PRE-TOURS, POST TOURS & UPGRADES MUST be paid in FULL at the time of reservation.
CANCELLATION POLICY: Loss of deposit for cancellation after booking. After Final Payment the penalties are as follows: 120-61 days prior - 50%; 60-31 days prior - 75%; within 30 days - 100%. Percentages apply to the total cost of the tour.
PRICING: All pricing in brochures are current at the time of printing and are subject to change without notice. Furthermore, My XO Adventures itineraries, pricing, policies, and procedures are constantly evolving. My XO Adventures strives to ensure that all information listed is correct at the time of publication. However, any information contained herein, including but not limited to pricing, is subject to change without notice, and My XO Adventures reserves the right to refuse to honor any prices that were erroneously printed or quoted. My XO Adventures is not responsible for any misprints appearing in any online and/or printed media.
DECLINED PAYMENTS: Returned checks are subject to a charge of $39 or 5% of the face value, whichever is greater. In addition, any form of payment not honored will be subject to electronic collection using information which may be on file. For example, if a credit card is declined but you have submitted a check for any other reason, My XO Adventures will draft those funds by submitting an electronic check to your bank. In the event that any check is dishonored or returned for insufficient funds and such default is not cured after notice pursuant to Florida Statute §68.065, My XO Adventures shall be entitled to file a civil action against you for three times the amount of the check, in addition to the payment of the check, plus court costs, reasonable attorney’s fees and any bank fees incurred by My XO Adventures in taking the action.
LEGAL NAMES & PROOF OF CITIZENSHIP: My XO Adventures requires you to give your FULL LEGAL NAME and DATE OF BIRTH as it appears on your PASSPORT at the time of deposit. ANY changes in the spelling of your name will incur a NAME CHANGE FEE. PASSPORT, VISA, AND/OR PROOF OF CITIZENSHIP could be required for this travel. It is YOUR RESPONSIBILITY as the traveler to contact any authorities (U.S. Customs for Americans, or your Foreign Consulate office if you are not a U.S. citizen) to obtain any Passports, Visas, or Proof of Citizenship required. A VALID PASSPORT MUST have six (6) months remaining on the passport after your planned return to the U.S. If it does not, you should renew your passport. My XO Adventures strongly advises that all guests leaving the United States obtain a valid passport for travel. Some countries may deny entry due to current and/or past legal issues. It is your responsibility to check with the consulate to ensure any legal issues past and/or present do not prevent you from entering any countries you may be visiting on your cruise and/or tour. Some countries vendors (i.e. cruise lines, airlines, etc.) may deny entry, exit, or boarding due to past or present legal issues or past or present citizenship status. It is YOUR responsibility to confirm ANY of the above mentioned matters with the proper government agency. This is your only notice about providing proof of citizenship, passports and visas. My XO Adventures will not be held responsible for your lack of proper identification or denied entries/denied boarding.
AIRLINE ARRANGEMENTS: Once My XO Adventures purchases any airline ticket, said ticket will be 100% non-refundable / non-changeable / non-transferable. My XO Adventures does not pay ANY airline-imposed fees for Baggage, Seating Assignments, check in fees, etc. Please contact your specific air carrier directly, or go to their website, for complete information of their additional fees charged. TSA requires that names on Airline tickets MUST MATCH the name as it appears on your passport. Having an incorrectly spelled name could result in additional fees, a new ticket being purchased and/or denied boarding. ANY costs involving a name change to an airline ticket will be the responsibility of the traveler. My XO Adventures is not responsible if an airline cancels or delays a flight for any reason, including weather. If you are unable to make your departure, it is your responsibility to work with the airline on which you are ticketed to reach your destination. My XO Adventures is not responsible for any additional expenses you may incur prior to joining your trip. My XO Adventures is not responsible for, and will not provide any refund for components of trips missed due to canceled or delayed flights. My XO Adventures does not participate in, nor can we assist in any frequent flyer programs.
HOTEL FEES: Any hotel that requires guests to pay a “Resort Fee”, “Tourist Tax” or a “City Tax” upon arrival at the hotel will be the responsibility of the guest to be paid to the hotel in local currency upon arrival or departure. My XO Adventures is unable to pre-pay these taxes & fees and therefore shall not be held liable to any traveler for reimbursement of these taxes & fees.
Optional Pre/Post Tours: Optional Pre/Post tours may require a minimum number of passengers in order to operate. Should My XO Adventures cancel an optional Pre/Post Tour due to lack of participation has in no way an effect on your decision to cancel or in waiving cancellation penalties that will be imposed as a result of your cancellation.
OPTIONAL TOURS: Reservations are non-transferable and non-refundable after booking, including, but not limited to, cancellation of port by Cruise Line or weather issues. By booking an optional tour, you acknowledge that excursions cannot be canceled for any reason including but not limited to regret of purchase. Additionally, while no revisions of the itinerary are anticipated, My XO Adventures reserves the right to change any tour, schedule, or price, or to substitute stops and attractions on any tour without notice, and to use substitute equipment as necessary. You must contact your Travel Insurance provider to insure your optional tour purchase (or any other additional purchases made to the reservation). Do not assume that tours are insured because you have a policy on your base travel package. My XO Adventures will not be held responsible for tours not insured by your insurance provider. We reserve the right to require a minimum number of passengers to operate any tour. Any tour canceled by My XO Adventures will be promptly refunded. My XO Adventures highly recommends that you review optional tours offered by the cruise line/ vendor as well as their terms and conditions to ensure you choose the Optional Tours that best fit your travel needs. Additionally, please review your signed passenger information agreement and our general terms and conditions for the trip. That agreement applies to any optional tours you purchase from My XO Adventures. My XO Adventures is acting as intermediary or as an agent for suppliers, airlines, cruise lines, hotels, motor coach, restaurants, sightseeing companies, other travel agencies, etc., in selling services or in accepting reservations or bookings for services which are not directly supplied by this TRAVEL COMPANY. Therefore, this agency shall not be held responsible for any intentional or unintentional or careless actions or omissions on part of such suppliers which will result in any loss, damage, delay, or injury to you or your travel companions or group members. By participating in our Optional Tour program, you confirm that you will not, at any time, dispute any charges or process a charge back with your credit card company. Should a credit card dispute or chargeback occur, you agree to pay My XO Adventures for any costs involved in said dispute or charge back, including but not limited to Bank fees, Legal fees and administrative costs. WE HIGHLY RECOMMEND MEDICAL CANCELLATION/INTERRUPTION INSURANCE. PLEASE READ THE CERTIFICATE OF TRAVEL PROTECTION CAREFULLY. IT IS RECOMMENDED YOU COMPARE AND REVIEW OTHER TRAVEL PROTECTION SUPPLIERS BEFORE PURCHASE. The Travel Protection offered is through a third-party provider. My XO Adventures does not own nor operate any Travel Protection provider, nor has any influence in the outcome of any claim.
DISCOUNTS: Any discounts / coupons must be pre-approved by My XO Adventures to be accepted on My XO Adventures group programs. Many coupons offered by cruise lines and other suppliers specifically exclude applying acceptance to group travel. Because our group departures are highly discounted each coupon or discount must be reviewed by My XO Adventures to determine if they can be applied. A service fee may be applied to the acceptance of discount coupon and that amount will be deducted from the coupon value. Additionally, all discounts and coupons apply to the first and second passenger ONLY traveling in a cabin/room.
DOCUMENTS: You will receive your documents approximately 14 days prior to departure via E- Mail ONLY.
BAGGAGE ALLOWANCE: Regardless of the length of the trip you are allowed one checked bag and one carry-on per person. Please note: Most vendors identify any type of wheeled bag as a checked bag, not a carry-on. Carry-on Bag should not exceed the dimensions of 12”x11”x6” and checked bag should not exceed the dimensions 30”x21”x11” and weight not exceeding 50 lbs. These are My XO Adventures’ Policies, however airlines and other vendors may have specific policies that you should review.
RESPONSIBILITY: My XO Adventures is acting as intermediary or as an agent for suppliers, airlines, cruise lines, hotels, motor coach, restaurants, sightseeing companies, other travel agencies, etc., in selling services or in accepting reservations or bookings for services which are not directly supplied by this TRAVEL COMPANY (such as air carriage, hotel accommodations, ground transportation, meals, tours, cruises, etc.). Furthermore, My XO Adventures cannot control the circumstances, causes, effects, weather, strikes, bankruptcies, etc., of our suppliers. It is absolutely clear in your acceptance of participation in this trip that My XO Adventures cannot guarantee airlines, flight times, hotels, attractions, shows, restaurants, motor coach vendors, etc., and any unforeseen changes that might occur in the future. This agency therefore shall not be responsible for any intentional or unintentional or careless actions or omissions on part of such suppliers which will result in any loss, damage, delay, or injury to you or your travel companions or group members. My XO Adventures reserves the right in its sole discretion, and acting as intermediary or as agent for these suppliers, to modify the itinerary, components of the itinerary, or the use of suppliers that is best for the operation of that tour.
My XO Adventures is not responsible to any person for expense, loss of time, money, or other circumstances resulting from a change in itinerary or change of tour arrangements. My XO Adventures reserves the right to substitute hotels, shows, airlines, restaurants, attractions, etc., of similar quality at any time. All rates are subject to Fuel Supplement Charges and Currency Rate fluctuations at any time before or after final payment. Furthermore, your claim about these unforeseen changes has in no way an effect on your decision to cancel or in waiving cancellation penalties that will be imposed as a result of your cancellation. Additionally, all requests (such as flight seating, hotel room types, etc.) are requests that cannot be guaranteed and your participation in the cruise or tour in no way assumes that you have been given any guarantees. NO representative of My XO Adventures can make claims of these guarantees to the contrary. My XO Adventures reserves the right to decline to accept or retain any person, as a member of any tour, at any time, and no further obligation will be assumed by My XO Adventures. We also reserve the right to cancel any tour prior to departure, and in such cases all payments will be refunded without further obligation on our part. If a passenger leaves the tour at any time, all return fares and other expenses will be assumed by the passenger. My XO Adventures reserves the right to retain up to its agency revenue in the event of cancellations for any reason. Cruise & Tour passage is subject to the terms and conditions not only in this contract but also those outlined by the vendor.
RESOLUTION OF DISPUTES: If legal action or arbitration is commenced for the breach, interpretation or enforcement of this Agreement, the prevailing party shall be entitled to recover all costs, including attorney’s fees, whether the same be for negotiation, trial or appellate work, incurred by the prevailing party as a result of such breach.
Customer Agrees to indemnify and hold My XO Adventures and its employees harmless from any loss, damage or expense associated with the services provided to Customer by My XO Adventures under the terms of this Agreement. This indemnity and hold harmless shall include, but not limited to, the payment of all Attorney’s fees and costs whether for negotiation, trial, or appellate proceeding, operational costs, staff incurred expenses, and/or any additional costs whether this action is initiated by the client or by My XO Adventures. This indemnity and hold harmless shall survive the termination of this agreement.
All claims, disputes and other matters in question arising out of, or relating to, this contract or breach thereof, except for claims based upon nonpayment by Customer, shall be decided by Arbitration in Sarasota, Florida, in accordance with the Rules of the American Arbitration Association unless the parties mutually agree or this agreement provides otherwise. This agreement to arbitrate shall be specifically enforceable under the prevailing arbitration law. The award rendered by the arbitrators shall be final, and judgment may be entered upon it in accordance with applicable law in any court having jurisdiction thereof. Notice of the demand for arbitration shall be filed in writing with the other party to the contract and with the American Arbitration Association. The demand for arbitration shall be made within a reasonable time after the claim, dispute or other matter in question has arisen, and in no event shall it be made after the date when institution of legal or equitable proceedings based on such claim, dispute or other matter in question would be barred by applicable statute of limitations. Upon initiation of arbitration proceedings, no discovery shall be conducted unless otherwise agreed to by the parties. Customer agrees no complaint will be filed in Sarasota County Florida to the exclusion of any other county, state, territory, or country. Arbitration applies to all circumstances whether you have traveled or not.
In addition, by booking any travel you fully understand whether you travel or not, you agree you will not file, participate in, or be party to any class action lawsuit against My XO Adventures or any of their subsidiaries. In addition, you fully understand that any complaint that cannot be resolved will only be submitted to the Department of Agriculture Division of Consumer Services.
Florida Department of Agriculture and Consumer Services Division of Consumer Services
Terry Lee Rhodes Building
2005 Apalachee Parkway
Tallahassee, FL 32399-6500
You further agree that you will not file any complaints through any Better Business Bureau. Should you file a complaint through any Better Business Bureau, this action will void any potential claim and/or any compensation reimbursements that may have previously been decided. In addition, you fully understand and agree that the defense of any complaint filed with the Better Business Bureau will result in the defense of the contract with all costs being the responsibility of the client as outlined above.
This Agreement shall be binding upon the parties hereto and their respective heirs, executors, administrators, personal representatives, successors, and assigns.'
This agreement shall be construed and enforced in accordance with the laws of the State of Florida.
SEVERABILITY: Any Provision of this agreement that is determined in any jurisdiction to be unenforceable for any reason shall be deemed severed from this agreement in that jurisdiction only and all remaining provisions shall remain in full force and effect.
PHOTOGRAPHY & VIDEO RELEASE FORM: I hereby grant permission to My XO Adventures, the rights of my image, in video or still, and of the likeness and sound of my voice as recorded on audio or video tape without payment or any other consideration. I understand that my image may be edited, copied, exhibited, published or distributed and waive the right to inspect or approve the finished product wherein my likeness appears. Additionally, I waive any right to royalties or other compensation arising or related to the use of my image or recording. I also understand that this material may be used in diverse educational settings within an unrestricted geographic area.
Photographic, audio or video recordings may be used for ANY USE which may include but is not limited to:
- Online/Internet Videos;
- Printed/Digital Media;
- News (Press);
By signing this release, I understand this permission signifies that photographic or video recordings of me may be electronically displayed via the Internet or in the public educational setting.
I will be consulted about the use of the photographs or video recording for any purpose other than those listed above.
There is no time limit on the validity of this release nor is there any geographic limitation on where these materials may be distributed.
This release applies to photographic, audio or video recordings collected as part of the sessions listed on this document only.
By signing this release, I acknowledge that I have completely read and fully understand the above release and agree to be bound thereby. I hereby release any and all claims against any person or organization utilizing this material for educational purposes.
If this release is obtained from a presenter under the age of 19, then the signature of that presenter’s parent or legal guardian is also required.
Safety & Security: Everyone has the right to feel safe when they travel. My XO Adventures does not tolerate any form of harassment or violence (verbal or physical), sexual harassment, or disruptive behavior of ANY kind. Sexual relationships between a tour leader and a guest are strictly forbidden.
Use or possession of illegal drugs will NOT be tolerated on any My XO Adventure trip. If you choose to consume alcohol while travelling, we encourage responsible drinking, and expect that you abide by local laws regarding alcohol consumption. My XO Adventures reserves the right to remove any guest violating the above
The sex tourism industry is known to exploit vulnerable people and have negative consequences on communities, including undermining the development of sustainable tourism. For this reason, patronising sex workers will not be tolerated on our trips.
By travelling with us you are agreeing to adhere to these rules. My XO Adventures and/or Group Leader reserves the right to remove any member of the group from the tour – which may include but is not limited to: Accommodations / Tours / Transfers, or any other component not listed - for breaking any of these rules, with no right of refund.
If you feel that someone is behaving inappropriately while travelling with us, please inform your tour leader or local guide immediately. Alternatively, contact us on the number detailed on this form.
Today's Date: October 21, 2019