This privacy policy sets out how uses and protects any information that you give when you use this website.

is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

This policy may change from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1 January 2014.


We may collect the following information:

Name and job title
Contact information including email address
Demographic information such as postcode, preferences and interests
Other information relevant to customer surveys and/or offers


We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


We do not store credit card details nor do we share customer details with any 3rd parties.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to…

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.


Freedog  Waiver
Please read and fill out the form below to take part in the Freedog activities.

Review Freedog Privacy Policy



In consideration of being permitted to use the trampolines and related facilities within Freedog Urban Activity Centres, the undersigned acknowledges and agrees to the following:


The rules of Freedog Bristol set out below are not intended to limit your enjoyment ofthe facilities.
They are part ofthe duty of care that we, as operators, owe to you,the customer, by law. As such they
are not negotiable and if you are not prepared to abide by them then the staff may politely ask you to

You also have a duty of care to act responsibly towards the other users of the centre. Statements of
‘Good Practice’ are posted around the centre adjacent to the relevant facilities.

Freedog Bristol may use any photos taken of you in the centre on our website and social media. You
mustinform the Duty Manager every time you enter the building ifthis is not the case.

Being under the influence of drugs or alcohol when using Freedog Bristol’s facilities is strictly forbidden. The acceptable level of alcohol in any participants system is zero. If the staff suspect or
know, a participant has had an alcoholic drink they may be refused participation or entry.


  • Running is not allowed anywhere in the centre (excluding the sprung floor).
  • Participants must report to reception on each visit before they use the centre.
  • Participants must exercise care, common sense and self-preservation at alltimes.
  • For the safety of all participants and others, if a staff member does not think a participant is capable of completing a move safely,they will communicate this to the participants and the participant must then stop.
  • Participants must report problems with the trampolines equipment or other participants behaviour to a member of staff as soon as possible.
  • Freedog branded socks must be worn on all activities at alltimes.
  • Due to our manufactures guidelines regarding the trampolines a maximum weightlimit of 140kg is enforced.
  • Freedog Bristol reserves the rightto refuse entry.
  • Participants must be aware ofthe other customers around them and how their actions will affect them.
  • Participants to the best oftheir knowledge, should not suffer from any medical condition or other reason which may preventthem from participating in any of the Activities or which would make it more likely thatthey would be involved in an incident which could resultin injury to themselves or others.
  • Do not distract people while they are using Freedog Bristol’s facilities.
  • Instructors/staff are on hand to attend to any First Aid requirements. If a participant has a minor injury, itis their responsibility to inform the instructor/staff member.
  • Each participantis responsible for his/her actions and those of his/her children on and around the centre and agrees to abide by all posted rules, policies and procedures in order to maintain the utmostlevel of safety;
  • Children under the age oftwelve must have an accompanying adult within the building.

Use Of Freedogs Trampoline Park:

  • Participants will abide by all policies and procedures regarding all trampoline park activities; participants will watch the safety video and read all safety-related signs before using the facilities at Freedog and satisfy  themselves thatthey have fully understood all instructions.
  • Participants must understand thattrampoline activities involve a certain level of risk of injury.
  • Participation in these activities is completely voluntary.
  • Children under the age oftwelve must have an accompanying adult within the building.
  • All Participants must understand and know their own limits. Participants must nottry anything they feel may be unsafe or dangerous.

Use of Freedogs Ninja course:

  • Participants will abide by all policies and procedures regarding the Ninja warrior course; participants will watch the safety video and read all safety-related signs before using the facility at Freedog Bristol and satisfy themselves thatthey have fully understood all instructions.
  • Participants must understand thatthe Ninja course involves a certain level of risk of injury. Participation in this activity is completely voluntary.
  • Participants under the age of 5 are not permitted to use the ninja warrior activity.
  • Only one person per activity per line.
  • All Participants must understand and know their own limits. Participants must not try anything they feel may be unsafe or dangerous.

Use of Freedogs Toddler Sessions:

  • Our toddler sessions are to provide fun and enjoymentfor children aged 5 and under AND under the height of 110cm.
  • Participants must receive a safety brieng every time before taking partin the session.
  • Accompanying adults must keep their bouncing to a minimum and refrain from any ips, tricks or summersaults anywhere during these sessions,this includes bouncing offthe sidewalls and extreme bouncing into the foam pit.
  • Accompanying adults must be in direct supervision at alltimes.
  • Adults must make sure their bouncing is on their own trampoline and be aware of other toddlers and adults around them as they may collide.
  • Participants must respect and not damage the toys provided.
  • Accompanying adults agree thattheir child/toddler is fully able to participate in the session and has no injuries/illness or medical conditions that may be adversely affected by participation.
  • Due to the height restraints,the ninja warrior course is notto be used in this session.
  • The skills area may be in use for this session, however,toddlers and accompanying adults are not allowed to use the bars located inside ofthe skills area.

Use of Freedogs Skills Area:


  • Participants will abide by all policies and procedures regarding the skills area.
  • Participants need to fully understand thatthe skills area involves a certain level of risk of injury.
  • Participation in these activities is completely voluntary.
  • All participants must understand and know their own limits, participants must nottry anything they feel may be unsafe or dangerous.
  • Unsupervised open sessions on the skills area are justthat. Participants in unsupervised sessions must take full responsibility for their own safety and must not perform skills and tricks that are beyond their own capability.
  • In an unsupervised session, you must always familiarise yourself with the rules and abide by them at all times.
  • Supervised sessions are monitored by a Freedog member of staff. Participants must abide by the rules and their instructions. Although the session is monitored itis up to the participant whether
  • or notthey can complete a manoeuvre safely.

Use of Freedog’s Soft Play:


  • Whilst children are using the soft play area their accompanying adults must remain on-site at all times, and are solely responsible for their child(ren)’s safety.
  • This Session is an unsupervised session. Itis up to the accompanying adultto ensure the safety of the participant.
  • Only participants 10 and under AND under the height of 135cm are allowed to use the main soft play area.
  • Accompanying adults must read the rules located outside the soft play area before their child takes partin the activity. Itis the accompanying adult’s responsibility to ensure their child(ren) abide by these rules.
  • Food and drink must not be taken into the toddler area or on to any of the play equipment without exception.
  • Participants must respect and not damage the toys provided.

Legal declaration :


  • I hereby assume all ofthe risks of participation in the trampoline park activities and will hold the owner/operator and its employees, agents, ofcers,trustees and afliates harmless from any and all liability, actions, demands, damages, expenses, costs, claims and causes of action of any possible nature in respect of injury, death, loss or damage to myself, child or property however caused as a result of or in any way relating to my activities on and around the trampoline;
  • I further agree to indemnify and hold harmless the owner/operator, its employees, agents, officers, trustees and affiliates from and against any and all liability incurred as a result of or in any manner related to my participation in trampoline activities;
  • If despite the signing ofthis waiver, a lawsuitis brought againstthe owner/operator, its employees, agents, ofcers,trustees or afliates in relation to participation in the trampoline activities, I agree to pay for any and all court costs and solicitors fees incurred as a result of such litigation;
  • I agree that if any provision of this release is found to be unenforceable or invalid in any way, the remaining provisions will remain in force and effect;


First Participant's Name

First Name*

Last Name*
First Participant's Date of Birth*
First Participant's Signature*
Second Participant's Name

First Name*

Last Name*
Second Participant's Date of Birth*
Third Participant's Name

First Name*

Last Name*
Third Participant's Date of Birth*
Fourth Participant's Name

First Name*

Last Name*
Fourth Participant's Date of Birth*
Fifth Participant's Name

First Name*

Last Name*
Fifth Participant's Date of Birth*
Sixth Participant's Name

First Name*

Last Name*
Sixth Participant's Date of Birth*
Seventh Participant's Name

First Name*

Last Name*
Seventh Participant's Date of Birth*
Eighth Participant's Name

First Name*

Last Name*
Eighth Participant's Date of Birth*
Ninth Participant's Name

First Name*

Last Name*
Ninth Participant's Date of Birth*
Tenth Participant's Name

First Name*

Last Name*
Tenth Participant's Date of Birth*
Parent or Guardian's Email Address


Confirm Email*
OPT-IN for Update Emails and Promo Deals
Emergency Contact

Emergency Contact's Name*

Emergency Contact's Phone Number*
Parent(s) or guardian(s) must sign for any participating minor (those under 18 years of age) and agree that they and the minor are subject to all the terms of this document, as set forth above.
Parent or Guardian's Name

First Name*

Last Name*

Parent or Guardian's Date of Birth*
Parent or Guardian's Signature*
Electronic Signature Consent*
By checking here, you are consenting to the use of your electronic signature in lieu of an original signature on paper. You have the right to request that you sign a paper copy instead. By checking here, you are waiving that right. After consent, you may, upon written request to us, obtain a paper copy of an electronic record. No fee will be charged for such copy and no special hardware or software is required to view it. Your agreement to use an electronic signature with us for any documents will continue until such time as you notify us in writing that you no longer wish to use an electronic signature. There is no penalty for withdrawing your consent. You should always make sure that we have a current email address in order to contact you regarding any changes, if necessary.

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