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The below policies are required to receive a service with Vera M Styling/ DBA Vera Salon and its stylists. Booking an appointment at Vera Salon is acceptance of these policies. By signing this agreement, the client agrees to the below policies for all current and future services the client receives at Vera Salon.

CANCELLATION POLICY:

Extension Application Appointments:  

A 14 or more day's notice is required to move or cancel your appointment in order to transfer the non-refundable retainer to a new day as we reserve 4-12 hours for extension applications. If you move or cancel your appointment within 14 days of your original appointment date you will forfeit your non-refundable retainer and will be required to pay a new retainer to make a new reservation. 

Color & Treatment Appointments:

Appointments cancelled or rescheduled within 48 hours will be charged 50% of the scheduled appointment on your card on file or will forfeit their appointment retainer. No-Show/ no calls will be charged the full appointment fee and will be required to pre-pay for all future appointments.

Guests, children (unless receiving a service), and pets (unless registered service animals) are not allowed in the salon. Your stylist may not be able to perform your service in full or at all if this policy is broken, and will result in the loss of your retainer or a fee of 50% of your appointment total to account for the stylist’s lost time for the day. 

Retainer:

Extension Application appointments require a non-refundable 50% retainer of your estimated service total to book an appointment. For new clients, 50% of the estimated total for entire booked Luxury Hair Enhancement total for all services booked is required. This retainer will be subtracted from your final appointment balance. If more hair and time is required to complete your look than initially quoted, the required additional cost will be added to your final balance. 

Card on File: 

A current credit card is required for storing on file to book a service at Vera Salon. In the event that we do not receive a 2 or more week's notice to move or cancel an extension application appointment or a 48 hour's or more notice for color, extension maintenance or treatment appointments, the card on file will be charged 50% of the booked appointments total for color, treatment and maintenance appointments, and additionally will forfeit the retainer for extension application appointments. In the event that a retainer has not been paid, the card on file will be charged for the required retainer when an extensions application booking is requested.  

COLOR APPOINTMENTS: 

Color: 

More time is required for a corrective color. Each color correction is unique. More than one visit will likely be required to achieve the desired result. Specific products and treatments will be prescribed and required to be followed in order to get the desired results. Reconstructive procedures may be required. Charges will be required at the end of each salon visit even if one more visit is required. Results are not guaranteed as hair color and artistry are subjective and hair has its limitations. Color and other salon chemical treatments come with the risk of damaging your hair and or scalp. If you hair requires more time and color to achieve a color to blend with your extensions for the completion of your desired end goal, you will be charged for the additional time needed to create the look in additional to the original booked appointment. You will be charged for the service your stylist needs to create to achieve your final color goal. Your cost will be reflective of the time needed to achieve the goal.

Vera Salon / Vera M Styling will not be held liable to any hair or skin damage as a result of your chemical service. Signing this form indicates that you read and understand that stylist will proceed with the color correction service and every effort will be applied to reach your goal. If the goal is not reached you will still be responsible for the payment of labor and product. This releases the stylist and owner free from any liability claim arising from the application of hair coloring products. Color corrections are priced hourly per your stylist's hourly charge and require a non-refundable 50% retainer of the estimated total. As color corrections are unpredictable, this total estimate will change based on time needed to complete your hair and desired look and you will be charged in full for the hours required to complete your service based on your stylist's listed hourly rate.  

EXTENSIONS APPOINTMENTS:

Consultation: 

A consultation is required to book an extensions application appointment. It is complimentary to current clients or when booking extensions the day of the consult. Otherwise, a consultation fee is required. A current client is one currently wearing extensions applied at Vera M Styling/ Vera Salon. Once your stylist has chosen your hair extension colors, length and amount of extension hair at the consultation, changes cannot me made and you may not color or cut your hair. If you make changes to your natural hair after the consultation and before your extension application appointment, you will be required to pay for a new client consultation and place a new non-refundable retainer. Please book a consultation 2 or more weeks before your extensions application appointment to allow for enough time to order/ customize / prep your hair for you.

Extension Application Appointment: 

Extension Application appointments include hair extensions, application, cut, and styling. Color, Treatments, Tape-In Maintenance, and Removals are separate services. Your retainer and contract are for the services and time requested at the time of signing of the contract only. Services may not be taken away, but may be added on at the discretion of your stylist. Your requested extension colors, length, and amount may not be changed. If we have extra hair available, additional hair may be added for an additional charge to the original quoted price. Additional charges will be added on and your final total balance will change if your stylist needs to use more hair & time to complete your desired final look. Vera M Styling / Vera Salon's Stylists will make a good faith effort to achieve the client’s desired results. However, hair design work is a subjective art form, and the client acknowledges that the Stylist cannot and will not guarantee any particular results, including the client’s desired results for both color and extensions.

Special Circumstances:  

Fine scalp hair, brittle, and highly bleached hair may result in hair loss. By signing this waiver, you agree to not hold Vera Salon or its stylists for any damage to your hair or scalp after receiving a service. Should you decide to change your hair color after your retainer is paid, you will be required to pay a new deposit with a new consultation. Chlorine, sunscreen, and self-tanner will discolor the hair. We cannot guarantee the quality of the hair or the duration of the extensions staying in good shape, as we cannot monitor it once you leave the salon. Should the extension hair become damaged after your installation due to improper maintenance, you will be asked to buy new hair at full cost based on your stylist’s discretion. Certain medications cause hair loss. Ozempic, Semiglutide, Wegovy, Dexitrose, weight loss medications, and other medications may cause hair loss. You must inform your stylist if you are on or planning to be on these medications. If you are on a medication that affects your hair, it may weaken the natural hair and cause breakage from hair extensions. 

Hair Extension Maintenance: 

Expect to lose 20-30% or more of your extensions during the life between the application and recommended removal date. To best care for your hair, only use products recommended by your stylist. 

Keratin Extensions: must be brushed twice a day over your bonds following the proper brushing technique and cleansing your stylist has taught you.

Individual Cold Extensions: do not brush over your bonds harshly, be very gentle and separate them with your fingers daily bond by bond. Be careful not to pull too hard. Do not use any oil or bonding products such as K-18 or Olaplex products near the bonds. They will all cause tangling and bond break down. Brush below the bond, ends up. 

Tape-Ins: Brush below the bond, ends up and not over the bond.

Only use products recommended and sold to you by your stylist. Other products may cause bond breakdown which will case slippage and/or tangling, and possible damage to the hair. If extensions are matted and tangled, your stylist will remove them and at full cost.  

Sweat, humidity, hot yoga, improper cleansing practices, excess scalp oil, some medications, and using products not recommended by your stylist may result in extension loss and slippage. Usage of products not sold to your by Vera Salon, usage of saunas, hot yoga, and other humid and sweaty environments cause bond breakdown and slippage and may cause damage to your natural hair as a result of these activities. Avoid products with oils and direct high heat on the bonds, as this will cause slippage. Please ask your stylist for a list of medications that may affect hair extension results. 

Hair Extension Removal:

Extension Removals are $150/hr and are a separate service to keratin and invisible cold extension applications, invisible cold extension re-applications or tape-in move-ups. Removals should only be done by your stylist. Do not attempt to remove your own extensions as this may cause damage. If you have excessive matting or tangling, your stylist may choose to not apply extensions on you again. If you have tangling, matting, or hardened bonds due to improper home maintenance, your removal make take longer than the booked amount of time and the services following your removal will may need to be booked on another day. Removals should take on average less than 1 hr for a partial, 2 hrs for a full, and 3 hrs for a corrective set of individual extensions; and 1 hr for a full set of tape in extensions. You must let your stylist know if you are any medications, including weight loss medications, as many medications affect hair growth and strength. It is the client’s responsibility to plan ahead and book their removal at the recommended removal schedule of 3 months for Keratin & ICE Extensions and 4 weeks for Tape-In Extensions. Going past the removal schedule may result in damage to the natural hair and longer removal time.

Allergy Test: 

The client waives the right to an allergy test unless the client asks for one. Vera M Styling / Salon does not take responsibility for any allergic reactions, hair loss, or physical reactions to any service performed on the client. 

Photos/ Videos: 

The stylist may take before, during, and after photos & videos to document their work. These photos may be used for promotional purposes, social media, as well as advertising and are the property of Vera M Styling/ DBA Vera Salon.

Products: 

Products are non-refundable once opened. You may return or exchange an unopened product within 30 days of purchase. 

Payment:

Accepted forms of payment are cash, bank transfer, Cashapp, Zelle, Afterpay, and all major credit cards.

After Hours & Special Requests: 

Afterhours before or after 10am-6pm, on location, and weekend appointments may be available by special request and with an additional hourly charge to regular pricing.

Adjustments: 

If you need your hair adjusted, a complimentary adjustment may be given, if possible and at the stylists discretion, within 24 hours notice of the service appointment. Adjustments after 24 hrs will be charged a full appointment fee. 

Booking & Communication: 

Please check the FAQ’s and Hair Care page on www.verastyling.com for questions. All other questions, comments and inquiries not answered through the website can be sent by email to the salon: veramsalon@gmail.com or through text (360) 440-2920 (please do not send inquiries through social media or other phone numbers as they may not be answered). Please allow at least 48-72 hours for a response during working hours of M-F 10am-6pm CT. We do not answer texts/emails outside of these hours or on the weekends. 

Special Requests:

Weekends, after hours, salon privacy, and on location are available by special request with a minimum booking fee, additional hourly fee, and a required non-refundable, non-transferable retainer.

Unforeseen Circumstances: 

We understand that serious illness and emergencies happen. Neither party shall be held responsible for any delay or failure to perform any part of this Agreement to the extent that such delay or failure results from any cause beyond its reasonable control and without the fault or negligence of the party claiming excusable delay or failure to perform. In case of an emergency or serious illness that does not allow the stylist to perform the service or the client to safely be at the appointment, the appointment date will be moved to a later date and the non-refundable retainer will be transferred to the new date within 120 days of the initial service booking date. If the stylist becomes ill or has a medical or family emergency, another stylist may be booked within the 90 day timeframe. Travel cancellations, delays, covid exposure, childcare issues and other avoidable circumstances and inconveniences are not emergencies and will result in a forfeit of the appointment retainer or a 50% minimum charge of the booked appointment.

Waiver of Liability: 

I understand that proper care and maintenance are essential for the safe and effective wear of my hair extensions, and once my extensions are applied it is my responsibility to care for them following the required maintenance and plan ahead to book my removal at the recommended removal timeline. I acknowledge that it is my responsibility to independently book a follow-up appointment two weeks after the initial application to ensure the proper maintenance and health of my hair and scalp. I understand that proper care and maintenance are essential for the safe and effective wear of my hair extensions. I acknowledge that I have been given aftercare instructions and understand how to maintain the extensions. I release Vera M Styling/ DBA Vera Salon, it's stylists, staff, and affiliates from any and all liability for damage or injury to my hair, scalp, or person that may occur as a result of any and all services that I receive at Vera Salon. Failure to follow aftercare and maintenance instructions, failure to attend my 2-week check-up appointment, misuse or mishandling of the extensions after application, and not planning for the removal of my hair extensions at the recommended date may result in damage to my scalp and or/ hair. I understand and agree that all service payments and retainers and non-refundable and final sale. 

Signature & Consent:

By clicking submit below, I confirm that I have read and understood the information above, and that I agree to the terms outlined.

First Clients Name
First Name*
Last Name*
First Clients Age Acknowledgment*
First Clients Date of Birth*
Date of Birth
I certify that I am 18 years of age or older
First Clients Information
Appointment Date *
Luxury Extensions Total Investment
Non-Refundable Retainer Total
Final Luxury Extensions Balance Due *final total balance will change if more time and/or hair is required than initially quoted to create your desired look

Extension Removals are separate services from the above quotes and are $150/hr. Color and Treatments are also separate services to the extension application service and will be charged separately. 

Stylist Name
First Clients Signature*
Second Clients Name
First Name*
Last Name*
Clients Date of Birth*
Date of Birth
Information
Appointment Date *
Luxury Extensions Total Investment
Non-Refundable Retainer Total
Final Luxury Extensions Balance Due *final total balance will change if more time and/or hair is required than initially quoted to create your desired look

Extension Removals are separate services from the above quotes and are $150/hr. Color and Treatments are also separate services to the extension application service and will be charged separately. 

Stylist Name
Third Clients Name
First Name*
Last Name*
Clients Date of Birth*
Date of Birth
Information
Appointment Date *
Luxury Extensions Total Investment
Non-Refundable Retainer Total
Final Luxury Extensions Balance Due *final total balance will change if more time and/or hair is required than initially quoted to create your desired look

Extension Removals are separate services from the above quotes and are $150/hr. Color and Treatments are also separate services to the extension application service and will be charged separately. 

Stylist Name
Fourth Clients Name
First Name*
Last Name*
Clients Date of Birth*
Date of Birth
Information
Appointment Date *
Luxury Extensions Total Investment
Non-Refundable Retainer Total
Final Luxury Extensions Balance Due *final total balance will change if more time and/or hair is required than initially quoted to create your desired look

Extension Removals are separate services from the above quotes and are $150/hr. Color and Treatments are also separate services to the extension application service and will be charged separately. 

Stylist Name
Fifth Clients Name
First Name*
Last Name*
Clients Date of Birth*
Date of Birth
Information
Appointment Date *
Luxury Extensions Total Investment
Non-Refundable Retainer Total
Final Luxury Extensions Balance Due *final total balance will change if more time and/or hair is required than initially quoted to create your desired look

Extension Removals are separate services from the above quotes and are $150/hr. Color and Treatments are also separate services to the extension application service and will be charged separately. 

Stylist Name
Sixth Clients Name
First Name*
Last Name*
Clients Date of Birth*
Date of Birth
Information
Appointment Date *
Luxury Extensions Total Investment
Non-Refundable Retainer Total
Final Luxury Extensions Balance Due *final total balance will change if more time and/or hair is required than initially quoted to create your desired look

Extension Removals are separate services from the above quotes and are $150/hr. Color and Treatments are also separate services to the extension application service and will be charged separately. 

Stylist Name
Seventh Clients Name
First Name*
Last Name*
Clients Date of Birth*
Date of Birth
Information
Appointment Date *
Luxury Extensions Total Investment
Non-Refundable Retainer Total
Final Luxury Extensions Balance Due *final total balance will change if more time and/or hair is required than initially quoted to create your desired look

Extension Removals are separate services from the above quotes and are $150/hr. Color and Treatments are also separate services to the extension application service and will be charged separately. 

Stylist Name
Eighth Clients Name
First Name*
Last Name*
Clients Date of Birth*
Date of Birth
Information
Appointment Date *
Luxury Extensions Total Investment
Non-Refundable Retainer Total
Final Luxury Extensions Balance Due *final total balance will change if more time and/or hair is required than initially quoted to create your desired look

Extension Removals are separate services from the above quotes and are $150/hr. Color and Treatments are also separate services to the extension application service and will be charged separately. 

Stylist Name
Ninth Clients Name
First Name*
Last Name*
Clients Date of Birth*
Date of Birth
Information
Appointment Date *
Luxury Extensions Total Investment
Non-Refundable Retainer Total
Final Luxury Extensions Balance Due *final total balance will change if more time and/or hair is required than initially quoted to create your desired look

Extension Removals are separate services from the above quotes and are $150/hr. Color and Treatments are also separate services to the extension application service and will be charged separately. 

Stylist Name
Tenth Clients Name
First Name*
Last Name*
Clients Date of Birth*
Date of Birth
Information
Appointment Date *
Luxury Extensions Total Investment
Non-Refundable Retainer Total
Final Luxury Extensions Balance Due *final total balance will change if more time and/or hair is required than initially quoted to create your desired look

Extension Removals are separate services from the above quotes and are $150/hr. Color and Treatments are also separate services to the extension application service and will be charged separately. 

Stylist Name
Parent or Guardian's Email Address
Email
Your signed waiver will be sent to the email address provided here and is available for download for three days via URL attachment.
Parent(s) or court-appointed legal guardian(s) must sign for any participating minor (those under 18 years of age) and agree that they and the minor are subject to all the terms of this document, as set forth above.


By signing below the parent or court-appointed legal guardian agrees that they are also subject to all the terms of this document, as set forth above.
Parent or Guardian's Name
First Name*
Last Name*
Phone*
Parent or Guardian's Age Acknowledgment*
Parent or Guardian's Date of Birth*
Date of Birth
I certify that I am 18 years of age or older
Parent or Guardian's Information
Appointment Date *
Luxury Extensions Total Investment
Non-Refundable Retainer Total
Final Luxury Extensions Balance Due *final total balance will change if more time and/or hair is required than initially quoted to create your desired look

Extension Removals are separate services from the above quotes and are $150/hr. Color and Treatments are also separate services to the extension application service and will be charged separately. 

Stylist Name
Parent or Guardian's Signature*
Electronic Signature Consent*
 By checking here, you are consenting to the use of your electronic signature in lieu of an original signature on paper. You have the right to request that you sign a paper copy instead. By checking here, you are waiving that right. After consent, you may, upon written request to us, obtain a paper copy of an electronic record. No fee will be charged for such copy and no special hardware or software is required to view it. Your agreement to use an electronic signature with us for any documents will continue until such time as you notify us in writing that you no longer wish to use an electronic signature. There is no penalty for withdrawing your consent. You should always make sure that we have a current email address in order to contact you regarding any changes, if necessary.


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