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Terms and Conditions for EagleRider Lahaina Rentals

I agree to and understand the following terms and conditions:

No Refunds for Early Returns or Cancelled Reservations: Once a reservation is booked and paid, There are no refunds for a cancelled reservation there are no refunds for early returns. There are no exceptions to the policy regardless of reason. Take this into consideration before making your reservation.

I Agree

Lost Key Fee $250 - $500: Lost keys are a major issue. If you lose the keys we cannot simply cut a new key, we must replace the entire lockset including any storage locks to ensure the security of our future riders.  Vehicles without a security fob $250, with a security fob $500. 

I Agree

Damage: If damage is found, regardless of severity, full amount of the deposit will be charged. Damages paid on credit card will be charged an additional 3% fee. Furthermore, damages found before the next unit rental, up to 48 hours, are subject to charge. Before rental pictures will be used. Damage estimate will be produced within 10 days. Additional charges or refunds will then be due. Renter is responsible for Lost Rental income as a result of damage. Monies received will first be used for towing, lost income, and any other fees, then lastly for damages.

I Agree

Flat Tires: Flat tires are not caused by us, they are caused by you running over something and therefore are your responsibility. Do not drive on flat tires! Doing so will ruin the tire and/or the rim and this type of damage is not covered by any additional protection. 

I Agree

Towing: Hawaii’s scenic roads are very narrow, curvy and steep, which makes for wonderful views and drives, but makes towing very expensive. Renter accepts and understands they are responsible for any and all towing expenses regardless of cause. We offer towing protection, which will cover you in all paved areas except as listed below in the out of bounds areas. Without towing protection, you are fully responsible for all towing communication and charges.

I Agree

Vehicle Tracking and Abuse: Renter understands the unit may have a tracking system to monitor vehicle position and performance data. This data will be used to determine out of bounds driving or any abusive driving. Renter agrees that any system alerts will result in forfeiture of the Security Deposit. Any selected Damage Waiver or towing protection becomes null and void.

I Agree

Hydraulic Clutches:  If your bike has a hydraulic clutch and the clutch is fading or will not engage, the clutch is not failing nor out of adjustment.  These clutches are self-adjusting.  This situation happens when the rider has overheated the fluid.  This is rider error, not a problem with the bike.  Maui is a unique riding experience.  There are many tight corners and steep hills.  If this is happening to you, you must change your riding habits to not overheat the fluid again.  If this happens you will need to wait 1 to 2 hours for the fluid to cool down and clutch function to return. 

I Agree

Brakes:  Maui is a unique riding experience.  There are many tight corners and steep hills.  If your brakes are fading or will not engage, this is because you have overheated either the brake pads or fluid.  This is rider error not a problem with the bike.  If this happens you, you must stop riding and allow time for the brakes to cool down to avoid an accident.  You will need to wait 1 to 2 hours for the brakes to cool down and braking function to return. You must change your riding habits to not overheat the brakes again. 

I Agree

Excessively Dirty: Renter agrees to pay a $250.00 Cleaning fee if the unit is returned excessively dirty.

I Agree

Gravel Roads:  Riding on gravel roads is not allowed with our motorcycles.  Any renter found to have ridden on gravel roads will forfeit their Security Deposit.  Any selected damage Waiver or towing protection becomes null and void. 

I Agree

Harley Davidson Touring ignition/lockset:  The lockset on Harley-Davidson Touring models can easily be damaged and/or disabled if you are not familiar with its function.  Renter hereby affirms they will be responsible for any lockset issues and will request training from staff if renter is not familiar. 

I Agree

After Hours Return:  Any vehicles returned after-hours via key drop, valet, or any other means continue to the responsibility of the renter until the vehicle is officially returned by a representative the next business day.  Renter is responsible for any damage or theft after the drop off until official return.  Renter agrees to accept the damage assessment of staff and will be charged accordingly as per the rental contract.  Renter agrees to be charged for an additional rental day if the keys have not been securely returned by their contract return time. 

I Agree

 

Renter Coverage Options:
*These were selected and paid during your reservation process.  Below you are agreeing to be bound by your selections.  You can change your choice prior to your rental by contacting EagleRider / Aloha Motorsports.

Purchased Damage and Theft Coverage: 
If purchaced, you will recieve the following benefits:
Damage Coverage:  Covers physical damage above $2,000.  Renter is responsible to pay for the first $2,00 in physical damages to the Motorcycle regardless of who is at fault. *Renter is fully responsible for lost rental income.
Theft Coverage:  Covers replacement cost above $5,000.  Renter is responsible for the first $5,000 in loss.  *Theft coverage void if renter does not have the keys.
Flat Tire Coverage: Covers tire repair / labor of tire repair. Renter is responsible for Sidewall damage, damage to a tire and/or rim from driving while flat or for a tire that is damaged beyond repair.
Breakdown Protection: Covers mechanical breakdown if repair will take more than 12 hours and when no replacement motorcycleis available. FLAT TIRES AND DEAD BATTERIES do not constitute a breakdown. Renter caused breakdown is not covered. Flat tires, accidents, etc

**If you did not purchase, you are responsible fot ALL damages and theft up to the retail replacement cost of the motorcycle.** 

I Agree

Roadside Assistance:  If you purchased, you are fully covered for any needed Roadside Assistance, must use MTS via the Aloha Motorsports phone system to receive covered assistance.

**If you did not purchase, you are responsible for all towing charges regardless of cause!!**

I Agree

Pre-Paid Fuel:  If you purchased the fuel, you do not need to fill up the motorcycle when it is returned.  It can be return with any amount of fuel.

**If you did not purchase, you must return the motorcycle full of 92 octane fuel, if returned less than full or your checkout level, you will be charged the $35.00 fee.**

I Agree

 

EagleRider, Inc., and Aloha Motorsports provides third party legal limits of liability, property damage, and personal injury protection as required by law of the various states to protect the renter and authorized drivers. The foregoing coverage will be excess over any applicable insurance available to any Rentee or any other operator, from any other source; whether primary, excess, secondary or contingent in any way. All insurance, coverage and waivers are subject to the express terms and conditions of the rental contract and do not include coverage for injury, personal property, or damage as the result of negligence such as illegal use, or outside of boundaries or use of rental while under the influence of drugs or alcohol. *A Police Report is required for all damages or accidents. **All damages to rented unit without a police report is considered Renter’s fault and this damage Waiver become null and void.

Renter(s) agree they have read and understood these Aloha Motorsports Terms and Conditions and agree to be bound by them.  Renter(s) also agrees to be bound by the EagleRider Terms and Conditions. Renter(s) agree that they have selected their desired options and understand that options cannot be changed once the rental period starts.

By signing this waiver, Renter/Cardholder hereby authorizes that the Security Deposit, can and will be used to satisfy any and all balances due at the end of rental, including but not limited to, damages, lost keys, fuel, late fees, towing, abandonment, etc. Renter also acknowledges that if coverage was denied, they are responsible for all damages at full retail cost, regardless of the amount of security deposit up to the cost of a new replacement. By signing, Cardholder agrees and authorizes the entire amount of the Security Deposit in full to be charged at the time of incident regardless of the severity of the incident.

I Agree

First Renter's Name

First Name*

Last Name*

Phone*
First Renter's Date of Birth*
I certify that I am 21 years of age or older
First Renter's Signature*
Second Renter's Name

First Name*

Last Name*
Second Renter's Date of Birth*
Third Renter's Name

First Name*

Last Name*
Third Renter's Date of Birth*
Fourth Renter's Name

First Name*

Last Name*
Fourth Renter's Date of Birth*
Fifth Renter's Name

First Name*

Last Name*
Fifth Renter's Date of Birth*
Sixth Renter's Name

First Name*

Last Name*
Sixth Renter's Date of Birth*
Seventh Renter's Name

First Name*

Last Name*
Seventh Renter's Date of Birth*
Eighth Renter's Name

First Name*

Last Name*
Eighth Renter's Date of Birth*
Ninth Renter's Name

First Name*

Last Name*
Ninth Renter's Date of Birth*
Tenth Renter's Name

First Name*

Last Name*
Tenth Renter's Date of Birth*
Parent or Guardian's Email Address

Email*

Confirm Email*
Check to receive information, news, and discounts by e-mail.
Parent(s) or court-appointed legal guardian(s) must sign for any participating minor (those under 18 years of age) and agree that they and the minor are subject to all the terms of this document, as set forth above.
Parent or Guardian's Name

First Name*

Last Name*

Phone*
Parent or Guardian's Date of Birth*
I certify that I am 21 years of age or older
Parent or Guardian's Signature*
Electronic Signature Consent*
By checking here, you are consenting to the use of your electronic signature in lieu of an original signature on paper. You have the right to request that you sign a paper copy instead. By checking here, you are waiving that right. After consent, you may, upon written request to us, obtain a paper copy of an electronic record. No fee will be charged for such copy and no special hardware or software is required to view it. Your agreement to use an electronic signature with us for any documents will continue until such time as you notify us in writing that you no longer wish to use an electronic signature. There is no penalty for withdrawing your consent. You should always make sure that we have a current email address in order to contact you regarding any changes, if necessary.


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