I agree to and understand the following terms and conditions: No Refunds for Early Returns or Cancelled Reservations: Once a reservation is booked and paid, There are no refunds for a cancelled reservation there are no refunds for early returns. There are no exceptions to the policy regardless of reason. Take this into consideration before making your reservation. Lost Key Fee $250 - $500: Lost keys are a major issue. If you lose the keys we cannot simply cut a new key, we must replace the entire lockset including any storage locks to ensure the security of our future riders. Vehicles without a security fob $250, with a security fob $500. Damage: If damage is found, regardless of severity, full amount of the deposit will be charged. Damages paid on credit card will be charged an additional 3% fee. Furthermore, damages found before the next unit rental, up to 48 hours, are subject to charge. Before rental pictures will be used. Damage estimate will be produced within 10 days. Additional charges or refunds will then be due. Renter is responsible for Lost Rental income as a result of damage. Monies received will first be used for towing, lost income, and any other fees, then lastly for damages. Flat Tires: Flat tires are not caused by us, they are caused by you running over something and therefore are your financial responsibility. Do not drive on flat tires! Doing so will ruin the tire and/or the rim. Tire and/or rim damage is not covered by any additional protection. Towing: Hawaii’s scenic roads are very narrow, curvy and steep, which makes for wonderful views and drives, but makes towing very expensive. Renter accepts and understands they are responsible for any and all towing expenses regardless of cause. We offer towing protection, which will cover you in all paved areas except as listed below in the out of bounds areas. Without towing protection, you are fully responsible for all towing communication and charges. Vehicle Tracking and Abuse: Renter understands the unit may have a tracking system to monitor vehicle position and performance data. This data will be used to determine out of bounds driving or any abusive driving. Renter agrees that any system alerts will result in forfeiture of the Security Deposit. Any selected Damage Waiver or towing protection becomes null and void. Hydraulic Clutches: If your bike has a hydraulic clutch and the clutch is fading or will not engage, the clutch is not failing nor out of adjustment. These clutches are self-adjusting. This situation happens when the rider has overheated the fluid. This is rider error, not a problem with the bike. Maui is a unique riding experience. There are many tight corners and steep hills. If this is happening to you, you must change your riding habits to not overheat the fluid again. If this happens you will need to wait 1 to 2 hours for the fluid to cool down and clutch function to return. Brakes: Maui is a unique riding experience. There are many tight corners and steep hills. If your brakes are fading or will not engage, this is because you have overheated either the brake pads or fluid. This is rider error not a problem with the bike. If this happens you, you must stop riding and allow time for the brakes to cool down to avoid an accident. You will need to wait 1 to 2 hours for the brakes to cool down and braking function to return. You must change your riding habits to not overheat the brakes again. Excessively Dirty: Renter agrees to pay a $250.00 Cleaning fee if the unit is returned excessively dirty. Gravel Roads: Riding on gravel roads is not allowed with our motorcycles. Any renter found to have ridden on gravel roads will forfeit their Security Deposit. Any selected damage Waiver or towing protection becomes null and void. Harley Davidson Touring ignition/lockset: The lockset on Harley-Davidson Touring models can easily be damaged and/or disabled if you are not familiar with its function. Renter hereby affirms they will be responsible for any lockset issues and will request training from staff if renter is not familiar. After Hours Return: Any vehicles returned after-hours via key drop, valet, or any other means continue to the responsibility of the renter until the vehicle is officially returned by a representative the next business day. Renter is responsible for any damage or theft after the drop off until official return. Renter agrees to accept the damage assessment of staff and will be charged accordingly as per the rental contract. Renter agrees to be charged for an additional rental day if the keys have not been securely returned by their contract return time. Renter Coverage Options:
*These were selected and paid during your reservation process. Below you are agreeing to be bound by your selections. You can change your choice prior to your rental by contacting EagleRider / Aloha Motorsports. Purchased Damage and Theft Coverage:
If purchased, you will receive the following benefits:
Damage Coverage: Covers physical damage above $2,000. Renter is responsible to pay for the first $2,000 in physical damages to the Motorcycle regardless of who is at fault. *Renter is fully responsible for lost rental income.
Theft Coverage: Covers replacement cost above $5,000. Renter is responsible for the first $5,000 in loss. *Theft coverage void if renter abandons the unit or does not have the keys.
Flat Tire Coverage: Covers tire repair / labor of tire repair. Renter is responsible for Sidewall damage, damage to a tire and/or rim from driving while flat or for a tire that is damaged beyond repair.
Breakdown Protection: Covers mechanical breakdown if repair will take more than 12 hours and when no replacement motorcycleis available. FLAT TIRES AND DEAD BATTERIES do not constitute a breakdown. Renter caused breakdown is not covered. Flat tires, accidents, etc **If you did not purchase, you are responsible fot ALL damages and theft up to the retail replacement cost of the motorcycle.** Roadside Assistance: If you purchased, you are fully covered for any needed Roadside Assistance, must use MTS via the Aloha Motorsports phone system to receive covered assistance. **If you did not purchase, you are responsible for all towing charges regardless of cause!!** Pre-Paid Fuel: If you purchased the fuel, you do not need to fill up the motorcycle when it is returned. It can be return with any amount of fuel. **If you did not purchase, you must return the motorcycle full of 92 octane fuel, if returned less than full or your checkout level, you will be charged the current unfueled fee.** EagleRider, Inc., and Aloha Motorsports provides third party legal limits of liability, property damage, and personal injury protection as required by law of the various states to protect the renter and authorized drivers. The foregoing coverage will be excess over any applicable insurance available to any Rentee or any other operator, from any other source; whether primary, excess, secondary or contingent in any way. All insurance, coverage and waivers are subject to the express terms and conditions of the rental contract and do not include coverage for injury, personal property, or damage as the result of negligence such as illegal use, or outside of boundaries or use of rental while under the influence of drugs or alcohol. *A Police Report is required for all damages or accidents. **All damages to rented unit without a police report is considered Renter’s fault and this damage Waiver become null and void. Renter(s) agree they have read and understood these Aloha Motorsports Terms and Conditions and agree to be bound by them. Renter(s) also agrees to be bound by the EagleRider Terms and Conditions. Renter(s) agree that they have selected their desired options and understand that options cannot be changed once the rental period starts. DEPOSIT: By signing this waiver, Renter/Cardholder hereby authorizes that the Security Deposit, can and will be used to satisfy any and all balances due at the end of rental, including but not limited to, damages, lost keys, fuel, late fees, towing, abandonment, etc. Renter also acknowledges that if coverage was denied, they are responsible for all damages at full retail cost, regardless of the amount of security deposit up to the cost of a new replacement. By signing, Cardholder agrees and authorizes the entire amount of the Security Deposit in full to be charged at the time of incident regardless of the severity of the incident. By signing this waiver, Renter/Cardholder hereby authorizes that the Security Deposit, can and will be used to satisfy any and all balances due at the end of rental, including but not limited to, damages, lost keys, fuel, late fees, towing, abandonment, etc. Renter also acknowledges that if coverage was denied, they are responsible for all damages at full retail cost, regardless of the amount of security deposit up to the cost of a new replacement. By signing, Cardholder agrees and authorizes the entire amount of the Security Deposit in full to be charged at the time of incident regardless of the severity of the incident. By clicking "I agree" below you are agreeing to be bound by the terms and conditions listed above. I Agree
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