RESERVATION PACKET Thank you for choosing My XO Adventures! We understand you have many tour companies to choose from, and we appreciate you choosing us! This form contains information regarding your reservation. It is very important that you read this thoroughly. Should you require assistance, please contact us at info@myxoadventures.com and include your name, contact info, and a good time to call. Hours of Operation
Monday through Sunday: 8 AM-6 PM (MST)
Be sure to visit our website at www.myxoadventures.com My XO Adventures 605-252-9100
2719 Tomahawk Dr Rapid City, South Dakota 57702 THIS SIGNED CONTRACT MUST BE COMPLETED BEFORE A FINAL CONFIRMATION. RESOLUTION OF DISPUTES: If legal action or arbitration is commenced for the breach, interpretation, or enforcement of this Agreement, the prevailing party shall be entitled to recover all costs, including attorney’s fees, whether the same be for negotiation, trial, or appellate work, incurred by the prevailing party as a result of such breach. Customer agrees to indemnify and hold My XO Adventures and its employees harmless from any loss, damage, or expense associated with the services provided to Customer by My XO Adventures under the terms of this Agreement. This indemnity and hold harmless shall include, but are not limited to, the payment of all Attorney’s fees and costs, whether for negotiation, trial, or appellate proceedings, operational costs, staff incurred expenses, and/or any additional costs whether this action is initiated by the client or by My XO Adventures. This indemnity and hold harmless shall survive the termination of this agreement. All claims, disputes, and other matters in question arising out of, or relating to, this contract or breach thereof, except for claims based upon nonpayment by Customer, shall be decided by Arbitration in Rapid City, South Dakota, in accordance with the Rules of the American Arbitration Association unless the parties mutually agree or this agreement provides otherwise. This agreement to arbitrate shall be specifically enforceable under the prevailing arbitration law. The award rendered by the arbitrators shall be final, and judgment may be entered upon it in accordance with applicable law in any court having jurisdiction thereof. Notice of the demand for arbitration shall be filed in writing with the other party to the contract and with the American Arbitration Association. The demand for arbitration shall be made within a reasonable time after the claim, dispute, or another matter in question has arisen, and in no event shall it be made after the date when the institution of legal or equitable proceedings based on such claim, dispute or other matter in question would be barred by the applicable statute of limitations. Upon initiation of arbitration proceedings, no discovery shall be conducted unless otherwise agreed to by the parties. The customer agrees no complaint will be filed in Pennington County, South Dakota, to the exclusion of any other county, state, territory, or country. Arbitration applies to all circumstances, whether you have traveled or not. In addition, by booking any travel or tours, you fully understand whether you travel, tour or not; you agree you will not file, participate in, or be a party to any class action lawsuit against My XO Adventures or any of their subsidiaries. You further agree that you will not file any complaints through any Better Business Bureau. Should you file a complaint through any Better Business Bureau, this action will void any potential claim and/or any compensation reimbursements that may have previously been decided. In addition, you fully understand and agree that the defense of any complaint filed with the Better Business Bureau will result in the defense of the contract with all costs being the responsibility of the client as outlined above. This Agreement shall be binding upon the parties hereto and their respective heirs, executors, administrators, personal representatives, successors, and assigns. This agreement shall be construed and enforced in accordance with the laws of the State of South Dakota. SEVERABILITY: Any provision of this agreement that is determined in any South Dakota jurisdiction to be unenforceable for any reason shall be deemed severed from this agreement in that jurisdiction only, and all remaining provisions shall remain in full force and effect. PHOTOGRAPHY & VIDEO RELEASE FORM: I hereby grant permission to My XO Adventures the rights of my image, in video or still, and of the likeness and sound of my voice as recorded on audio or videotape without payment or any other consideration. I understand that my image may be edited, copied, exhibited, published, or distributed, and I waive the right to inspect or approve the finished product where my likeness appears. Also, I waive any right to royalties or other compensation that arises or is related to the use of my image or recording. I also understand that this material may be used in diverse educational settings within an unrestricted geographic area. Photographic, audio, or video recordings may be used for ANY USE including, but not limited to: - Presentations;
- Marketing;
- Online/Internet Videos;
- Printed/Digital Media;
- News (Press);
By signing this release, I understand this permission signifies that photographic or video recordings of me may be electronically displayed via the Internet or in a public educational setting. I will be consulted about the use of the photographs or video recordings for any purpose other than those listed above. There is no time limit on the validity of this release, nor is there any geographic limitation on where these materials may be distributed. This release applies only to photographic, audio, or video recordings collected during the sessions listed on this document. By signing this release, I acknowledge that I have completely read and fully understand the above release and agree to be bound thereby. I hereby release any and all claims against any person or organization utilizing this material for educational purposes. If this release is obtained from a passenger under 18, the signature of that presenter’s parent or legal guardian is also required. General Terms, Conditions, and Cancellation Penalties for My XO Adventures LLCAt My XO Adventures, we aim to provide exceptional guest experiences while honoring our commitment to our dedicated employees. Our cancellation policy balances fairness with our company's operational costs and obligations. Cancellation Policy At My XO Adventures, we aim to provide exceptional guest experiences while honoring our commitment to our dedicated employees. Our cancellation policy balances fairness with our company's operational costs and obligations. Deposits are non-refundable. Full payment is due 30 days before the tour date. You can receive a refund, less the deposit, up to 7 days before your tour. We will fully refund your booking if My XO Adventures cancels it due to extreme weather or unforeseen circumstances. To protect your investment, we highly recommend purchasing travel insurance or using a payment method that offers travel protection. Many credit card companies include this benefit, so we encourage you to check with your provider before booking. If you need to cancel a tour, we must receive the cancellation in writing, including the tour date, invoice number, and lead passenger's name. This information should be sent to info@myxoadventures.com with the Subject line: URGENT CANCELATION | {DATE OF TOUR} | {RESERVATION NUMBER} Please get in touch with us for more information at 605-252-9100 or email us at info@myxoadventures.com. Why This Policy Matters We are an employee-focused company that honors our guides' dedication and hard work by paying them a full day's pay regardless of a guest cancellation. These commitments remain regardless of last-minute cancellations, so our policy is structured to protect our team and the quality of our services. Travel Protection We understand that unforeseen circumstances can arise. To protect your investment, we highly recommend purchasing travel insurance or using a payment method that offers travel protection. Many credit card companies include this benefit, so we encourage you to check with your provider before booking. Safety & Security: Everyone has the right to feel safe when they travel. My XO Adventures does not tolerate any form of harassment or violence (verbal or physical), sexual harassment, or disruptive behavior of ANY kind. Sexual relationships between a tour leader and a guest are strictly forbidden. Use or possession of illegal drugs will NOT be tolerated on any My XO Adventure trip. No alcohol is permitted in any My XO Adventure vehicles. If you choose to consume alcohol while on tour, we encourage responsible drinking and expect that you abide by local laws regarding alcohol consumption. My XO Adventures reserves the right to remove any guest violating the above. The sex tourism industry is known to exploit vulnerable people and have negative consequences on communities, including undermining the development of sustainable tourism. For this reason, patronizing sex workers will not be tolerated on our trips. By traveling with us, you agree to adhere to these rules. My XO Adventures and/or Group Leader reserves the right to remove any member of the group from the tour – which may include but is not limited to Accommodations / Tours / Transfers, or any other component not listed - for breaking any of these rules, with no right of refund.
Today's Date: April 19, 2025
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