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Membership Agreement 

Welcome to the VITAL family :)

VITAL Climbing is your gym. We trust you to take care of it! 

We are open 24 hours and want to keep it that way. Please carefully read the following and check mark each section, indicating that you have read and understand it. 

Definitions

Public hours: VITAL Crew are staffing the gym and we are open to the public

Member Hours: The gym is only open to members. There may or may not be VITAL Crew present during Member Hours. These hours are posted in the gym and online.

Home Gym: Your membership will allow you to climb at any VITAL Climbing Gym, However, your membership must be purchased at your "Home Gym". Your Home Gym is defined as the location you visit most frequently. Classes can only be pre-booked at your Home Gym; at other locations, you must take a class as a walk-in when space allows

Guest: A non-member at the gym during member hours who is accompanied and supervised by a member. Members are wholly responsible for their guests and must ensure that their guests follow all VITAL rules.

I Agree

 

The Crew will now show you around!

The duration and billing of my membership has been explained to me. I have also been reminded to cancel before my renewal date to avoid the following months auto-billing. This can be done online. If I purchased an annual, I am aware this can not be cancelled, frozen, or partially refunded.

I Agree

I have received a demonstration of how to scan in, leave, and recover a forgotten key fob.

I Agree

I have been shown how to access the gym during member only hours.

I Agree

I have been shown the procedure for bringing guests after hours, including digital waivers, backup paper waivers, and payment methods.

I Agree

I have been shown how to select and pay for rental shoes for myself and my guests during public and member hours.

I Agree

I have been shown around the cafe and understand how to purchase items during public and member hours.

I Agree

I have seen the fitness area and understand that it is only available for adults.

I Agree

 

Coming and Going During Member Hours

The membership key card is assigned to you only. Do not share it with anyone, ever.

When accessing the door during member hours, do not allow anyone that is not your guests into the building. Other members will have their own key and should scan it separately to access the gym.

Scan your key at the member check-in station. If the screen flashes  GREEN , you are good to go! If the screen flashes  RED , there is a problem with your account. Let us know in person or by email.

It is your gym, so please respect it and don't leave a mess!

I Agree

 

All Guests Must Purchase A Day Pass

Everyone must pay for their Day Pass, even if they are not climbing. Please make sure this is either charged to your member account or on a separate credit card. 

All Guests must have a completed waiver on file and receive an orientation by a Crew member prior to visiting during Member Hours, even if they are not climbing.

You must be present at the gym with your guests at all times. 4 guests per member max. You are completely responsible for their behavior.

I agree to indemnify VITAL Climbing Gym from any claims arising from my guest's participation in any VITAL Climbing Gym activities, per the Climbing Orientation and Visitor Agreement.

I Agree

 

Injuries

There is a telephone available for use in the front entrance area in case of emergency. 

We strongly recommend that you do not climb alone so that if you are injured, someone will be there to help you.

No smoking, drugs, or outside alcohol are allowed at the gym - EVER!

You may not be at the gym while intoxicated. If you come to the gym under the influence, we will immediately revoke your membership.

I Agree

 

Looking Out During Member Hours

If you see anyone breaking any of the rules, speak up and let them know. As a member, you have the authority to do so. 

Report any incidents to us via email, phone, or online.

Call the police if a situation gets out of hand. Do not escalate a confrontational situation.

I Agree


Outside Business Operations

Neither members nor their guests will solicit or conduct independent business operations at VITAL. Unauthorized activities include, but are not limited to selling goods, promoting off-site classes, offering personal training services, or conducting classes that are not sanctioned in writing by the gym's General Manager.

I Agree


Other Important Rules

Guests and members under the age of 16 must be accompanied by a parent at all times.

VITAL Climbing Gym reserves the right to add, delete, amend, or modify this agreement at any time and at its own discretion as it deems appropriate, without obtaining the consent of any Member.

From time to time we will close the gym for a few days to make improvements or to set routes for a competition.

We ask you to limit your visitations to a maximum of six hours per day.

We may revoke your membership at any time if we think you have violated any of our rules.

If you are signing up for a monthly membership that will automatically charge your card every month until you cancel. If your payment card expires, this does not mean your membership has been cancelled - our system will automatically continue to try and bill you. Once you update your payment information these payments will process. You are responsible for these payments. You must cancel your membership to avoid being charged. 

If you are signing up for an annual membership, you understand that annual memberships are valid for one year from the date of purchase. They can not be cancelled, refunded frozen, or auto-renewed for any reason. It is a one time purchase that is not considered as a part of legacy pricing because it is a discounted item. This means you can only receive the pricing available at the time of purchase. 

You must cancel your membership at least one day before its renewal date to avoid the subsequent month’s auto-billing. It is the member's responsibility to ensure the membership is canceled, and failure to cancel less than 24 hours before the billing cycle will result in a non-refundable charge for the subsequent month. Cancellations can be done by following the cancellation instructions on our VITAL website, in person at any VITAL location,over the phone, or by emailing VITAL staff. Cancellation cannot be done by voicemail.  

I Agree

 

Building the Community

VITAL is a special place. Help keep it that way by welcoming and encouraging new climbers. We don't want anyone to miss out on this amazing sport because they feel intimidated.

I Agree

I HAVE CAREFULLY READ THIS AGREEMENT AND FULLY UNDERSTAND ITS CONTENTS AND IMPLICATIONS. If the Member is a minor, at least one parent or legally appointed guardian must sign, as evidence of their agreement to this Member Agreement, for themselves and, to the maximum extent allowed by law, on behalf of the minor Member.

 


First Members Name

First Name*

Last Name*
First Members Date of Birth*
First Members Signature*
Second Members Name

First Name*

Last Name*
Second Members Date of Birth*
Third Members Name

First Name*

Last Name*
Third Members Date of Birth*
Fourth Members Name

First Name*

Last Name*
Fourth Members Date of Birth*
Fifth Members Name

First Name*

Last Name*
Fifth Members Date of Birth*
Sixth Members Name

First Name*

Last Name*
Sixth Members Date of Birth*
Seventh Members Name

First Name*

Last Name*
Seventh Members Date of Birth*
Eighth Members Name

First Name*

Last Name*
Eighth Members Date of Birth*
Ninth Members Name

First Name*

Last Name*
Ninth Members Date of Birth*
Tenth Members Name

First Name*

Last Name*
Tenth Members Date of Birth*
Parent or Guardian's Email Address

Email
Your signed waiver will be sent to the email address provided here and is available for download for three days via URL attachment.
Emergency Contact

First Name*

Last Name*

Emergency Contact's Phone Number*


Parent or Guardian's Name

First Name*

Last Name*

Relationship*

Phone*
Parent or Guardian's Date of Birth*
Parent or Guardian's Signature*
Electronic Signature Consent*
 By checking here, you are consenting to the use of your electronic signature in lieu of an original signature on paper. You have the right to request that you sign a paper copy instead. By checking here, you are waiving that right. After consent, you may, upon written request to us, obtain a paper copy of an electronic record. No fee will be charged for such copy and no special hardware or software is required to view it. Your agreement to use an electronic signature with us for any documents will continue until such time as you notify us in writing that you no longer wish to use an electronic signature. There is no penalty for withdrawing your consent. You should always make sure that we have a current email address in order to contact you regarding any changes, if necessary.


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