Congratulations on your decision to improve your health by participating in this program! I’m looking forward to helping you reach your health and fitness goals. The Client/Trainer or Client/Coach relationship is an integral part of your success. The guidance and knowledge you receive during your sessions will benefit you for a lifetime. Term and Conditions: This agreement begins on the date signed below and shall continue indefinitely unless and until terminated. This agreement may be terminated by either party, without cause, and without any prior notice. All prepaid services must be scheduled prior to termination as all payments are non-refundable. Should Alicia Cross Training, LLC need to terminate, the client will be notified via email and all prepaid services will be honored within the terms of this agreement. Program Services and Payment: ACT provides Coaching and/or Training services to the client as named below. Accountability Coaching Packages begin on the day full payment is made. Semi-Private Training Sessions are paid in full at the beginning of each series. For Private Sessions, payment is due in advance to reserve appointments. Cancellation and Rescheduling: Semi-Private Sessions are non-transferable. Missed in-person sessions may not be carried over past package expiration date. Client is responsible for scheduling all in-person and/or online Semi-Private Training sessions prior to expiration date. Coaching/Private Sessions may be rescheduled with at least 24 hours’ notice. Notice must be given directly to Alicia via text message or email. Coaching Packages expire 3 or 6 months after purchase date (based on package selected) and may not be extended. All sessions must be scheduled prior to expiration date. Conditions: Intake Form and Waiver must be completed and signed. New clients may be required to begin with an Assessment. No one may observe or participate in sessions or calls (except in the case of clients under the age of 18). Be mentally and physically prepared and present for sessions/calls and limit distractions. Notify Alicia Cross Training, LLC of any health changes. Miscellaneous: In the event of inclement weather, in-person sessions will be conducted online. |