PRIVACY POLICY

 

Protecting your private information is our priority. This Privacy Policy (“Policy”) applies to www.climbhangar18.com (the “Site”) and Hangar 18 Arcadia, Inc., Hangar 18 East Riverside, Inc., Hangar 18 High Desert, Inc., Hangar 18 Long Beach, Inc., Hangar 18 Mission Viejo, Inc., Hangar 18 Rancho Cucamonga, Inc., Hangar 18 Riverside, Inc., Hangar 18 San Clemente, Inc., Hangar 18 South Bay, Inc., Hangar 18 Upland, Inc., any future Hangar 18 climbing gyms not yet established, and any subsidiaries and affiliates (“Hangar 18”, “we”, “us” or “our”) belonging to Hangar 18, and describes the collection, use and disclosure of information and data we collect about users of the Site and any Hangar 18 facilities. By accessing the Site, or any Hangar 18 facilities, you agree that your personal information will be handled as described in this Policy and consent to the data practices described within this Policy. Your use of our Site, any Hangar 18 facilities, and any dispute over privacy, is subject to this Policy and to our Terms & Conditions, including its applicable limitations on damages and the resolution of disputes. The Hangar 18 Terms and Conditions are incorporated by reference into this Policy.

 

COLLECTION OF YOUR PERSONAL INFORMATION

 

Hangar 18 collects information about you directly from you (both online and in store), as well as automatically through your use of our Site. In order to better provide you with products and services offered on our Site, Hangar 18 may collect personally identifiable information, including but not limited to: your first and last name, mailing address, email address, phone number, and password. If you purchase products or services from Hangar 18, Hangar 18 will collect billing and credit card information and purchase history. This information is used to complete the purchase transaction. Hangar 18 may also collect anonymous demographic information, which is not unique to you, including but not limited to, your: age and gender. Please keep in mind that any information you disclose through public message boards or social media belonging to Hangar 18 may be collected and/or used by Hangar 18 or others.

You may be required to provide certain personal information to Hangar 18 when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) sending Hangar 18 an email message; (c) submitting your credit card or other payment information when ordering and purchasing products and services on our Site or within a Hangar 18 facility. To wit, Hangar 18 will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from Hangar 18. Hangar 18 also may gather additional personal or non-personal information in the future.

 

USE OF YOUR PERSONAL INFORMATION

 

Hangar 18 collects and uses your personal information for the following purposes and as otherwise permitted by law: (1) provide and communicate services offered by Hangar 18 to you, (2) customer service purposes including responding to inquiries and comments and fulfilling purchases, (3) offer personalized information, content, services and offers, (4) marketing and promotional services including offers, specials, promotions, newsletters, and emails, (5) to contact you, (6) business purposes including the sale and restructuring of Hangar 18, (7) comply with all applicable laws and protect Hangar 18 and others and (8) research and analytical purposes to better understand how users access and interact with the Site and to modify and improve the Site.

 

SECURITY OF YOUR PERSONAL INFORMATION

 

Hangar 18 secures your personal information from unauthorized access, use, or disclosure. Hangar 18 uses the following methods for this purpose:

SSL Protocol

When personal information (such as a credit card number) is transmitted from the Site to Hangar 18 or third party secure server storage, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. Hangar 18 strives to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while Hangar 18 strives to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and Hangar 18 through use of the Site cannot be guaranteed.

 

SHARING INFORMATION WITH THIRD PARTIES

 

Hangar 18 may share data and some or all of your personal information with affiliates, partners, or service providers to help perform statistical analysis, send you email, provide customer support, arrange for deliveries and other business related purposes including in the event Hangar 18 merges with another company or sells some or all of its assets to another company.

Hangar 18 may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (1) conform to the edicts of the law or comply with legal process served on Hangar 18 or the Site, (2) protect and defend the rights or property of Hangar 18, (3) protect Hangar 18 or others, and/or (4) act under exigent circumstances to protect the personal safety of users of Hangar 18, or the public. Hangar 18 does not include or offer third-party products or services on the Site.

 

AUTOMATICALLY COLLECTED INFORMATION

 

Information about your computer hardware and software may be automatically collected by Hangar 18 and its third-party service providers. This information can include, but is not limited to: your IP address, browser type, domain names, access times and referring website addresses. This information may be used for the operation of the Site, to maintain the quality of the Site, and to provide general statistics regarding use of the Site.

 

SOCIAL MEDIA PLATFORMS

 

Hangar 18 may use third-party service providers, including but not limited to, social media platforms, to provide advertisements and other media. Third-party social media platforms may use cookies and other tracking technologies to calculate the effectiveness of their ads and to personalize advertising content. Please be aware that these third-party service providers are governed by their own privacy policies.

 

USE OF COOKIES

 

Hangar 18 does not use cookies for tracking purposes. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies.

If you turn cookies off, some of the features that make your experience on the Site more efficient may not function properly.

 

MINORS

 

The Site is not intended for individuals under the age of 13. Hangar 18 does not knowingly collect or solicit Personal Information from anyone under the age of 13 or knowingly allow such persons to register. If you are under 13, please do not attempt to register for the Website or send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 may provide any personal information to Hangar 18 in any facility or on the Site. In the event that Hangar 18 learns that Hangar 18 has collected personal information from a child under age 13 without verification of parental consent, Hangar 18 will delete that information as quickly as possible. If you believe that Hangar 18 might have any information provided by a child under 13, please contact Hangar 18 at info@climbhangar18.com.

 

E-MAIL COMMUNICATIONS

 

From time to time, Hangar 18 may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional communications via email from Hangar 18, you may opt out of such communications by clicking on the UNSUBSCRIBE button.

 

EXTERNAL DATA STORAGE SITES

 

Hangar 18 may store your data on servers provided by third-party hosting vendors with whom we have contracted.

 

FAIR INFORMATION PRACTICES

 

Should a data breach occur: Hangar 18 will notify you via email within 7 business days. Hangar 18 also agrees to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

 

CALIFORNIA ONLINE PRIVACY PROTECTION ACT

 

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

 

COPPA (Children Online Privacy Protection Act)

 

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.

CHANGES TO THIS STATEMENT

 

Hangar 18 may update this Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Hangar 18 will post such revised Policy on the Site. Your use of the Site constitutes your agreement to any revised Policy terms.

 

CONTACT INFORMATION

 

Hangar 18 welcomes your questions or comments regarding this Statement of Privacy. If you believe that Hangar 18 has not adhered to this Statement, or have any questions or comments regarding this Statement please email info@climbhangar18.com.

Effective as of July 31, 2019.

 

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Release of Liability


The following Release is a release of liability waiver. Please read through each section carefully and ensure that you have fully read and understood each section before initialing. If you have questions pertaining to any section of this waiver please visit the front desk and ask a staff member for assistance. 


Review Hangar 18 Indoor Climbing Gyms Privacy Policy

 

I, the undersigned individual, hereby acknowledge and agree, that I desire to participate in the activities and services provided by and use the facilities of all Hangar 18 Indoor Climbing Gyms (specifically HANGAR 18 UPLAND, INC; HANGAR 18 RIVERSIDE, INC; HANGAR 18 SOUTH BAY, INC; HANGAR 18 LONG BEACH, INC; HANGAR 18 MISSION VIEJO, INC; HANGAR 18 RANCHO CUCAMONGA, INC; HANGAR 18 SAN CLEMENTE, INC; HANGAR 18 EAST RIVERSIDE, INC; HANGAR 18 HIGH DESERT, INC; HANGAR 18 ARCADIA, INC; and any other Hangar 18 locations that may be added in the future) a California Corporation (hereafter referred to as "Hangar 18"), its climbing walls, fitness facilities, and any other training facilities or apparatus, all of which carry with them significant inherent risks. I hereby agree to release and discharge Hangar 18 on behalf of myself, my children, my parents, my heirs, assigns, personal representative and estate as follows:

I. ASSUMPTION OF RISK

I hereby acknowledge that I have been given full information of the nature and extent of all the risks associated participation in and the use of Hangar 18 facilities, and the services they provide, and have had the opportunity to ask any questions I wished, and have had any questions  answered by the employees of Hangar 18, including but not limited to:                                                                                                                                                                                               

1. Injury resulting from falling from the climbing wall and hitting all or some structures, including but not limited to, the climbing wall, projections whether permanently or temporarily in place, or the floor.

2. Rope abrasion, entanglement and other injuries resulting from activities on or near the climbing walls such as, but not limited to, climbing, belaying, lowering on rope, and any other rope techniques.

3. Injuries resulting from falling climbers or dropped items, such as, but not limited to, ropes, climbing hardware and dropped or broken holds.

4. Cuts, abrasions, contagions, viral, or bacterial infections, burns, or any other injury or malady resulting from skin contact with the climbing wall, pads, rental equipment, or any other surface or object in the gym.

5. Failure or misuse of ropes, slings, bolts, chains, climbing hardware, anchor points, or any part of the climbing wall structure.

6. Injury resulting from failure to follow Hangar 18 employee instruction or failure to ask Hangar 18 employees for further information or assistance.

I acknowledge that this list is not inclusive of all possible risk associated with the use of Hangar 18 and that both climbing and non-climbing activities at this location and all other Hangar 18 locations, entails significant risk, both known and unknown, which could result in physical injury, emotional injury, paralysis, death, damage to myself, my property, and damage to third parties and third party property. I understand that no amount of caution, expertise, training, and instruction can fully eliminate the inherent risk associated with participating in the activities and services provided by Hangar 18.

I confirm that I am physically and mentally capable of participating in the use of Hangar 18 facilities and all activities associated with the use of Hangar 18 facilities. I understand that if my physical or mental condition changes after the execution of this Release in such a manner that I am no longer capable of participating in the activities or use of equipment, that I am obligated to immediately cease in my participation of these activities. In order to avoid any illness, serious injury, or death, I acknowledge that Hangar 18 has advised that I consult a physician prior to beginning an exercise program or engaging in any strenuous physical activity including but not limited to indoor climbing, yoga, or any other activities offered by Hangar 18. 

I acknowledge that there are certain risks associated with the use of Hangar 18 facilities other than those directly related to climbing and its activities, including, but not limited to, the use of exercise equipment, participation in yoga classes, and participation in other individual or group classes provided by Hangar 18. 

I understand that climbing at Hangar 18 facilities on artificial climbing surfaces is not the same as outdoor rock climbing or as climbing on artificial climbing surfaces provided by other companies or corporations. I acknowledge that the instruction I receive from Hangar 18 employees may not be applicable to outdoor climbing or to climbing in other other facilities not owned or operated by Hangar 18. I acknowledge that the instruction I receive at Hangar 18 does not prepare me to climb without supervision either at another Hangar 18 facility, at a facility not owned or operated by Hangar 18, or outdoors.

I acknowledge that the holds used on artificial climbing surfaces are NOT A SAFETY FEATURE, they are a convenience and that they can and do spin while attached to the wall, break, come off the climbing surface, and fall to the ground, or onto projections from time to time.  

I acknowledge that climbing gear can and does become damaged or defective over time. I am aware that while Hangar 18 does complete periodic safety checks of the climbing equipment they provide as rental gear, this does not guarantee that the equipment has not become damaged or defective since the time of the last safety check. I acknowledge that I AM  CAPABLE OF EXAMINING THE EQUIPMENT PROVIDED BY HANGAR 18 FOR MY USE. I acknowledge that if I see anything about the equipment that causes concern I will immediately take the equipment to a Hangar 18 employee for further inspection and evaluation. If any equipment belonging to Hangar 18 is damaged while I am using it I will immediately request replacement equipment and will bring the damage to the attention of Hangar 18 employees so it can be properly dealt with. I acknowledge that while Hangar 18 does clean the equipment provided as rental equipment on a regular basis according to manufacturer instructions, this does not mean that there is not risk of illness or infection with the use of this equipment. I agree to assume all risk of illness, injury, and/or death that may occur as a result of my use of Hangar 18 rental equipment. 

I am aware of the safety policy recommending that all participants in activities provided by Hangar 18 wear a safety helmet and I acknowledge that a helmet will be provided to me free of charge should I make the request. I acknowledge that while wearing a helmet can reduce the risks associated with climbing it does not eliminate the risk of serious injury or death. I acknowledge that Hangar 18 recommends that I wear a helmet while participating in climbing activities, and while walking in close proximity to climbing surfaces, and that if I choose not to wear a helmet I am doing so against their advice. I AGREE TO ASSUME ALL RISK OF PHYSICAL INJURY AND/OR DEATH THAT MAY OCCUR AS A RESULT OF MY NOT WEARING A HELMET. 

II. RELEASE OF LIABILITY 

I acknowledge that the above paragraphs in no way limits the extent of each waiver and covenant not to sue, and despite these inherent risks I willingly and voluntarily choose to use Hangar 18’s climbing facilities and equipment, and agree as follows:

I acknowledge and voluntarily assume the risks of illness, physical and/or emotional injury, and death associated with these activities, inherent or otherwise, and whether or not they are described above. I hereby voluntarily waive and release, forever discharge, and agree to indemnify and hold harmless Hangar 18 from any and all claims, causes of action, or demands, which are in any way connected with my participation in these activities or my use of Hangar 18's equipment or facilities, including any such claims which I, my children, parent, heirs, assigns, personal representative and estate have or may have in the future, that allege ordinary negligent acts or omissions against Hangar 18, including their owners, operators, employees, agents, representatives, successors and assigns, as well as the designers, manufacturers or installers of any climbing surfaces or equipment. Should Hangar 18 or anyone acting on its behalf be required to incur any attorney fees or costs to enforce this agreement, I agree to indemnify and hold them harmless for all such fees and costs.  I UNDERSTAND THAT THIS RELEASE INCLUDES ALL CLAIMS AGAINST HANGAR 18 ARISING FROM ANY ORDINARY NEGLIGENCE, BUT DOES NOT INCLUDE ANY CLAIMS ARISING FROM ALLEGED GROSS NEGLIGENCE ON THE PART OF HANGAR 18. 

III. AGREEMENT TO HANGAR 18 POLICIES

I acknowledge and agree that Hangar 18 management, employees, owners, or operators, reserve the right to deny access to its facilities to any individual either permanently or for a set period of time resulting from any breach of Hangar 18 policies, rules, regulations, or for any conduct that is deemed unsafe or inappropriate by any Hangar 18 employee, manager, owner, or operator. I acknowledge that a full list of Hangar 18 rules and regulations is available both on the Hangar 18 website and is visible in all Hangar 18 facilities. I acknowledge that if I have any questions regarding any Hangar 18 rule or policy I can have that question immediately answered by Hangar 18 employees. 

I acknowledge and agree that I am solely responsible for my personal property while it is on any property owned or maintained by Hangar 18. Hangar 18 and its employees, management, owners and operators assume no responsibility for any lost or stolen property while on any property owned or maintained by Hangar 18. I acknowledge and agree that it is my responsibility to ensure the safety and security of my property while at any Hangar 18 facility, and that while Hangar 18 may provide lockers, cubbies, or other places to store my property this in no way is an assumption of liability on the part of Hangar 18 for my property. I acknowledge and agree that if I feel I have been the victim of a theft while at a Hangar 18 facility I will immediately report the alleged theft to Hangar 18 employees. 

I acknowledge that Hangar 18 facilities contain both photograph and video equipment and I consent to the use of such equipment. Hangar 18 reserves the right to use any participants likeness or image as well as any video or photographs recorded by Hangar 18. I hereby grant Hangar 18 and any affiliated entities the right to use my likeness or image and any and all video recorded by the equipment within the facility for any purpose Hangar 18 may deem necessary.  

I certify that I have adequate insurance to cover any injury or damage I may cause or suffer while participating in any activity provided by Hangar 18. If I do not have adequate insurance to bear the costs of such injury or damage I agree to cover the costs myself. I further certify that I have no known preexisting medical or physical condition which could interfere with my safety, or the safety of other participants, while participating in these activities and I am willing to assume responsibility for and bear the costs of any additional risks that may be created, directly or indirectly, by any such condition. 

IV. PARTICIPANT OR PARENT/GAURDIAN SIGNATURE

I certify that I am at least 18 years of age and am otherwise legally competent to sign this agreement. This Release and all sections contained within shall be legally binding upon myself, my children, my parents, my heirs, assigns, personal representative and estate. I certify that I have been provided sufficient time to read this document in its entirety, and I have had the opportunity to ask any questions pertaining to this document to Hangar 18 employees. By signing this agreement I acknowledge that I may be found by a court of law to have waived my rights to recover compensation or obtain any other remedy for any injury to my property or myself, or for my death, now or at any time in the future, whether caused by negligence on the part of Hangar 18 or of it's owners, operators, employees, agents, representatives, successors and assigns. I acknowledge and agree that if any portion of this Release is to be held invalid, void, or unenforceable, the remaining portions shall nonetheless remain in full force and effect.

I HAVE CAREFULLY READ AND UNDERSTOOD THIS DOCUMENT, AND I AGREE TO BE BOUND BY ITS TERMS. 

March 28, 2024

First Participant's Name

First Name*

Middle Name

Last Name*

Phone*
First Participant's Date of Birth*
First Participant's Signature*
Second Participant's Name

First Name*

Middle Name

Last Name*
Second Participant's Date of Birth*
Third Participant's Name

First Name*

Middle Name

Last Name*
Third Participant's Date of Birth*
Fourth Participant's Name

First Name*

Middle Name

Last Name*
Fourth Participant's Date of Birth*
Fifth Participant's Name

First Name*

Middle Name

Last Name*
Fifth Participant's Date of Birth*
Sixth Participant's Name

First Name*

Middle Name

Last Name*
Sixth Participant's Date of Birth*
Seventh Participant's Name

First Name*

Middle Name

Last Name*
Seventh Participant's Date of Birth*
Eighth Participant's Name

First Name*

Middle Name

Last Name*
Eighth Participant's Date of Birth*
Ninth Participant's Name

First Name*

Middle Name

Last Name*
Ninth Participant's Date of Birth*
Tenth Participant's Name

First Name*

Middle Name

Last Name*
Tenth Participant's Date of Birth*
Participant's Address
Address Line 1:*
Street address, P.O. box, company name, c/o
Address Line 2:
Apartment, suite, unit, building, floor, etc.
Country:*
City:*
State/Province:*
Zip/Postal:*
Parent or Guardian's Email Address

Email*

Confirm Email*
Check to receive information, news, and discounts by e-mail.
Emergency Contact

First Name*

Last Name*

Emergency Contact's Phone Number*
Parent(s) or court-appointed legal guardian(s) must sign for any participating minor (those under 18 years of age) and agree that they and the minor are subject to all the terms of this document, as set forth above.


By signing below the parent or court-appointed legal guardian agrees that they are also subject to all the terms of this document, as set forth above.
Parent or Guardian's Name

First Name*

Middle Name

Last Name*

Relationship*

Phone*
Parent or Guardian's Date of Birth*
Parent or Guardian's Signature*
Electronic Signature Consent*
By checking here, you are consenting to the use of your electronic signature in lieu of an original signature on paper. You have the right to request that you sign a paper copy instead. By checking here, you are waiving that right. After consent, you may, upon written request to us, obtain a paper copy of an electronic record. No fee will be charged for such copy and no special hardware or software is required to view it. Your agreement to use an electronic signature with us for any documents will continue until such time as you notify us in writing that you no longer wish to use an electronic signature. There is no penalty for withdrawing your consent. You should always make sure that we have a current email address in order to contact you regarding any changes, if necessary.


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