All appointments will be confirmed by text message and/or email.
A 24 hour notice is required for any rescheduling or cancellations
(Please refer the the Policies & FAQ section)
For liability reasons and for their safety, no children or guests are allowed in the salon/studio unless receiving a service. Clients under the age of 18 must be accompanied by a parent or legal guardian during any salon/studio service.
Hair & Scalp Service/Treatment Release
I understand that all chemical services have different effects on different skin types, hair types and colors. I agree to hold Indigo Salon and the service provider harmless in the event of undesired results. I have had the process and possible results adequately explained to me. I have been given the opportunity to make requests and ask any questions I may have. I understand that further alterations or corrections will be provided at my own expense.
I understand that the chemicals used during the service may have unexpected or undesired effects on the metals in my jewelry and on the fabric of my clothing. I understand that it is my responsibility to remove all jewelry and any clothing I do not want affected by a chemical service.
I understand that the efficacy and longevity of my services is dependent on many factors including but not limited to following the recommendations for an at home care regimen determined by my service provider.
I understand that my service provider is a Washington State certified cosmetologist who will do their best to create the desired result requested. I understand that the best way to assist my stylist is to be clear about my request and to disclose any and all information regarding any previous hair treatment and/or chemical services, any hair or scalp challenges or ailments previous or otherwise, and or any adverse reactions previously experienced while having any hair treatment and/or chemical service.
I understand that the service provider is a licensed professional and that by law they have the right to refuse service of any client at any time.
Salon Policies Acknowledgement
I understand that all prices for services are a starting price and additional charges may be added to compensate for added time or use of product to due to length/density of hair, or added time it takes to complete a service.
I understand that children and guests are not allowed in the salon or spa unless they are receiving a service. I acknowledge this is due to liability and safety issues and to ensure a relaxing experience for all salon and studio guests.
I have read and understand Indigo Salon’s cancelation policy. I am aware that for the salon and studio to run on schedule and to create the best possible experience for all guests, if I arrive more than 10 minutes to my appointment I will be marked as a “no-show”, my entire service will need to be rescheduled and I will be held responsible for paying my cancellation fee in full before booking my next services.
I consent to photographs being taken of my services to be used inside Indigo Studios and for the purposes of marketing and social media.
I understand that Indigo Salon is owned and operated by a licensed professional and that by law they have the right to refuse service on any client at any time.
I verify that I understand and agree to the terms and conditions above for receiving services at Indigo Salon/Studios.
POLICIES & FAQ
A 24 hour notice is required for cancelling or rescheduling your appointment. If 24 hour notice is not given, you will be required to pay a cancellation fee of 100% of your services booked.
If you do not show up for your appointment and no notice is given, you will be charged full price for all services booked. Any future appointments will not be booked until the fee is paid in full.
[A picture containing shirt, drawing, food Description automatically generated] More than one cancellation, no show, or reschedule without proper notice may result in requiring a non-refundable 50% retainer for all future services booked or in Indigo Salon no longer booking you as a client.
If you are more than 15 minutes late for your appointment, regardless of reason, you will be held to the standard of the above cancellation policy and will require the payment of said cancellation fee of 100% of your services booked. Any future appointments will not be booked until the fee is paid in full.
Indigo Elite Membership
Indigo Elite Memberships are non-transferable, non-refundable and expire 6 months after inactivity.
Purchased gift certificates do not expire. Purchased gift certificates are also non-transferable and non-refundable.
Gift certificates acquired by donation have a strict expiration date and typically expire 6 months from the date of the event unless otherwise indicated. Expired gift certificates will not be honored. If an expired certificate is presented, you will be required to pay for the cost of the service. Please check the expiration date prior to booking your appointment. Gift certificates acquired by donation are non-transferable & non-refundable.
Frequently Asked Questions
Can I get a quote over the phone, via text, via email?
The best way to get an accurate quote on price is to book a complimentary consultation. A consultation can be booked as an add on to the service you intend to get or can be booked separately to ensure we have enough time for the services you need. Please feel free to email me for a general quote but a direct quote will not be given via email or over the phone.
(This policy has been adjusted due to COVID-19 contact restrictions.)
Parking? Where is the best place to park?
There is free, 2 hour street parking in front of the building along Court E and the surrounding blocks.
Can I bring my child/children with me to my appointment?
I do not allow unsupervised children in the salon/studio. If you are getting a service done, I ask for the safety and efficiency of your service that we eliminate as many distractions as possible. If you are unable to secure child care during the time of your service, please feel free to reschedule and also please keep my cancellation policy in mind.
Can I bring my dog with me to my appointment?
No, however, Service/Therapy dogs are always welcome.
Please give proper notice before hand.
May I bring a guest with me to my appointment?
No. Guest of clients will need to find elsewhere to wait during your appointment time.
Can I drop my child off for their appointment and pick them up when they are done?
Any person under the age of 18 must be supervised by a parent or legal guardian.