Please read and initial each section below:
I understand that every membership has an initial commitment period of 3 months (3 billing cycles) and if I am still within that period, my membership will not be cancelled or frozen until after my 3rd month commitment has been met, as per my membership agreement.
I understand that once cancelled, I am not able to rejoin the same membership for a minimum of 60 days. (ex. If I cancel in March, I will not be eligible to join again until June)
If this request is submitted within 5 business days of the 1st of the month, it will not be processed until the following month. (Cancellations/freeze requests without advance notice will be subject to one additional billing cycle before the cancellation is processed)
I understand that if I choose to freeze my membership, I can freeze up to two months, only once per year and there is a one-time, $5 fee to process this request. When frozen, benefits will remain on my account but cannot be used until the membership is active again.
I understand that upon cancellation of my membership, I will lose any remaining services on my account once the membership expires at the end of the current month.
Per my membership agreement form, I understand that any unused services that will expire at the end of the month cannot be transferred to other services, account credits, or refunded.
Date Signed: September 21, 2023