NeuroHarmony Certification

IMPORTANT: PLEASE READ THIS AGREEMENT CAREFULLY BEFORE SIGNING.

I. INTRODUCTION AND PARTIES

The NeuroHarmony Certified Mindset Coach Training (the “Program”) is offered by Charleston Hypnosis Center, LLC, doing business as American Hypnosis & Coaching Academy (“Company”). References to Company include Rebecca Taylor Shaw and Company’s owners, instructors, employees, contractors, agents, successors, and assigns where the context permits.

The Program consists of the training, services, products, materials, content, courses, coaching demonstrations, meetings, communications, assessments, and other items Company provides in connection with your enrollment. By purchasing, accessing, or participating in the Program, you (“Student”) agree to this Student Enrollment Agreement and Terms of Use (“Agreement”), which is a legally binding contract between Student and Company.

II. AGE, ELIGIBILITY, AND ACCESS

Student represents that Student is at least eighteen (18) years old and legally capable of entering into this Agreement. Program access credentials are personal to Student. Sharing a username, password, portal link, recording, or other access credential is prohibited and may result in immediate suspension or termination under Section XX.

III. TERM

The Program is a twelve-week training. The applicable cohort’s start date, scheduled class dates, and completion deadlines will be stated in the enrollment confirmation, course portal, or written cohort schedule supplied by Company (collectively, the “Term”). Company may establish reasonable post-Term deadlines for completion of outstanding certification requirements.

IV. PROGRAM AND PROGRAM DELIVERY

Company provides a vocational, non-degree certificate training in the NeuroHarmony Coaching Method, including methods for listening for, identifying, organizing, and working with beliefs and patterns relevant to mindset coaching.

The Program is delivered virtually. Live training is scheduled twice per week for approximately ninety (90) minutes per session, for approximately three (3) scheduled live hours per week, supplemented by online video lectures, readings, exercises, demonstrations, practice sessions, and assignments. Company may modify dates, times, instructors, delivery technology, or sequencing when reasonably necessary and will provide notice as soon as reasonably practicable.

Replays of virtual teaching sessions will ordinarily be uploaded to the course portal. Recordings are provided as a learning accommodation and do not, by themselves, satisfy live-attendance or observed-competency requirements. The portal-access period will be identified in the course portal or welcome materials. Student is responsible for downloading any expressly downloadable materials before access expires.

Company may provide reasonable email support during normal business hours, Monday through Friday, excluding holidays and periods announced in advance. Response times are estimates, not guarantees. No private coaching or therapy is included except for the instructor-observed coaching test session and any mentoring expressly included in Student’s written enrollment offer.

V. TUITION AND PAYMENT OPTIONS

Student selects one of the following tuition options. Installment plans are payment accommodations and do not convert the Program into a monthly subscription or a pay-per-class arrangement. The entire selected tuition is earned and legally owed upon enrollment, subject only to any non-waivable rights provided by applicable law.

Option

Total Tuition

Payment Schedule

Paid in Full

$1,297

$1,297 due upon enrollment and before the first class

Two Payments

$1,400

$700 due upon enrollment and before the first class; $700 due before the first class of Week 4

Three Payments

$1,500

$500 due upon enrollment and before the first class; $500 due before the first class of Week 4; $500 due before the first class of Week 8

Payments may be processed by PayPal or another third-party payment processor subject to that processor’s terms and privacy practices. Student is not enrolled and will not receive Program access until the initial payment and all required enrollment documents are received.

VI. PAYMENT AUTHORIZATION AND CONTINUING OBLIGATION

If Student selects an installment plan, Student authorizes Company and its payment processor to charge the payment method supplied for each installment on or before its stated due date. Student agrees to keep valid payment information on file and promptly update Company if that information changes.

Student’s decision not to attend, complete assignments, access recordings, participate, or pursue certification does not cancel or reduce Student’s payment obligation. Company’s temporary suspension of access for nonpayment does not waive any balance owed.

VII. PAYMENT FAILURE

If Company charges Student the full amount of the Program prior to the start of the Program and Student’s payment method is declined in any way, Company or the payment processor will notify Student, and Student has five (5) days to pay the full amount owed. Student will not have access to the Program or any Program Materials unless and until the full balance owed is paid and will not be considered enrolled until payment is successfully completed. If, after five (5) days, Student has not satisfied the amount owed, Company may release Student’s held place. Company reserves the right to decide whether to allow Student to reapply.

If Student elects automatic installment payments and Student’s payment method is declined in any way, Company or the payment processor will notify Student, and Student has five (5) days to satisfy the delinquent installment. If, after five (5) days, Student has not paid the amount owed, a late fee of five percent (5%) of the amount owed for the installment period will be assessed per day late. After five (5) days, if Student still has not paid the amount owed, Company reserves the right to terminate Student’s access to the Program and all Program Materials immediately. If access is terminated, Student remains liable for all outstanding balances for the entirety of the Program, including delinquent payments and accrued late fees. Company reserves the right to pursue outstanding balances to the fullest extent permitted by law, including authorizing a debt-collection agency to collect amounts owed on Company’s behalf. Any late fee or collection charge will be limited to the maximum amount permitted by applicable law.

VIII. NO REFUNDS; CANCELLATIONS; CHARGEBACKS

Company invests substantial time and resources in preparing and delivering the Program, reserves faculty time, provides immediate access to valuable intellectual property, and limits enrollment to protect the quality of instruction and practicum experience. A place accepted by one Student may prevent Company from accepting another. Accordingly, except where a refund is required by non-waivable law or Company cancels the Program without providing a substantially equivalent alternative, all payments are nonrefundable and all agreed tuition remains due.

By enrolling, Student acknowledges and agrees that Student is legally responsible for the entire tuition associated with the selected payment option regardless of whether Student cancels, withdraws, stops participating, fails to complete certification requirements, or is terminated for breach of this Agreement.

Student agrees not to initiate a chargeback to avoid contractual payment obligations or for reasons governed by this Agreement. This provision does not waive Student’s right to dispute an unauthorized or genuinely erroneous charge or any right that cannot legally be waived. Before initiating a chargeback, Student agrees to provide Company written notice and a reasonable opportunity to investigate and resolve the issue. Student is responsible, to the extent permitted by law, for reasonable costs incurred by Company in responding to a chargeback that is decided in Company’s favor or collecting a valid unpaid balance.

IX. CERTIFICATION REQUIREMENTS

Payment and participation do not automatically confer certification. To protect the integrity of the credential, Student must complete all requirements to Company’s satisfaction. Company retains reasonable discretion to determine whether demonstrated performance meets Program standards. Certification requirements include:

·       Attend at least thirty (30) hours of live Program training. The Program is expected to offer approximately thirty-six (36) scheduled live hours.

·       Complete Company-approved make-up opportunities for missed required hours. Depending on availability and instructional needs, Company may offer make-up sessions or require additional case studies or other work reasonably equivalent to the hours missed.

·       Submit all required case studies in the form, number, and by the deadlines stated in the course portal or written curriculum.

·       Complete one instructor-observed coaching test session and demonstrate safe, ethical, and competent use of the method.

·       Complete all required asynchronous lectures, readings, exercises, knowledge checks, and other assignments identified in the curriculum.

·       Pass the final examination with a score of at least eighty percent (80%).

·       Remain in good financial standing and comply with this Agreement and the Code of Conduct.

If Student does not initially satisfy an assessment, Company may, but is not obligated to, offer remediation, reassessment, or an extended completion period. Company may charge a reasonable fee for additional individualized assessment or remediation not included in the Program. Upon successful completion of all requirements, Student may use the professional designation “NeuroHarmony Certified Mindset Coach,” subject to the scope, ethics, and intellectual-property provisions of this Agreement.

X. STUDENT RESPONSIBILITIES AND CODE OF CONDUCT

Student understands that Program demonstrations and exercises are educational. Student agrees to use a diligent, cooperative, honest, ethical, and respectful approach; arrive prepared; communicate promptly; and help maintain a supportive learning environment.

Student’s success depends on Student’s commitment, consistency, practice, judgment, and existing qualifications. Unreliable attendance, failure to participate, unsafe practice, academic dishonesty, or failure to provide notice may result in loss of eligibility for assessment or certification.

Company may take proportionate corrective action, including a warning, conditions on participation, removal from a particular practicum, suspension, denial of certification, or termination, when Student’s conduct reasonably threatens safety, confidentiality, academic integrity, Program operations, Company’s intellectual property, or another participant’s learning experience.

·       No assault, sexual misconduct, hate-based conduct, theft, fraud, material dishonesty, threats, intimidation, stalking, bullying, harassment, retaliation, or discriminatory abuse.

·       No participation while impaired by alcohol, illegal drugs, or misused medication.

·       No vandalism, intentional interference with Company systems, or disruption of teaching, administration, assessment, or another student’s participation.

·       No academic misconduct, including plagiarism, fabricated case studies, unauthorized collaboration on individual assessments, impersonation, or submission of AI-generated work as Student’s own when not expressly permitted.

·       No entertainment, spectacle, coercive practice, diagnosis, treatment claims, or use of Program techniques in a manner inconsistent with the Program’s ethical guidance.

·       No representation that Student is NeuroHarmony-certified before Company confirms successful completion in writing.

·       No knowingly false statement of fact about another participant or Company. Nothing in this provision prohibits good-faith reports to regulators, law enforcement, legal counsel, healthcare professionals, or truthful participation in legal proceedings, nor does it prohibit honest reviews or legally protected speech.

XI. CONFIDENTIALITY, CASE STUDIES, AND PRACTICUM SAFEGUARDS

Program participants may disclose personal, sensitive, health-related, business, or other confidential information during classes, demonstrations, coaching practice, community forums, and case discussions. Student agrees not to disclose, copy, record, publish, post, transmit, or use another person’s confidential information outside the Program, during or after the Term, except with that person’s express written permission or as required by law.

Student will use pseudonyms and remove identifying details from submitted case studies unless Company expressly requires otherwise and the client has provided appropriate written authorization. Student is solely responsible for obtaining informed consent from every outside practice client, explaining Student’s trainee status, maintaining secure records, and complying with applicable privacy, recordkeeping, professional, employment, and mandatory-reporting duties.

Student may not upload confidential participant information, client information, recordings, transcripts, case studies, or Company Materials to a public or third-party artificial-intelligence service unless Company expressly authorizes the specific use and all required consents and privacy safeguards are in place.

XII. SCOPE OF PRACTICE AND PROFESSIONAL RESPONSIBILITY

The Program teaches mindset-coaching skills. It does not grant a governmental license; confer authority to diagnose, treat, or cure any mental or physical disorder; qualify Student to practice psychotherapy, medicine, or another regulated profession; or expand the lawful scope of any license Student already holds.

Laws and professional rules vary by jurisdiction. Student is solely responsible for determining and complying with all laws, regulations, licensing rules, ethics codes, supervision requirements, consent requirements, advertising restrictions, insurance requirements, and employer policies that apply to Student and Student’s clients. Student will refer clients to appropriately licensed professionals when a matter falls outside Student’s competence or lawful scope.

Student agrees not to use protected titles, make medical or mental-health treatment claims, advise a client to discontinue healthcare, or represent Company’s private certification as governmental approval. Company may revoke or suspend the right to use its certification mark or designation for material ethical violations, material misrepresentation of credentials, intellectual-property violations, or conduct that creates a substantial risk of harm, following reasonable notice and an opportunity for Student to respond when circumstances permit.

XIII. RELATIONSHIP OF PARTIES

Student’s participation does not create an employment, agency, partnership, franchise, fiduciary, joint-venture, supervisory, or clinical relationship with Company. Student has no authority to bind Company or represent that Company endorses, employs, supervises, or is responsible for Student’s independent practice.

XIV. INTELLECTUAL PROPERTY AND LIMITED PRACTITIONER LICENSE

All Program content and materials are owned by or licensed to Company and protected by copyright, trademark, trade-secret, and other applicable laws. “Company Materials” include websites and social-media content; the NeuroHarmony name, framework, diagrams, taxonomy, sequencing, curriculum, videos, recordings, demonstrations, lectures, scripts, templates, worksheets, prompts, manuals, assessments, case examples, graphics, text, photographs, source files, and all other Company-created or Company-provided content.

During enrollment, Company grants Student a limited, revocable, personal, nonexclusive, nontransferable license to access and use Company Materials solely for Student’s learning and completion of the Program. Student may print or download only materials Company expressly makes downloadable.

After Company confirms certification in writing and while Student remains in good standing, Company grants Student a limited, nonexclusive, nontransferable, revocable practitioner license to apply the NeuroHarmony Coaching Method with Student’s own coaching clients within Student’s lawful scope and to use client-facing worksheets or scripts that Company expressly labels for practitioner use. This permission does not transfer ownership and does not permit Student to teach the method to practitioners, offer a substantially similar certification or training, train trainers, sublicense the method, publish Company Materials, or distribute blank or editable copies except directly to Student’s own clients as expressly permitted.

Without Company’s prior written consent, Student may not duplicate, reproduce, scrape, translate, reassemble, modify, upload, transmit, share, sell, sublicense, display, republish, create derivative training materials from, remove attribution from, or use Company Materials to develop or train an artificial-intelligence system, competing curriculum, certification, course, membership, or product. Student may not record live sessions or practicums except where Company gives specific written permission. These restrictions survive termination.

XV. PROGRAM RECORDINGS; NAME, VOICE, AND LIKENESS

Company may record live teaching sessions, demonstrations, assessments, and practicums for Program delivery, quality assurance, instructor training, documentation, and future educational use. Because participation may include sensitive disclosures, Company will use reasonable care in storing and limiting access to educational recordings. Student acknowledges that no internet-based system can be guaranteed completely secure.

Student consents to appearing in required Program recordings and to Company sharing those recordings with instructors, evaluators, service providers subject to confidentiality obligations, and current or future enrolled students when reasonably necessary for educational purposes. Company will not use a recording featuring Student’s personal disclosure as a public advertisement solely by virtue of this Agreement.

Any public marketing use of Student’s identifiable testimonial, image, voice, case outcome, or Program recording requires Student’s separate written authorization. Student may decline optional marketing authorization without affecting enrollment or certification. Student may request that a written testimonial be anonymized before future use, although Company cannot recall materials already lawfully published or distributed before the request.

XVI. TECHNOLOGY AND PROGRAM INTERRUPTIONS

Company cannot guarantee uninterrupted access to Zoom, the course portal, internet services, third-party processors, or recordings. Company may perform maintenance or experience outages outside its reasonable control. Company is not responsible for Student’s internet connection, device compatibility, local power, software, cybersecurity, or inability to access third-party platforms. If a material Company-controlled interruption substantially prevents delivery, Company may provide a recording, replacement session, substitute platform, extension, or other reasonably equivalent remedy.

XVII. DISCLAIMERS AND ASSUMPTION OF RISK

The Program and Company Materials are educational and are not medical, mental-health, psychotherapeutic, legal, financial, tax, or business advice. Participation is not a substitute for consultation, diagnosis, or treatment by an appropriately qualified professional. Company does not provide therapy or psychotherapy to Student through the Program.

Mindset coaching, self-reflection, role-play, demonstrations, and practicum participation can produce emotional discomfort, fatigue, stress, unexpected memories, interpersonal discomfort, or other reactions. Student voluntarily assumes the ordinary and reasonably foreseeable risks of participation and agrees to exercise personal judgment, pause an exercise, seek appropriate professional support, and notify Company of an immediate safety concern when appropriate.

Company does not promise certification, client outcomes, personal transformation, business growth, income, sales, additional clients, or any particular result. Testimonials and examples describe individual experiences and are not guarantees. Student is solely responsible for decisions, services, representations, records, client screening, referrals, and outcomes in Student’s own practice.

XVIII. WARRANTY DISCLAIMER

Except for obligations expressly stated in this Agreement, the Program, Company Materials, portal, and content are provided “as is” and “as available.” To the fullest extent permitted by law, Company disclaims express and implied warranties, including merchantability, fitness for a particular purpose, title, noninfringement, uninterrupted availability, and results. Nothing in this Agreement excludes a warranty or remedy that applicable law does not permit the parties to exclude.

XIX. NO TRANSFER OR ASSIGNMENT

Student may not transfer enrollment, access, certification eligibility, or rights under this Agreement without Company’s prior written approval. If another person purchases the Program for Student, Student must personally agree to this Agreement before receiving access. Company may assign this Agreement in connection with a sale, reorganization, or transfer of the Program or Company’s business, provided the assignee assumes Company’s material obligations.

XX. SUSPENSION AND TERMINATION

Company may suspend or terminate Student’s participation, portal access, assessment eligibility, certification process, or practitioner-license rights for nonpayment; credential sharing; breach of confidentiality; unsafe, unlawful, dishonest, harassing, or materially disruptive conduct; academic misconduct; infringement or misuse of Company Materials; material misrepresentation of credentials; or another material breach of this Agreement.

When practicable and appropriate, Company may provide notice and an opportunity to correct a curable breach. Immediate action may be taken where Company reasonably believes safety, confidentiality, intellectual property, legal compliance, or Program integrity is at risk. Termination for Student’s breach does not entitle Student to a refund or extinguish valid outstanding tuition. Sections concerning payment obligations, confidentiality, intellectual property, disclaimers, limitations of liability, indemnification, dispute resolution, and other provisions that by their nature should survive will survive termination.

XXI. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Company will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, lost profits, lost business opportunities, loss of data, or claims arising from Student’s independent services, even if advised of the possibility of such damages. Student assumes responsibility for Student’s participation, professional judgment, and use or misuse of Program information.

To the fullest extent permitted by law, Company’s aggregate liability arising out of or relating to the Program or this Agreement will not exceed the total tuition actually paid by Student to Company for the Program. This limitation does not apply to liability that cannot legally be limited or excluded.

XXII. INDEMNIFICATION

To the fullest extent permitted by law, Student will defend, indemnify, and hold harmless Company and its owners, instructors, employees, contractors, agents, successors, and assigns from third-party claims, damages, judgments, penalties, costs, and reasonable attorneys’ fees arising from Student’s independent coaching services; Student’s unlawful, negligent, reckless, or willful conduct; Student’s breach of confidentiality, privacy, informed-consent, scope-of-practice, or intellectual-property obligations; Student’s misrepresentation of credentials; or Student’s material breach of this Agreement. Company will give Student reasonably prompt notice of a covered claim and reasonable cooperation, at Student’s expense. Student may not settle a claim in a manner that admits fault by or imposes obligations on Company without Company’s written consent.

XXIII. GOVERNING LAW AND DISPUTE RESOLUTION

This Agreement is governed by the laws of South Carolina, without regard to conflict-of-law principles, except to the extent federal law controls.

Before commencing formal proceedings, a party will provide written notice describing the dispute and requested resolution. The parties will attempt in good faith to resolve the dispute through direct discussion for at least thirty (30) days. Either party may then request confidential mediation in Charleston County, South Carolina, or remotely by mutual agreement.

Any controversy or claim arising out of or relating to this Agreement that is not resolved informally or through agreed mediation will be determined by binding arbitration administered by the American Arbitration Association under the rules applicable to the transaction, including the Consumer Arbitration Rules if those rules apply. The arbitration will be conducted by one arbitrator in Charleston County, South Carolina, or remotely when permitted. Judgment on the award may be entered in any court having jurisdiction. Either party may pursue an eligible individual claim in small-claims court, and either party may seek temporary injunctive relief in court to protect confidential information or intellectual property pending arbitration.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE PARTIES WAIVE TRIAL BY JURY AND AGREE THAT CLAIMS WILL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. If a claim is determined not to be subject to arbitration, exclusive venue will lie in the state or federal courts serving Charleston County, South Carolina, and each party consents to personal jurisdiction there.

Nothing in this Agreement prohibits truthful communications, good-faith reviews, lawful reports to governmental or professional authorities, consultation with legal counsel, or participation in legal proceedings.

XXIV. FORCE MAJEURE

Company is not liable for delay or failure caused by events beyond Company’s reasonable control, including fire, flood, hurricane, severe weather, pandemic, epidemic, acts of God, war, terrorism, civil disturbance, labor disruption, government action, utility or internet failure, platform outage, illness, incapacity, or death. Company may reschedule, extend, substitute instructors or technology, provide recordings, or otherwise reasonably modify delivery. If Company permanently cancels the undelivered portion and provides no substantially equivalent alternative, Company will provide the remedy, if any, required by applicable law.

XXV. MODIFICATION; WAIVER; SEVERABILITY

Any material amendment to this signed Agreement must be in writing and agreed to by both parties, except Company may make reasonable nonmaterial administrative, scheduling, technology, safety, legal-compliance, or curriculum-sequencing changes that do not materially reduce the Program’s core educational value. A waiver must be in writing and applies only to the specific instance stated. If a provision is held invalid or unenforceable, it will be enforced to the maximum lawful extent or severed, and the remaining provisions will remain effective.

XXVI. ENTIRE AGREEMENT; ELECTRONIC SIGNATURES; NOTICES

This Agreement, the written cohort schedule, any incorporated enrollment offer, and any separately signed consent form constitute the entire agreement regarding the Program and supersede prior or contemporaneous representations on the same subject. If marketing language conflicts with this Agreement, this Agreement controls, except that Company will honor a more favorable specific written promise expressly made to Student by an authorized representative.

Electronic signatures, checkboxes, and electronic records have the same effect as originals. Student agrees to receive Program notices electronically at the email address supplied during enrollment and will keep that address current. Notices to Company must be sent to chshypno@gmail.com unless Company designates another address in writing.

STUDENT ACKNOWLEDGMENTS

☐ I have read and understand this Agreement and have had the opportunity to ask questions before signing.

☐ I understand the total tuition and installment schedule I selected, the no-refund policy, and my continuing payment obligation.

☐ I understand that attendance and payment do not guarantee certification and that I must satisfy all requirements in Section IX.

☐ I understand that certification is private and nongovernmental and does not create or expand a professional license or legal scope of practice.

☐ I agree to confidentiality, recording requirements for educational delivery, and the intellectual-property restrictions in this Agreement.

☐ I understand the arbitration, jury-trial waiver, and individual-claims provisions in Section XXIII.Copy and paste the body of your waiver here.