Appointment Cancellation Policy
All appointments should be requested through the Luxilush.net website. All clients will be required to keep a valid debit/credit card on file.
Late: Please arrive on time for your appointment. If you are upto 10 minutes late you may be asked to reschedule or there may not be enough time to complete all services. If you arrive 15 minuites or more late without prior approval your appointment may be considered a "no-show". If there is no notification of cancellation, the appointment will be marked as a "no-show".
Cancellations: For appointments that are canceled less than 24 hours before the start of the appointment time and/or for appointments that result in a "no-show", 50% of the service(s) that were booked will be charged to the credit/debit card on file. The 50% will be of regular list prices.
Card on file: You (client/guardian) agree to keep a valid debit/credit card on file. By signing this form you (client/guardian) give permission for Luxi Lush/Kym Glover to charge the card on file the appropriate amount (50% of regular priced services booked) in the event the appointment/cancellation/no-show policy is violated.