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Booking Contract

Exeter Safari Company Terms & Conditions 2024

Visas & Passports

Visitors to Africa must have a passport that is valid for at least 6 months beyond the intended departure date, together with onward travel documents, proof of accommodation and sufficient funds for the duration of your stay. In addition, each country you may be visiting generally requires at least 2 consecutive/side by side blank pages on entry for both visas and stamps. Should your itinerary include more than one country, excluding the country of departure and return, please ensure that it has a sufficient number of blank visa pages (not endorsement pages) in the passport. Should there be insufficient blank pages in the passport then entry into a country could be denied. Any applicable visas, costs and/or relevant documentation are your own responsibility. Please ensure you have all necessary visas prior to departure from your home country (unless the Visas can be obtained on arrival). Exeter Safari Company and staff cannot be held liable should entry be denied.


Payment Policies

Deposit Requirements - Individual Programs

A 30% non-refundable deposit is required to confirm an independent travel program. No Services are confirmed prior to deposit being received.

Please Initial to Accept:

Deposit Requirements - Small Group Tours

Deposits of 30% of the total program cost, for group tours are accepted on a first-come, first-serve basis and are non-refundable and nontransferable. We will hold your reservation for one week after you book your tour without a deposit.

Please Initial to Accept:

Final Payment

Final payment is due 60 days prior to the commencement of travel. If final payment is not received 60 days prior to departure, your reservation may automatically be canceled. Some special programs may have different final payment policies.

Please sign to acknowledge our all of our payment policies.


December 26, 2024

 

Prices and Services

All taxes are included in program prices.

Payments

Payments must be made in Tampa, FL to Exeter Safari Company at least eight weeks prior to departure and are accepted by check, cash or credit card. We accept Visa, MasterCard, American Express, and Discover Card for credit card payment. Please note that payment for any services a traveler wishes to add once travel commences must be made in United States Dollars to the Exeter Safari Company local representative. We cannot accept personal checks or travelers checks overseas.

Hotels

The tour cost assumes double occupancy in all hotels. Single supplements will be calculated based on exact dates of travel. We reserve the right to substitute hotels of equal or superior quality. 

Transfers & Vehicles

Exeter Safari Company will supply its travelers with personal transportation to and from all train stations, airports and ports, as described in the tour description. Baggage assistance is included for one piece of luggage per person, but tour participants should be prepared to handle their own bags at certain times during the tour. We cannot guarantee air-conditioned vehicles at some locations. 

Scheduling

Please note that due to circumstances beyond the control of Exeter Safari Company, the tour may not be deliverable exactly as described BUT Exeter Safari Company will substitute scheduled or advertised lodges, hotels, and restaurants with alternatives of equal or greater value and quality. Exeter Safari Company will make every effort to guarantee this package as is, but conditions will sometimes mandate minor changes to the program. Reservations are nontransferable.

Cancellation Policies

All Exeter Safari Company Deposits are fully non-refundable.

Once any payment has been made, the following cancellation conditions apply:

Up to 60 days prior to departure:     30% deposit and any regional flight costs already paid are forfeited         Please Initial to Accept:


60 days or less prior to departure:    100% cancellation fee, any costs already paid are forfeited               Please Initial to Accept:

No Smoking

For the enjoyment of all passengers, smoking is not allowed on Exeter Safari Company vehicles or while the group is together on tour or at meals.

Insurance

Travel Insurance is always recommended for overseas travel. 

COVID-19 or other Health Related Issues and Problems: Important information

The health and safety of our travelers is our highest priority. However, Exeter Safari Company cannot make any guarantees or representations that guarantees our travelers safety. We will endeavor to take measures to ensure that we can operate safely and securely. However, the rules, regulations of carriers differ from company to company and country to country. Except for our Founder’s Tours, all our tours are custom designed and private, where travelers, to the extent possible, do not share with anyone outside their group. We cannot guarantee that anyone in your group is safe. We are also regularly reviewing every preferred accommodation partner and carriers and only offering carriers and properties who represent that they are instituting safety policies including new hygiene and sanitation protocols and the like. Some countries have no policies in effect and others have very strict policies. We will do our best to keep you informed. In some cases, our travelers may have to make personal decisions. In other cases, we may have no control. 


However, while every effort is made by Exeter Safari Company to provide guidance and advice for travel booked it is solely the responsibility of the traveler to understand the following before travel at this time or in the future and over which we have no control:

  • Conditions of entry and possible quarantine at the destination(s) and interim destinations. and any possible quarantine requirements on return home.
  • Any requirement to provide proof of a recent negative Covid - 19 test or antibody test results on arrival. Failure to provide this may result in enforced quarantine on arrival or even denial of entry. Should you be denied entry into your destination you will be liable for any cancellation charges and any related additional costs to your vacation.
  • Any restrictions to your insurance.
  • Should you fall ill during your travels Exeter Safari Company cannot provide medical advice or treatment recommendations.
  • You are advised to obtain the best level of travel insurance you deem appropriate for you and your group. Be sure to read the fine print. There are a lot of choices. We cannot advise which is best or worst. We can advise what our travelers tell us they have obtained or preferred.

In addition: 

In the event that (i) you are unable to travel due to you or your travel companion condition or status due to carrier or governmental restrictions or if you or being ordered to self-quarantine, (ii) transportation to or at your destination is prohibited due health or safety restrictions. (iii) for any sudden changes to possible border restrictions implemented within the destinations of choice while traveling, we will endeavor to obtain refunds on your behalf, however, third party services and/or accommodations booked by Exeter Safari Company on your behalf such as hotels, transportation and tour packages may have cancellation, refund or rescheduling policies beyond those of Exeter Safari Company's control. Exeter Safari Company will attempt to negotiate with these vendors to try to obtain a generally acceptable outcome. However, you agree to pay any cancellation or change fees that you incur, and agree to indemnify, defend, and hold harmless Exeter from any such fees.  

Please Initial to Accept:

Force Majeure

Exeter Safari Company is not responsible for the failure to perform any of its obligations during any period in which such performance is prevented or delayed due to Force Majeure or actual threatened terrorist events. “Force Majeure” refers to any event beyond Exeter Safari Company's reasonable control including, but not limited to, weather, fire, flood, mudslides, earthquakes, war, labor disputes, strikes, epidemics, pandemics, disease, virus, illness, or any other nature or man made event, including any order of any local, provincial or federal government authority, interruption of power services, terrorism or any other causes beyond the control of Exeter Safari Company. This includes changes to, termination of, delays, or advance travel requirements which occur before or after your trip has begun. Exeter Safari Company is not responsible for any refunds unless the same are obtained from a supplier or carrier.  

Exeter Safari Company's Responsibility

Exeter Safari Company reserves the right, but is not obligated, to not accept or retain as a tour passenger any member whose condition or physical needs or conduct impede the operation of the tour or affect the rights, welfare, or enjoyment of the tour’s other participants. A refund of the unused portion of the tours is the limit of Exeter Safari Company's liability if such a person is asked to leave the tour.  Exeter Safari Company acts only on behalf of hotels, restaurants, train lines, boat lines, its owners, operators or contractors (all herein called contractors) providing services in connection with Exeter Safari Company's tours. In the absence of negligence on Exeter Safari Company's part, Exeter Safari Company is not responsible for personal injury or property damage or loss arising out of the act or negligence of any direct air carrier, hotel or other person rendering any of the services or accommodations offered herein. The traveler agrees to the foregoing, and also agrees that Exeter Safari Company will not be or become liable or responsible for any loss, default, or injury of any person, company, or other legal entity engaged to supply the same. Exeter Safari Company accepts no responsibility for losses or expenses due to delays or changes in air or other services, sickness, weather, strikes, hotel overbooking, social and labor unrest, terrorist activities, war, quarantine, or any other causes, actions or omissions, or conditions over which it has no control. 

Assumption of Risk

I acknowledge that I have voluntarily applied for the trip/tour. I understand that I may travel to remote countries and areas that are inherently risky and may take part in activities associated with foreign travel. I am prepared to assume the risks associated with this trip/tour including forces of nature; terrorism; civil unrest; war; accidents; and transportation including land vehicles, boats, and aircraft that are not operated or maintained to standards found in North America. I also assume risks associated with altitude, illness, disease, physical exertion, and alcohol consumption, knowing that access to evacuation and/or suitable medical supplies and support may not be available. By signing this document, I agree to take full responsibility for my own actions, safety and welfare, except for unanticipated events including injury, illness, emotional trauma, or death. I also understand that I may be a member of a group and will conduct myself in a way that will not endanger the group or myself. I understand that if I fraudulently represent myself as fit for this trip, I may be removed prior to or during the trip at my own expense.

Additional Terms

Venue for all claims or disputes shall be exclusively in Hillsborough County, Florida, whose Courts, using Florida Law, shall have exclusive jurisdiction. Damage claims against Exeter Safari Company shall be limited to the value of the particular item in dispute and not for any incidental, consequential, or special damages. Exeter Safari Company assumes responsibility for representations it makes, but not for those made by others and including, but not limited to, any employee of Exeter Safari Company or independent travel agent. Payment for reservations on any Exeter Safari Company tour shall constitute consent to all the provisions in the General Information and Conditions published herein and is binding on all tour and travel participants.  

All tour prices include the cost of planning and operations and are based on the tariffs, fuel costs and exchange rates in effect January, 2024, and are subject to change without notice at any time prior to payment in full of tour services.

Exeter Safari Company, LLC. is licensed, registered and bonded in the State of Florida for the sale of travel products and services. 

I HAVE READ THE TERMS AND CONDITIONS ABOVE AND UNDERSTAND AND AGREE WITH THEM COMPLETELY. 


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Parent(s) or court-appointed legal guardian(s) must sign for any participating minor (those under 18 years of age) and agree that they and the minor are subject to all the terms of this document, as set forth above.


By signing below the Parent or Court-Appointed Legal Guardian agrees that they are also subject to all the terms of this document, as set forth above.
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By checking here, you are consenting to the use of your electronic signature in lieu of an original signature on paper. You have the right to request that you sign a paper copy instead. By checking here, you are waiving that right. After consent, you may, upon written request to us, obtain a paper copy of an electronic record. No fee will be charged for such copy and no special hardware or software is required to view it. Your agreement to use an electronic signature with us for any documents will continue until such time as you notify us in writing that you no longer wish to use an electronic signature. There is no penalty for withdrawing your consent. You should always make sure that we have a current email address in order to contact you regarding any changes, if necessary.


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