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Customer Vehicle Check In Agreement



PRINT, DESIGN AND PRODUCTION TERMS AND CONDITIONS

(50% Deposit is non refundable if customer decides to cancel for any reason) Customer is responsible in providing company logo in high quality and the correct information. AN ADDITIONAL $90 AN HOUR FOR LOGO REDO. When Design is included with price (includes 4 hours of design up to 2- mockups), after 4 hours of design it will cost $90 per additional hour. There will be an additional charge for any graphics purchased. Excessive artwork changes and corrections will be charged at shop hourly rate of $90.00 an hour. Mock-up template approved is rendition is an artistic representation of what your graphics will look like. Wraptor Print retains the rights to the art work unless otherwise stated. Wraptor Print reserves the right to slightly modify certain measurements and/or areas to accommodate production and installation. As this color rendition is generated by computer, the colors may vary slightly from actual decal material. Reprints will result in an extra charge.Final color may print slightly different than the computer screen proof and print proof. Sample Template is only a mock-up, because Templates may sometimes be smaller or larger than actual vehicle and our wrap installer will place the printed wrap slightly different than the template to fit your vehicle due to vehicles curvature and size. When Color Matching, there is no guarantee we can print the exact color and customer is responsible for asking Wraptor Print to Print Color Samples on vinyl material before production to ensure they are getting the color they want printed. Reprints and multiple prints may also be slightly different shade from last print due to humidity & temperature, there are no refunds, reprints or redo's, this is out of our control. Once artwork is approved, there is absolutely no changes to artwork because it's already in production. If there are any changes after or during production customer will have to pay extra for corrections and new prints.



I have inspected and I accept the design for installation.



3rd Party installations TERMS AND CONDITIONS

Wraptor Print is only responsible for the installation. Wrap vinyl must be 3m, Avery or good quality air release wrap vinyl. We are not liable for 3rd Party vinyl material, the print or missing print material. We are not liable for the paint condition of the vehicle when installing. All vinyl material needs to be applied to “like new” vehicle finish for the best results. Any rust, bubbling, scratches, dents or other damage will be visible through the film, and such surface imperfections may damage the film or cause the film to fail prematurely. Any recently applied finish must be fully cured for a minimum of 30 days prior to film being applied.

Installers use a heat gun to stretch and reposition the vinyl and a squeegee to eliminate imperfections. It's important to note that installers rely on sharp razors to manipulate the vinyl and remove excess material around door handles and crevices. Even with the expert installers, there's some potential for minor nicks and scratches to the surface. Wraptor Print will not be held liable.



I acknowledge that due to vinyl having UV protection plot cut graphics can cause a differences in paint color.


I acknowledge that Wraptor Print will not be held responsible for damage to vehicle due to leaving the wrap on longer than recommended by the manufacture removal time.


I acknowledge that repainted vehicles, and paint on older vehicles may be damaged when removing or applying wrap materials.


I acknowledge that Wraptor Print will not be held responsible for damage to the wrap which has not been taken care of in accordance to Wraptor Print cleaning recommendations. Lack of care is apparent in the case of vinyl wrap cracking, peeling or fading. proper care and cleaning will prevent this from happening. please see 3M & Avery Wrap Care Guides.




INSTALLATION TERMS AND CONDITIONS.

Vinyl material is a pliable plastic material that we make every effort to make it look as seamless as possible, however, there may be curves, bumps, rivets, moldings and deep-channeled curves that the vinyl will not be able to conform to. In some cases relief cuts need to be made or patches need to be installed to cover certain areas. Stretching will result in some shrinkage as it attempts to return to its original form/dimensions. As it shrinks, some minor tenting and lifting does occur and will be addressed if necessary in the 60 day period. All vinyl material needs to be applied to “like new” vehicle finish for the best results. There must be an excellent bod of the paint and its finish to the vehicle substrate. Any rust, bubbling, caulking, scratches, dents or other damage will be visible through the film, and such surface imperfections may damage the film or cause the film to fail prematurely. Areas repaired with body filer must be sanded, epoxy primed and finished with OEM (Original Equipment Manufacture) paint or clear coat. Also, any areas with Caulking need to be re-caulked over the installed vinyl. Any recently applied finish must be fully cured for a minimum of 30 days prior to film being applied.



WARRANTY AND MATERIALS

All materials are installed per the customer or authorized representative's request. We are not the manufacture of the product and all warranties are ordered through the manufacture of the product the customer specifically ordered. For warranty information you must visit the manufacture website or brochure for specific information regarding the product(s) you ordered. Wraptor Print is the installer of the product, not the manufacture. However, if there is something wrong with the product our manufactures do stand behind their products as do we, so please do not hesitate to contact us. Damage done to the vinyl material by the customer or any third party is not a warranty issue and will not be covered as such. Although vinyl manufactures guarantee the material to last from 5 to 10 years, the actual life span of a vehicle wrap will be considerably less more or less 3-5 years. No warranties on Chrome, Plastic, Caulking and Non Factory Finished paint.



AFTER CARE

We recommend HAND WASHING ONLY for the first week and thereafter if possible. Keep the car out of direct sunlight for the first 2-3 days after installation. Do not pressure wash the car. Do not wash the car in machine carwashes. If using high-pressure sprayers after 30 days stay at least 3-4 feet away from the vinyl material at all times. We recommend when cleaning to use only vinyl material safe products like soap and water, avoid any harsh chemicals of any kind that can deteriorate the vinyl material. Avoid using abrasive washing clothes as well as drying towels. NEVER WAX or CLAY BAR, It will cause the vinyl material to turn yellow and crack. UPKEEP: It will take approximately 30 days for the wrap to cure. Graphic installation warranty covers minor lifts, and is good for 60 Days starting when wrapped vehicle is taken from our shop. It is up to the customer to maintain it.


VEHICLE STORAGE FEES

Vehicles left beyond the authorized pickup day ( definition of authorized pickup day: is the date vehicle is ready to be picked up and the client has been notified) will be charged $45.00 per day, per space occupied, until the vehicle or vehicles have been picked up and paid for. CHANGES/CORRECTIONS/ERRORS: It is up to the customer to provided all the correct information. If artwork was provided by the customer, Wraptor Print is not responsible for any errors or quality of images or artwork. Once artwork is approved by customer any changes done before and after production will have an extra cost depending on the size of the reprint and time of design making the changes. We reserve the right to correct inaccuracies, prices, omissions, descriptions, and errors relating to products, productions, availability and update information at anytime without prior notice.



REMOVAL TERMS AND CONDITIONS

Your vehicle's vinyl material should last you 3-5 years, depending on how well you maintain it. When it's time to remove it, our pro installers can cleanly remove a wrap. Price of removal is $90 an hour. When estimate price is given, its just an estimate based on how many hours we think its will take to remove but is not the exact price. We will add a charge if vehicle removal takes longer than estimated, hours charged for removal may vary depending on how long the wrap was on and the weather it was exposed to. Wraptor Print is not responsible for the condition of the paint and body when removing old vinyl. Additional Information: You cannot roll down windows that have view thru or graphics. We recommend replacing Horizontal surfaces (Hoods, Bumpers, Trunks) every 1-2 years. Please remove all personal items before delivering your vehicle. Wraptor Print is NOT RESPONSIBLE FOR ANY PROPERTY LOSS. There is 60 days warranty on lifts and bubbles.



GENERAL TERMS AND CONDITIONS, TERMS OF PAYMENT, LEGAL FEES, AND DISPUTES: The customer agrees to make full payment prior to the release of the vehicle. The vehicle or products will not be released until full payment has been processed accordingly. We will not start your project or lock an installation date until a deposit is made, your deposit is your confirmation to the installation dates agreed. We do not lock in installation dates if deposit is not made, therefor your agreed date can change at any time until deposit is made. Any invoice that is not paid at the time of delivery is considered past due and the customer is responsible for all collection fees including but not limited to attorney fees and court costs for unpaid balances at the interest rate of 18%. This is not an expectation contract and we are not responsible for buyers’ remorse. By accepting the vehicle you are accepting the job as complete and that the performance is satisfactory. You are responsible for inspecting the product and or vehicle upon receipt. Customer shall identify to Wraptor Print in writing any dispute concerning an invoice within ten days of the date of the invoice. If disputes are not identified in writing within the ten-day time frame the customer has accepted the job and the invoice. Customer must contact Wraptor Print of any and all work in dispute, accompanied by written explanation. After investigation, if an error is found on our behalf we will make appropriate corrections. PAYMENT TERMS: We can not start your project, do any mock-ups or confirm install dates until payment is made. Customer or assigned agent completing the Customer Information sheet agrees that they are the responsible party for payment of services requested. Customer or assigned agent agrees to make full payment prior to vehicle release and agree to be responsible for all collection fees including attorney fees and court costs for any unpaid balances at the interest rate of 18% . Any materials for the customer’s job is required to be paid for 100% prior to the order before the work will be performed. The material that is ordered is non-refundable and there is a 25% restocking fee on top of the already purchased cost if you do not proceed forward with the installation. A fee of $75.00 will be charged for any returned checks, in addition to the amount due. If paid by check we will not start or schedule your job until check has cleared. Any request changes to the description of services stated above need to be in writing and any additional charges incurred will be charged accordingly. Customer will pay the remaining balance including any additional cost or fees upon completion of the job prior to release of the vehicle. You have 24hour to cancel and change the installation appointment date, If you miss your install appointment date there will be an additional $100 CHARGE. RETURNS: 50% deposit is non-refundable. Vinyl material is a non-returnable item once the material is installed per the customer’s personal request. All graphic art work and any ordered vinyl material for any projects is paid for by the customer 100% prior to ordering the product. If the job is canceled or the customer does not want the product for any reason, 50% deposit is non-refundable and the customer will be charged an additional 25% restocking fee if it's a specialty vinyl. Once vinyl is installed all sales are final and there is no refunds. If an issue arises the customer must submit their complaint in writing and give Wraptor Print the opportunity to see the issue and try and resolve the issue prior to pressuring any legal actions. Since all wrap installations are customized to the customers specifications Wraptor Print must be given the opportunity to address any issues, including removal and re-installation time (if deemed necessary by Wraptor Print), before the client issues a credit card charge backs or check cancellations. SINCE IT IS CUSTOM INSTALLED TO THE CUSTOMERS SPECIFICATIONS ONCE THE VINYL IS INSTALLED ALL CONTRACTS ARE FINAL AND NO MONETARY REFUNDS WILL BE ISSUED. CONTENT: We reserve the right to refuse any customer any reason. WE ARE NOT RESPONSIBLE FOR THE CONDITION ON THE VEHICLE’s PAINT SURFACE PRIOR TO THE VINYL BEING INSTALLED. IF INSTALLED ON TRAILERS WITH CAULKING, RE-CAULKING WILL BE NEEDED SINCE VINYL WILL NOT STICK TO CAULKING. VEHICLE WALK-THRU: Wash vehicle using just using ONLY water and soap before dropping off. Even though we prep and clean the vehicle for install wax and other chemicals will prevent the vinyl to stick to surface. Do not Wax or CLAY BAR any wax or chemicals left on vehicle by waxing and or clay bar will result in bubbles and vinyl will not cure properly. Wraptor Print will not be held liable for vinyl that will not stick and cure properly due to wax or other chemicals used before install. There will be an additional charge of $80 if we have to wash your vehicle. There will be an extra Charge of $60.00 per Hour for removing Vehicle Emblems, Mirrors, Door Handles and/or existing vinyl. Wraptor Print is not liable for any damage if asked to remove any parts from vehicle.


Today's Date: March 13, 2025




















First Customer Name

First Name*

Last Name*

Phone*
First Customer Age Acknowledgment*
First Customer Date of Birth*
I certify that I am 21 years of age or older
First Customer Vehicle Information

Vehicle Year Make and Model
OEM Paint*
No
Yes
Previous damage*
No
Yes
Car Washed*
No
Yes

Dropped off by:
Location:
Plano

Notes:
First Customer Signature*
Second Customer Name

First Name*

Last Name*
Second Customer Date of Birth*
Second Customer Vehicle Information

Vehicle Year Make and Model
OEM Paint*
No
Yes
Previous damage*
No
Yes
Car Washed*
No
Yes

Dropped off by:
Location:
Plano

Notes:
Third Customer Name

First Name*

Last Name*
Third Customer Date of Birth*
Third Customer Vehicle Information

Vehicle Year Make and Model
OEM Paint*
No
Yes
Previous damage*
No
Yes
Car Washed*
No
Yes

Dropped off by:
Location:
Plano

Notes:
Fourth Customer Name

First Name*

Last Name*
Fourth Customer Date of Birth*
Fourth Customer Vehicle Information

Vehicle Year Make and Model
OEM Paint*
No
Yes
Previous damage*
No
Yes
Car Washed*
No
Yes

Dropped off by:
Location:
Plano

Notes:
Fifth Customer Name

First Name*

Last Name*
Fifth Customer Date of Birth*
Fifth Customer Vehicle Information

Vehicle Year Make and Model
OEM Paint*
No
Yes
Previous damage*
No
Yes
Car Washed*
No
Yes

Dropped off by:
Location:
Plano

Notes:
Sixth Customer Name

First Name*

Last Name*
Sixth Customer Date of Birth*
Sixth Customer Vehicle Information

Vehicle Year Make and Model
OEM Paint*
No
Yes
Previous damage*
No
Yes
Car Washed*
No
Yes

Dropped off by:
Location:
Plano

Notes:
Seventh Customer Name

First Name*

Last Name*
Seventh Customer Date of Birth*
Seventh Customer Vehicle Information

Vehicle Year Make and Model
OEM Paint*
No
Yes
Previous damage*
No
Yes
Car Washed*
No
Yes

Dropped off by:
Location:
Plano

Notes:
Eighth Customer Name

First Name*

Last Name*
Eighth Customer Date of Birth*
Eighth Customer Vehicle Information

Vehicle Year Make and Model
OEM Paint*
No
Yes
Previous damage*
No
Yes
Car Washed*
No
Yes

Dropped off by:
Location:
Plano

Notes:
Ninth Customer Name

First Name*

Last Name*
Ninth Customer Date of Birth*
Ninth Customer Vehicle Information

Vehicle Year Make and Model
OEM Paint*
No
Yes
Previous damage*
No
Yes
Car Washed*
No
Yes

Dropped off by:
Location:
Plano

Notes:
Tenth Customer Name

First Name*

Last Name*
Tenth Customer Date of Birth*
Tenth Customer Vehicle Information

Vehicle Year Make and Model
OEM Paint*
No
Yes
Previous damage*
No
Yes
Car Washed*
No
Yes

Dropped off by:
Location:
Plano

Notes:
Parent or Guardian's Email Address

Email*

Confirm Email*
Parent(s) or court-appointed legal guardian(s) must sign for any participating minor (those under 18 years of age) and agree that they and the minor are subject to all the terms of this document, as set forth above.


By signing below the parent or court-appointed legal guardian agrees that they are also subject to all the terms of this document, as set forth above.
Parent or Guardian's Name

First Name*

Last Name*

Phone*
Parent or Guardian's Age Acknowledgment*
Parent or Guardian's Date of Birth*
I certify that I am 21 years of age or older
Parent or Guardian's Vehicle Information

Vehicle Year Make and Model
OEM Paint*
No
Yes
Previous damage*
No
Yes
Car Washed*
No
Yes

Dropped off by:
Location:
Plano

Notes:
Parent or Guardian's Signature*
Electronic Signature Consent*
 By checking here, you are consenting to the use of your electronic signature in lieu of an original signature on paper. You have the right to request that you sign a paper copy instead. By checking here, you are waiving that right. After consent, you may, upon written request to us, obtain a paper copy of an electronic record. No fee will be charged for such copy and no special hardware or software is required to view it. Your agreement to use an electronic signature with us for any documents will continue until such time as you notify us in writing that you no longer wish to use an electronic signature. There is no penalty for withdrawing your consent. You should always make sure that we have a current email address in order to contact you regarding any changes, if necessary.


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