VITAL Climbing Gym is your gym. We trust you to take care of it! The Crew will now show you around. The duration and billing of my membership has been explained to me. I have also been reminded to cancel at least 1 day before its renewal date to avoid the following month's auto-billing. I Agree I have received a demonstration of how to scan in, place my card on the board, leave, and recover a forgotten card. I Agree I have practiced entering the door code. I Agree I have been shown the procedure for bringing Guests after hours including digital waivers, backup paper wiavers, wrist bands, and payment methods. I Agree I have been shown how to control the music and turn it off when I leave. I have also been shown how to use roller door. I Agree I have been shown how to select and pay for rental shoes for myself and my guests during public and member hours. I Agree I have been shown around the cafe, and understand how to buy things during public and member hours. I Agree I have seen the fitness area and understand that for safety reasons, it's only available for adults. I Agree I have been shown where the First Aid kit is located. I Agree I have been shown how to turn on and off the lights. I Agree Please carefully read the following and checkmark each section indicating that you have read and understand it. We are open 24 hours, and want to keep it that way. First, some Definitions: Public Hours: VITAL Crew are staffing the gym and we are open to the public. Member Hours: VITAL is only open to members. There may or may not be VITAL Crew present during Member Hours. These hours are posted inside VITAL Climbing Gym and online. Home Gym: Your Membership will allow you to climb at any VITAL Climbing Gym, however, your Membership must be purchased at your 'Home Gym.' Your Home Gym is defined as the location you visit most frequently. Guest: A non-member at VITAL Climbing Gym during Member Hours who is accompanied and supervised by a member. Members are wholly responsible for their Guests and must ensure that their Guests follow all of our rules. I Agree Coming and Going during Member Hours: The door code is secret. Do not share it with anyone, ever. First, scan your ID at the Computer. If the screen flashes red, there is a problem with your account. Let us know in person or by sending us an email. Second, put your card up on the chalkboard. Remember to take your card with you when you leave. You dont need to scan out! Be sure to turn off all the lights and music if youre the last one in the gym. It is your gym, so please respect it and don't leave a mess. Don't leave the door open or allow non-members in during Member Hours. You may open the roller door, however, be sure that you close it when you leave. I Agree Bringing Guests During Member Hours: Have all your Guests sign a waiver and safety orientation checklist even if they are not climbing. Ensure they wear a wristband. Everyone must pay for their Day Pass, even if they are just hanging out. You may bring up to 4 Guests at a time during Member Hours. All Guests must pay for a Day Pass. Please be sure that they bring money for both the Day Pass and Shoe Rentals. You must be present at VITAL Climbing Gym with your Guests at all times. You are completely responsible for their behavior. I agree to indemnify VITAL Climbing Gym from any claims arising from my Guest's participation in any VITAL Climbing Gym activities, per the Climbing Orientation and Visitor Agreement. I Agree Safety and Injuries You are responsible for your own safety. You may use the telephone located at the check-in counter in case of an emergency. We strongly recommend that you do not climb alone so that if you are injured, someone will be there to help you. No smoking, drugs, or alcohol are allowed at VITAL Climbing Gym - ever! You may not be at VITAL Climbing Gym while intoxicated. If you come to VITAL Climbing Gym under the influence, we will immediately revoke your membership. I Agree Looking out for the Gym during Member Hours If you see anyone breaking any of the rules, speak up and let them know. As a member, you have the authority to do so. Report any incidents to us via email, phone, or online. Call the police if a situation gets out of hand. Do not escalate a confrontational situation. I Agree Other Important Rules Guests and Members under the age of 18 must be accompanied by a Parent at all times. VITAL Climbing Gym reserves the right to add, delete, amend, or modify this agreement at any time and at its own discretion as it deems appropriate, without obtaining the consent of any Member. From time to time we will close VITAL Climbing Gym for a few days to make improvements or to set routes for a competition. Outside Business Operations - Neither members nor guests will solicit or conduct independent business operations at VITAL. Unauthorized activities include, but are not limited to, selling goods, promoting off-site classes, offering personal training services, or conducting classes that are not sanctioned in writing by the gym’s General Manager.
We may revoke your membership at any time if we think you have violated any of our rules. You are signing up for a monthly membership that will automatically charge your card every month until you cancel. If your payment card expires, this does not mean your membership has been cancelled - our system will automatically continue to try and bill you. Once you update your payment information these payments will process. You are responsible for these payments. You must cancel your membership to avoid being charged. If you are signing up for an annual membership, you understand all payments are final. Your annual membership cannot be frozen, refunded, or transferred. You must cancel your membership at least one day before its renewal date to avoid the subsequent month’s auto-billing. It is the member's responsibility to ensure the membership is canceled, and failure to cancel less than 24 hours before the billing cycle will result in a non-refundable charge for the subsequent month. Cancellations can be done by following the cancellation instructions on our VITAL website, in person at any VITAL location,over the phone, or by emailing VITAL staff. Cancellation cannot be done by voicemail. I Agree Building the Community VITAL Climbing Gym is a special place. Help keep it that way by welcoming and encouraging new climbers. We don't want anyone to miss out on this amazing sport because they feel intimidated. I Agree I HAVE CAREFULLY READ THIS AGREEMENT AND FULLY UNDERSTAND ITS CONTENTS AND IMPLICATIONS. If the Member is a minor, at least one parent or legally appointed guardian must sign, as evidence of their agreement to this Member Agreement, for themselves and, to the maximum extent allowed by law, on behalf of the minor Member. |