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Sender City Event Host Agreement

Waiver Requirement

Sender One requires completed facility waivers for ANYONE and EVERYONE entering the facility, regardless of whether they are climbing or not. This includes but is not limited to any climbers, parents, grandparents, and children. 

To expedite the check in process, we encourage you to have all your event guests complete Sender One’s facility waiver prior to arrival. During the check-in process, we will confirm that each guest present has a completed waiver on file. Your booking confirmation will have a link to the facility waiver and a link to manage your guest list. You will be able to see which of your guests have submitted waivers. 

As the primary host, you are responsible for communicating all information laid out in this document to all other hosts and guests.

I Agree

 

Sender City Event Policies

  • I understand that my party will be adhering to the following structure:First 30 minutes: Check-in and gearing up.
  • 1 hour - Orientation, Climbing in Sender City
  • 1 hour - Party Room
  • I understand that at least 1 adult for every 2 kids is required to supervise and clip children in and out of climbs.
  • ​I understand that all climbers and supervising adults must watch the orientation video regardless of prior experience.
  • I understand that participants must weigh at least 35 pounds and maximum of 300 pounds to climb.

​

I Agree

 

General Event Policies

  • I understand the participant minimums and maximums for the event that I have booked.​
  • I understand how my event will be structured. My guests and I will adhere to the reserved time slot for my event; my event begins and ends within the time frame reserved.
  • My guests -- participants as well as spectators -- and I must follow staff instructions and respect all other patrons using the facility. Sender One enforces a “Code of Conduct” that covers appropriate attire, use of language, and injury prevention. Sender One will remove any disorderly guests from the premises and will not issue a refund for those guests. The well-being of all Sender One patrons is our greatest priority.

I Agree

 

Party Room Policies

  • I understand that the party room will be available starting 45 minutes from the beginning of the party. For example, a party beginning at 12p will not have access to the party room until 12:45p. 
  • ​I understand that confetti, glitter, and helium balloons are not permitted. Any balloons must be grouped (no loose balloons) and be removed by the host at the end of the event.
  • I understand that decorations must be not be excessive and be ready to present. Banners can only be hung using painters tape or from the pre-set wall hooks.  
  • I understand that food warming apparatuses are not permitted and all food must be ready to serve.
  • I understand that alcoholic beverages are not allowed in the building and will be disposed of without reimbursement.
  • I understand that there will be a $100 non-refundable cleaning charge if the room is left excessively dirty after your party is over or if any disallowed item or items are used during your party

I Agree

 

Clothing and Footwear Policies

  •  Closed toed shoes must be worn to participate in climbing and socks must be worn to ride the slide. I understand that guests not bringing appropriate footwear may not be able to participate in these activities. 
  •  High-heels must not be worn by any persons in the climbing area. I understand that I am financially responsible for the cost to repair any damage caused by heels puncturing the padded flooring during my event--whether by myself or any of my guests. 
  •  Dresses, skirts, shorts, or pants with excessive pockets may hinder the fitting of harnesses. Bows, headbands, or other hair accessories may hinder the fitting of helmets. I understand Sender One will not allow anyone to climb who is unable to wear a properly fitted helmet and harness. ​

I Agree

 

Payment and Refund Policies

  • Sender One will confirm the details of my event within 1 weeks of the event date. 

I Agree

  • I understand that the deposit placed at the time of reservation to hold the party time-slot is NON-REFUNDABLE. Cancellations must be made greater than 2 days before the party date to be eligible for rescheduling or in-store credit which can be used towards any Sender One LLC offering. For cancellations made within 2 days from the party date, NO REFUNDS and NO CREDIT will be granted.

I Agree

  • I will pay the remaining, outstanding balance owed for my event before the end of my event. Please don’t leave without checking out at the front desk. We do not keep your card on file. For payment, I agree to use debit card, or major credit card (Visa, MasterCard, Discover, and American Express only). Sender One does not accept cash, personal checks, business checks, or money orders.

I Agree

  • I understand that I am responsible to pay for the confirmed number of climbers. I will pay an excess climber fee for every climber that puts me above my confirmed number.

I Agree

 

This is not an exhaustive list of all the applicable terms and conditions of having my event at Sender One. You can find a comprehensive list of the additional terms and conditions in your Booking Confirmation. 

 

For any event exceptions that go beyond the stipulations of this document, I must receive written approval from a Groups & Parties Manager. 

 

By signing below, I confirm that I have read all of the above information and the information in my Booking Confirmation regarding the rules and policies associated with hosting an event at Sender One and I FULLY agree to all the terms, policies, and conditions indicated. I understand that failure to adhere to the rules of the facility, such as the Code of Conduct, will result in the cancellation of my party and the forfeiture of my event deposit.

February 3, 2026

 


Party Location
Location*
First Party Host Name
First Name*
Middle Name
Last Name*
Phone*
First Party Host Date of Birth*
Date of Birth
First Party Host Signature*
Second Party Host Name
First Name*
Middle Name
Last Name*
Party Host Date of Birth*
Date of Birth
Third Party Host Name
First Name*
Middle Name
Last Name*
Party Host Date of Birth*
Date of Birth
Fourth Party Host Name
First Name*
Middle Name
Last Name*
Party Host Date of Birth*
Date of Birth
Fifth Party Host Name
First Name*
Middle Name
Last Name*
Party Host Date of Birth*
Date of Birth
Sixth Party Host Name
First Name*
Middle Name
Last Name*
Party Host Date of Birth*
Date of Birth
Seventh Party Host Name
First Name*
Middle Name
Last Name*
Party Host Date of Birth*
Date of Birth
Eighth Party Host Name
First Name*
Middle Name
Last Name*
Party Host Date of Birth*
Date of Birth
Ninth Party Host Name
First Name*
Middle Name
Last Name*
Party Host Date of Birth*
Date of Birth
Tenth Party Host Name
First Name*
Middle Name
Last Name*
Party Host Date of Birth*
Date of Birth
Parent or Guardian's Email Address
Email
Your signed waiver will be sent to the email address provided here and is available for download for three days via URL attachment.
Parent(s) or court-appointed legal guardian(s) must sign for any participating minor (those under 18 years of age) and agree that they and the minor are subject to all the terms of this document, as set forth above.


By signing below the parent or court-appointed legal guardian agrees that they are also subject to all the terms of this document, as set forth above.
Parent or Guardian's Name
First Name*
Middle Name
Last Name*
Phone*
Parent or Guardian's Date of Birth*
Date of Birth
Parent or Guardian's Signature*
Electronic Signature Consent*
 By checking here, you are consenting to the use of your electronic signature in lieu of an original signature on paper. You have the right to request that you sign a paper copy instead. By checking here, you are waiving that right. After consent, you may, upon written request to us, obtain a paper copy of an electronic record. No fee will be charged for such copy and no special hardware or software is required to view it. Your agreement to use an electronic signature with us for any documents will continue until such time as you notify us in writing that you no longer wish to use an electronic signature. There is no penalty for withdrawing your consent. You should always make sure that we have a current email address in order to contact you regarding any changes, if necessary.


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