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"ALWAYS BE SURE"

RockPilot Rigging

Acknowledgment of Risk & Release of Liability

(To be completed once per year by each client; applies to all services performed within that year without needing repeated signatures)

I, the undersigned, acknowledge that I have read, understood, and agree to the following terms regarding services provided by RockPilot Rigging. I represent that all information I have provided about my equipment and flight experience is truthful and complete.

In this agreement, the terms "I" or "me" refer to the client—the person signing this waiver and agreeing to the terms herein. 

Scope of Services

RockPilot Rigging provides inspection, maintenance, repair, and modification services for paragliding wings, harnesses, reserve parachutes, and related equipment.

Right to Refuse Service

RockPilot Rigging reserves the right to refuse service, in whole or in part, at its sole discretion for reasons including safety concerns, improper equipment condition, incomplete or inaccurate information, equipment abuse or misuse, client conduct, or any other reason deemed appropriate. Acceptance of equipment for evaluation does not obligate RockPilot Rigging to perform service.

Assumption of Risk

I understand and accept that use of paragliding equipment involves inherent risks, including serious injury or death, which cannot be entirely eliminated even after professional service, inspection, or repair.

Qualifications and Limitations

RockPilot Rigging employs master technicians certified by APPI, with additional training from USPA and CSPA Elite Master Rigger Examiners, and collaborates with professional trimmers and riggers worldwide. Despite this expertise, RockPilot Rigging does not guarantee continued airworthiness or safety of equipment, which may be compromised by wear, aging, misuse, or environmental factors beyond RockPilot’s control.

Client Responsibilities

• Client will perform a thorough pre-flight inspection of all equipment before each use.

• Client understands that any modifications, repairs, or installations performed by yourself or a third party after service by RockPilot Rigging void any implied assurances.

• Client will follow all manufacturer guidelines, safety bulletins, and recommended maintenance schedules.

Limitations of Service

I acknowledge that not all damage or defects are visible during inspections, full wing inspections must be explicitly requested to detect certain issues, and RockPilot Rigging is not liable for problems outside the agreed scope of service.

Rush Service

Rush Service is expedited work accepted at RockPilot Rigging’s discretion, subject to operational limitations, and charged at double (2x) the standard rate. Rush Service shall never compromise safety or professional standards.

Activities Not Covered

I acknowledge that services such as:

-self-installation of parts purchased from RockPilot Rigging

-reserve parachute packing without professional training, and

-unauthorized modifications

are undertaken entirely at my own risk.

Equipment Pickup & Transport

I accept sole responsibility for transport, handling, and storage of equipment before and after service. RockPilot Rigging is not liable for loss, damage, or delays during shipping or third-party collection unless otherwise agreed in writing. Declining additional shipping insurance transfers all transit-related risks to me.

Once equipment leaves our facility, its condition and security are the sole responsibility of the client.

Manufacturer Recalls & Bulletins

I am responsible for monitoring all relevant manufacturer recalls and safety updates. RockPilot Rigging will notify me of known issues at service time but does not guarantee ongoing updates.

Refunds, Returns, and Exchanges

Refunds, returns, and exchanges are not available after repair work or manufacturing of custom items begins or the item is delivered. Special-order and custom-manufactured items are final sale. Manufactured items sold separately, including paraglider lines, may be returned only if defective or damaged upon delivery, with issues reported within 30 days. Reserve repacks and maintenance services are final once completed, except for workmanship defects reported within 30 days. Confirmed defects will be corrected at no labor cost; shipping to Cochrane is my responsibility, while RockPilot Rigging will cover return shipping. This policy complies with Alberta law.

Limitation of Liability for Consequential Damages

To the fullest extent permitted by law, RockPilot Rigging shall not be liable for any indirect, special, incidental, consequential, punitive, or exemplary damages, including but not limited to loss of profits, revenue, business opportunities, or reputation, arising from or related to the use of serviced, repaired, manufactured, or modified equipment, even if advised of the possibility of such damages. This limitation applies regardless of the legal theory asserted, including negligence or breach of contract, except for liability arising from gross negligence or willful misconduct.

Data Privacy

RockPilot Rigging collects and uses personal information provided by clients solely for the purpose of delivering repair and service operations and maintaining necessary records. All personal data is stored securely and handled in compliance with applicable Alberta privacy laws. Personal information will not be shared with third parties without client consent, except as required by law. Clients may request access to their personal information or inquire about its use by contacting RockPilot Rigging.

Dispute Resolution

In the event of any dispute arising out of or relating to this agreement, the parties agree first to attempt to resolve the matter amicably through good faith negotiation. If negotiation fails, the parties agree to proceed to mediation with a mutually agreed mediator prior to initiating any litigation. This clause does not prevent either party from seeking urgent injunctive relief in a court of competent jurisdiction if necessary.

Jurisdiction

Any disputes, claims, or legal proceedings relating to this agreement shall be subject exclusively to the courts of the Province of Alberta.

Release of Liability

I hereby release, indemnify, and hold harmless RockPilot Rigging, its owners, employees, agents, and affiliates from all claims, damages, injuries, or losses related to the use of serviced, repaired, manufactured, or modified equipment, including those arising from negligence except where gross negligence or willful misconduct is proven.

By signing below, I confirm that I have read, understood, and agree to all terms outlined above and accept full responsibility for the use, installation, and continued operation of any equipment serviced or supplied by RockPilot Rigging.


"ALWAYS BE SURE"


First Client's Name
First Name*
Last Name*
Phone*
First Client's Age Acknowledgment*
First Client's Date of Birth*
Date of Birth
I certify that I am 18 years of age or older
First Client's Pilot Certification (e.g., HPAC, USHPA, SAFA, BHPA, FAI, IPPI, APPI). If not certified, briefly explain your experience level:
PILOT QUALIFICATION/CERTIFICATION
READ VERY CAREFULLY PLEASE: RockPilot Rigging prioritizes safety and reserves the right to decline service if we believe a client does not have the necessary qualifications or experience to safely use paragliding equipment. We only service equipment for the person submitting it, unless clear permission is provided by the owner. *
I DO NOT AGREE AT ALL
I AGREE WITH THE ABOVE STATEMENT FULLY. (To use our services, you must agree)
First Client's Signature*
Second Client's Name
First Name*
Last Name*
Client's Date of Birth*
Date of Birth
Second Client's Pilot Certification (e.g., HPAC, USHPA, SAFA, BHPA, FAI, IPPI, APPI). If not certified, briefly explain your experience level:
PILOT QUALIFICATION/CERTIFICATION
READ VERY CAREFULLY PLEASE: RockPilot Rigging prioritizes safety and reserves the right to decline service if we believe a client does not have the necessary qualifications or experience to safely use paragliding equipment. We only service equipment for the person submitting it, unless clear permission is provided by the owner. *
I DO NOT AGREE AT ALL
I AGREE WITH THE ABOVE STATEMENT FULLY. (To use our services, you must agree)
Third Client's Name
First Name*
Last Name*
Client's Date of Birth*
Date of Birth
Third Client's Pilot Certification (e.g., HPAC, USHPA, SAFA, BHPA, FAI, IPPI, APPI). If not certified, briefly explain your experience level:
PILOT QUALIFICATION/CERTIFICATION
READ VERY CAREFULLY PLEASE: RockPilot Rigging prioritizes safety and reserves the right to decline service if we believe a client does not have the necessary qualifications or experience to safely use paragliding equipment. We only service equipment for the person submitting it, unless clear permission is provided by the owner. *
I DO NOT AGREE AT ALL
I AGREE WITH THE ABOVE STATEMENT FULLY. (To use our services, you must agree)
Fourth Client's Name
First Name*
Last Name*
Client's Date of Birth*
Date of Birth
Fourth Client's Pilot Certification (e.g., HPAC, USHPA, SAFA, BHPA, FAI, IPPI, APPI). If not certified, briefly explain your experience level:
PILOT QUALIFICATION/CERTIFICATION
READ VERY CAREFULLY PLEASE: RockPilot Rigging prioritizes safety and reserves the right to decline service if we believe a client does not have the necessary qualifications or experience to safely use paragliding equipment. We only service equipment for the person submitting it, unless clear permission is provided by the owner. *
I DO NOT AGREE AT ALL
I AGREE WITH THE ABOVE STATEMENT FULLY. (To use our services, you must agree)
Fifth Client's Name
First Name*
Last Name*
Client's Date of Birth*
Date of Birth
Fifth Client's Pilot Certification (e.g., HPAC, USHPA, SAFA, BHPA, FAI, IPPI, APPI). If not certified, briefly explain your experience level:
PILOT QUALIFICATION/CERTIFICATION
READ VERY CAREFULLY PLEASE: RockPilot Rigging prioritizes safety and reserves the right to decline service if we believe a client does not have the necessary qualifications or experience to safely use paragliding equipment. We only service equipment for the person submitting it, unless clear permission is provided by the owner. *
I DO NOT AGREE AT ALL
I AGREE WITH THE ABOVE STATEMENT FULLY. (To use our services, you must agree)
Sixth Client's Name
First Name*
Last Name*
Client's Date of Birth*
Date of Birth
Sixth Client's Pilot Certification (e.g., HPAC, USHPA, SAFA, BHPA, FAI, IPPI, APPI). If not certified, briefly explain your experience level:
PILOT QUALIFICATION/CERTIFICATION
READ VERY CAREFULLY PLEASE: RockPilot Rigging prioritizes safety and reserves the right to decline service if we believe a client does not have the necessary qualifications or experience to safely use paragliding equipment. We only service equipment for the person submitting it, unless clear permission is provided by the owner. *
I DO NOT AGREE AT ALL
I AGREE WITH THE ABOVE STATEMENT FULLY. (To use our services, you must agree)
Seventh Client's Name
First Name*
Last Name*
Client's Date of Birth*
Date of Birth
Seventh Client's Pilot Certification (e.g., HPAC, USHPA, SAFA, BHPA, FAI, IPPI, APPI). If not certified, briefly explain your experience level:
PILOT QUALIFICATION/CERTIFICATION
READ VERY CAREFULLY PLEASE: RockPilot Rigging prioritizes safety and reserves the right to decline service if we believe a client does not have the necessary qualifications or experience to safely use paragliding equipment. We only service equipment for the person submitting it, unless clear permission is provided by the owner. *
I DO NOT AGREE AT ALL
I AGREE WITH THE ABOVE STATEMENT FULLY. (To use our services, you must agree)
Eighth Client's Name
First Name*
Last Name*
Client's Date of Birth*
Date of Birth
Eighth Client's Pilot Certification (e.g., HPAC, USHPA, SAFA, BHPA, FAI, IPPI, APPI). If not certified, briefly explain your experience level:
PILOT QUALIFICATION/CERTIFICATION
READ VERY CAREFULLY PLEASE: RockPilot Rigging prioritizes safety and reserves the right to decline service if we believe a client does not have the necessary qualifications or experience to safely use paragliding equipment. We only service equipment for the person submitting it, unless clear permission is provided by the owner. *
I DO NOT AGREE AT ALL
I AGREE WITH THE ABOVE STATEMENT FULLY. (To use our services, you must agree)
Ninth Client's Name
First Name*
Last Name*
Client's Date of Birth*
Date of Birth
Ninth Client's Pilot Certification (e.g., HPAC, USHPA, SAFA, BHPA, FAI, IPPI, APPI). If not certified, briefly explain your experience level:
PILOT QUALIFICATION/CERTIFICATION
READ VERY CAREFULLY PLEASE: RockPilot Rigging prioritizes safety and reserves the right to decline service if we believe a client does not have the necessary qualifications or experience to safely use paragliding equipment. We only service equipment for the person submitting it, unless clear permission is provided by the owner. *
I DO NOT AGREE AT ALL
I AGREE WITH THE ABOVE STATEMENT FULLY. (To use our services, you must agree)
Tenth Client's Name
First Name*
Last Name*
Client's Date of Birth*
Date of Birth
Tenth Client's Pilot Certification (e.g., HPAC, USHPA, SAFA, BHPA, FAI, IPPI, APPI). If not certified, briefly explain your experience level:
PILOT QUALIFICATION/CERTIFICATION
READ VERY CAREFULLY PLEASE: RockPilot Rigging prioritizes safety and reserves the right to decline service if we believe a client does not have the necessary qualifications or experience to safely use paragliding equipment. We only service equipment for the person submitting it, unless clear permission is provided by the owner. *
I DO NOT AGREE AT ALL
I AGREE WITH THE ABOVE STATEMENT FULLY. (To use our services, you must agree)
Parent or Guardian's Email Address
Email*
Confirm Email*
Pilot’s Acceptance of Risk and Terms
Please acknowledge: *
I understand that all inspections, tests, and repairs by RockPilot Rigging are done carefully, but cannot guarantee future airworthiness or safety.
I accept full responsibility for using my equipment after service, and I release RockPilot Rigging, its owners, and staff from any liability for incidents, injuries, or losses, including those resulting from their own negligence, to the fullest extent permitted by law
I have disclosed all known information about my equipment’s condition, including flight and ground handling hours.
I agree to perform my own pre-flight checks and follow all manufacturer guidelines before flying.
I understand that any changes or repairs I or others make after service are my responsibility and may affect safety.
I have had the opportunity to ask questions and feel comfortable with the information provided.
I understand that safe flying and equipment care are ultimately my responsibility as the pilot or owner.
I am aware that paragliding and related activities involve significant risks, including injury or death, even with well-maintained equipment.
(OPTIONAL) Media Release: I give RockPilot Rigging permission to use photos or videos of my equipment (without showing any personal info) for educational or promotional purposes, like on social media or their website. I understand I won’t be asked to approve these photos before they’re used.
NO - I do not grant permission to use any of my media.
YES! You can use my photos or videos. (We thank you)
Parent(s) or Court-Appointed Legal Guardian(s) must sign for any participating minor (those under 18 years of age) and agree that they and the minor are subject to all the terms of this document, as set forth above.


By signing below the Parent or Court-Appointed Legal Guardian agrees that they are also subject to all the terms of this document, as set forth above.
Parent or Guardian's Name
First Name*
Last Name*
Phone*
Parent or Guardian's Age Acknowledgment*
Parent or Guardian's Date of Birth*
Date of Birth
I certify that I am 18 years of age or older
Parent or Guardian's Pilot Certification (e.g., HPAC, USHPA, SAFA, BHPA, FAI, IPPI, APPI). If not certified, briefly explain your experience level:
PILOT QUALIFICATION/CERTIFICATION
READ VERY CAREFULLY PLEASE: RockPilot Rigging prioritizes safety and reserves the right to decline service if we believe a client does not have the necessary qualifications or experience to safely use paragliding equipment. We only service equipment for the person submitting it, unless clear permission is provided by the owner. *
I DO NOT AGREE AT ALL
I AGREE WITH THE ABOVE STATEMENT FULLY. (To use our services, you must agree)
Parent or Guardian's Signature*
Electronic Signature Consent*
 By checking here, you are consenting to the use of your electronic signature in lieu of an original signature on paper. You have the right to request that you sign a paper copy instead. By checking here, you are waiving that right. After consent, you may, upon written request to us, obtain a paper copy of an electronic record. No fee will be charged for such copy and no special hardware or software is required to view it. Your agreement to use an electronic signature with us for any documents will continue until such time as you notify us in writing that you no longer wish to use an electronic signature. There is no penalty for withdrawing your consent. You should always make sure that we have a current email address in order to contact you regarding any changes, if necessary.


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