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2800 E. 10th St. 

Suite 102

Greenville, NC 27858

252-298-7749

www.kairosfloats.com

Membership Terms & Agreement

By scheduling an appointment for any service offered and/or signing up for any package or membership, you are acknowledging and accepting the risks inherent in the use of the therapies offered at Kairos Float & Wellness Studio and agree to review and execute the General Release of Liability and Waiver before receiving any Services. 

I agree that these terms and conditions are in effect for all sessions and will not expire unless requested by either party. 

Neither Kairos nor its representatives provide medical advice or treatment. Therapies offered may or may not be appropriate for you. Please consult your healthcare provider for medical advice before treatment. The information provided is for general information purposes only and does not address individual circumstances or medical conditions. Do not attempt to self-treat any disease with any Service provided by Kairos without direction from a medical professional. 

 

MEMBERSHIP AGREEMENT

Terms and conditions are non-negotiable. Should you choose not to agree to any parts of this agreement, membership will not be extended to you.

  •  All memberships have a three-month minimum commitment unless otherwise stated. 
  • Membership payments are non-refundable and auto-renew on the same date each month via debit/ credit card draft.
  • I understand that I am in full control of my payment. If at any time I decide to make any changes to my credit/debit card information, I must submit the new banking information to Kairos before the next due date (this can be done online or in your account). We always require a working credit card on file for you to utilize services. 
  • Memberships are non-transferable and may not be shared unless otherwise stated on the Kairos Floathelm Store.

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I Agree

Pausing Membership

  • You must be a member for at least 90 days to be eligible to pause your account. Memberships may be paused for a minimum of 30 days and a maximum of 3 months. You may designate a date to end your pause period at any time. If no end date is given, membership will be paused for the full 3-month period. At the end of the paused duration, your dues will continue with your next scheduled auto-renewal date unless you provide notice of cancellation.
  •  You will still have access to your credits while your membership is paused but not to other member benefits/ perks.

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I Agree

Cancellation of Membership

  • Cancellation of memberships requires written notice, 14 days before the renewal date. No exceptions. Email manager@kairosfloats.com 
  • No refunds will be issued after membership has been charged.
  • Upon cancellation of your membership, you have 30 days to utilize any remaining credits.

I Agree

Appointment No-Show/ Cancellation policy

  • We adhere to a strict, 24-hour advance cancellation policy. 
  • You are considered a no-show 20 minutes after the appointment start time. 
  • No-shows will result in a charge for the full service, for any service, regardless of credits in your account or membership status. 

By purchasing or signing up for a membership, or scheduling an appointment online, you are acknowledging receipt of Kairos’ above terms and conditions, and you have read, understand, and agree to be bound by the terms and conditions as part of this agreement.

I Agree

Use of Service Credits Policy

Service Credits

  • Credits are valid only for the service type purchased.
  • Example: Sauna session credits can be applied to longer sauna sessions (20 → 45 minutes).
  • Credits cannot be applied toward floats, contrast therapy, or halotherapy.
  • Service credits are not automatically shareable with another person unless otherwise stated.

Sharing Service Credits

  • Service credits may be transferred to another person for a $5 transfer fee, provided the credit was purchased at full price.
  • If the credit was purchased at a discount, the recipient will be responsible for paying the difference in cost, plus the $5 transfer fee.
  • Example: If you purchased a 60-minute float for $49 (regularly $70), the recipient would pay $21 (difference) + $5 transfer fee = $26 total.

I Agree

Kairos reserves the right to terminate membership if dues are not being paid or at the discretion of management and the owner, and to cancel or refuse services to anyone. 

January 23, 2026



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Parent(s) or Court-Appointed Legal Guardian(s) must sign for any participating minor (those under 18 years of age) and agree that they and the minor are subject to all the terms of this document, as set forth above.


By signing below the Parent or Court-Appointed Legal Guardian agrees that they are also subject to all the terms of this document, as set forth above.
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 By checking here, you are consenting to the use of your electronic signature in lieu of an original signature on paper. You have the right to request that you sign a paper copy instead. By checking here, you are waiving that right. After consent, you may, upon written request to us, obtain a paper copy of an electronic record. No fee will be charged for such copy and no special hardware or software is required to view it. Your agreement to use an electronic signature with us for any documents will continue until such time as you notify us in writing that you no longer wish to use an electronic signature. There is no penalty for withdrawing your consent. You should always make sure that we have a current email address in order to contact you regarding any changes, if necessary.


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