AJ’S Adventures LLC Privacy Policy
1. Information We Collect
AJ’S Adventures LLC collects information that clients voluntarily provide when booking a service. This includes name, contact information, number of participants, and any details needed to complete the booking. We also collect waiver acceptance information, including electronic acknowledgment of terms and conditions. For minors, we collect the name and age of the minor as provided by the parent or legal guardian.
2. Tour Recording and Video Collection
AJ’S Adventures LLC records all tours, guided and unguided. These recordings are used for two purposes. First, recordings are used to improve safety, training, and operational quality. Second, recordings may be made available for customers to purchase as optional media content. By booking a service, clients acknowledge and consent to being recorded during the activity.
3. How We Use Your Information
We use the information you provide to manage bookings, communicate with clients, ensure safety during activities, verify waiver acceptance, and deliver the services you have requested. Information may also be used for internal record keeping, operational improvements, and customer support.
4. Electronic Signature and Legal Acceptance
When you check the acceptance box for our waiver or terms and conditions, this action serves as your legal signature. This electronic acceptance applies to yourself and any minor under your care. It carries the same legal force and effect as a handwritten signature.
5. Protection of Your Information
AJ’S Adventures LLC takes reasonable measures to protect your information from unauthorized access, disclosure, or misuse. We use secure booking systems and limit access to personal information to authorized personnel only.
6. Sharing of Information
We do not sell or rent your personal information. We may share information only when necessary to operate our services, such as with our booking platform provider, or when required by law, safety protocols, or emergency response personnel.
7. Minors and Guardian Responsibility
Parents and legal guardians are responsible for providing accurate information for any minor participating in our activities. By accepting our terms, guardians confirm that they are legally authorized to provide consent on behalf of the minor.
8. Data Retention
We retain booking information, waiver acceptance records, and tour recordings as required for operational, legal, and safety purposes. This includes maintaining records of electronic waiver acceptance for future visits and participation.
9. Your Rights and Choices
You may request to update or correct your personal information by contacting AJ’S Adventures LLC directly. You may also request clarification about how your information is used.
10. Changes to This Policy
AJ’S Adventures LLC may update this privacy policy when needed to reflect changes in operations or legal requirements. Any updates will be posted on our booking site.