PLEASE READ CAREFULLY To the best of your knowledge, you, the undersigned customer of Puppy In My Pocket, agree and state that your dog is in good health and does not have any behavioral concerns, or pre-existing health conditions that would prevent them from safely receiving services. You also understand it is your responsibility to inform Puppy In My Pocket of any potential behavioral concerns or pre-existing health conditions before any services. These conditions could be but are not limited to aggressions, fears, joint pain or injury, breathing restrictions, etc. I Agree If your dog becomes hurt or ill while in our care, Puppy In My Pocket will first attempt to contact you. If you cannot be reached, you agree that Puppy In My Pocket has permission to seek medical assistance for your dog from a veterinarian of our choosing, if necessary. In the unlikely circumstance where your dog requires immediate medical attention and you are not available to provide instructions, you agree Puppy In My Pocket has full discretion to make decisions regarding treatment or the administration of medications to your dog. In all circumstances, we will exercise our best judgment and always take your dog's best interest into consideration. All unforeseen expenses related to the care of your dog will be paid promptly by you, the undersigned. I Agree Puppy In My Pocket will not be held responsible for any sickness or injury caused by your dog to themselves while in our care and control. We will not be held responsible for clipper burn and/or minor nicks resulting from the grooming of matted, neglected coats or irritation caused by removing hair from dogs possessing mild to severe skin allergies, nor for any stressful effects that grooming may have upon your dog. We are not to be held responsible for the unexpected death of your pet for any reason whatsoever unless that death results from our direct gross negligence. I Agree Puppy In My Pocket reserve the right to charge additional fees for services/situations we consider over/above our base published rates. We also reserve the right to refuse any service at our sole discretion towards dogs that may pose a threat or concern to us, other dogs left in our care, or other clients within our facility without the need for explanation or justification. The undersigned agrees that additional fees may also pertain to any property damage caused by their dogs while within our facility. I Agree The undersigned understands that their dog, any guest, or themselves may be videotaped or photographed while on our premises and that media becomes the property of Puppy In My Pocket. I Agree
Cancellations, Late Arrival & No Show Policy: I understand that all cancellations MUST be done via phone call/voicemail or email. Appointments attempted to be cancelled by any other means will be considered invalid and could result in a no-show fee. By providing your signature on this document, you understand that Puppy In My Pocket requires 24 hours notice for cancelling an appointment nor can you be more than 15 minutes late to said scheduled appointment. Cancelling less than 24 hours prior, arriving to the appointment 15 minutes late, or completely no-showing the appointment will result in a fee and a rescheduling. The undersigned understands that the fee starts at $30, but will vary based on the amount of time that was scheduled to safely and adequately complete the service. You understand that the fee must be paid before a rescheduled appointment will be made. Date: April 29, 2025 Puppy in my Pocket Dog Grooming / 587-351-5047 / 34 High Street SE, Calgary AB T2Z 3T8
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