Joy Island Playspace LLC
Privacy Policy
Effective Date: July 31, 2026
At Joy Island Playspace LLC, we value the trust our guests place in us. This Privacy Policy
explains how we collect, use, protect, and disclose your information when you visit our facility, use
our website, complete a waiver, purchase memberships or party packages, or otherwise interact
with our business.
By using our services, you agree to the practices described in this Privacy Policy.
Information We Collect
• Parent or guardian name
• Child's first name and age (when necessary)
• Email address
• Phone number
• Billing and payment information
• Emergency contact information
• Digital waiver information and electronic signature
• Membership and booking information
• Birthday party reservations
• Photos or videos only with your permission or during public events where notice has been
provided
How We Use Your Information
Process admissions, memberships, and party reservations; maintain signed waivers and safety
records; communicate important updates; respond to customer service requests; improve our
services; send promotional communications only if you opt in; and meet legal, insurance, and safety
requirements.
Children's Privacy
We collect personal information only from parents or legal guardians and do not knowingly collect
personal information directly from children without parental involvement.
Payment Information
Payments are processed through secure third-party providers. Joy Island Playspace does not store
complete credit or debit card numbers.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information.
Sharing Your Information
We do not sell or rent your personal information. We may share information with trusted service
providers, insurance companies when required, as required by law, or to protect the safety of our
guests, employees, or business.
Marketing CommunicationsYou may receive promotional emails or text messages only if you choose to receive them. You may
opt out at any time.
Cookies and Website Analytics
If you visit our website, cookies or similar technologies may be used to improve your experience.
Your Rights
You may request to review, correct, or delete eligible personal information and opt out of marketing
communications. Some records may be retained as required by law.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will include a revised effective date.
Contact Us
Joy Island Playspace LLC
18 W. Lightcap Road, Suite 1165
Pottstown, PA 19464
Email: JoyIslandPlayspace@gmail.com
If you have questions regarding this Privacy Policy, please contact us using the email address above.