Rundle Bike respects the privacy of its customers and is committed to protecting the personal information collected during the rental process. This Privacy Policy outlines the types of information we collect, how it is used, and the measures we take to ensure its security.
Information Collection:
Personal Identification Information: We collect personal information such as your name, address, email address, and telephone number. This information is used for the purposes of managing your rental agreement, providing customer service, and for billing.
Payment Information: Credit card or other payment details are collected to process payments for rentals. This information is handled securely and is only shared with financial institutions for transaction purposes.
Usage Data: We may collect data on how the rental bicycles are used, including locations and durations of rides. This information helps us improve our services and provide maintenance.
Use of Information:
Service Improvement: To enhance the quality of our rental services and develop new offerings.
Communication: To communicate with you about your rental and to send you promotional offers and newsletters, unless you have opted out.
Legal Compliance: To comply with applicable laws and regulations, or as requested by law enforcement or regulatory authorities.
Sharing of Information:
Third-Party Service Providers: We may share your information with service providers who perform services on our behalf, such as payment processing and data analysis. These providers are contractually required to protect your information and to use it only as necessary to perform their contracted services.
Legal Obligations: We may disclose your information if required by law, such as in response to a subpoena or other legal process.
Security of Information:
We take the security of your personal information seriously and use appropriate physical, technical, and administrative measures to protect it from unauthorized access, disclosure, alteration, or destruction.
Data Retention:
Your personal information is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.