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Thank you so much for choosing to stay at Cederkloof Botanical Retreat!

We are dedicated to providing our guests with a wonderful opportunity for relaxation and rejuvenation, and we appreciate your support in making that happen. To ensure everyone has the best experience possible, we do have a few guidelines we would like you to be aware off and kindly ask you to follow and adhere & agree to during your stay.

We kindly ask to sign our indemnity preferably a day before your arrival.

Thank you for your understanding, and we can't wait to welcome you!


By signing this waiver you are signing on behalf of your group staying with us and taking responsibility for them. If you are not comfortable with, please let each member arriving sign the form.



Wildlife:

Baboons: Baboons are a very important specie in the fynbos biome. There are often baboons around the resort, especially in the dry summer months. We want to keep our relationship with the baboons such that there is as little conflict as possible. There has never been an incident between a baboon and a person at the retreat, but please follow the necessary precautions to keep yourself and the baboons safe:

  • do not leave any food or garbage bags outside the cottage when you step away from the cottage for any length of time
  • do not feed or approach the baboons at any time
  • keep children and pets away from them when they move through
  • keep all windows and doors closed when you are not in your cottage

Snakes and scorpions: There has never been an incident where a guest or a pet has been bitten or stung by either snakes or scorpions. It is rare to see one of these crawlies and if you see them, they normally move away when you approach. Scorpions will run for cover when they are out in the open.


  • Please follow these precautions to minimize any risk of injury:
  • keep doors closed when you are not on the patio or on the hiking route
  • stay on the routes, do not veer off into the wilderness
  • wear long pants with ankle-high boots on the hikes
  • never approach a snake to take a photograph
  • wear shoes on at night, especially when there is no light.
  • Please let the staff and management know when any of these species have bee seen around the retreat so that they can inform others and call for expert help when necessary. 


Please Help Us Protect Our Beautiful Environment!

No form of glitter, small plastic particles, balloons (also biodegradable), plastic flowers/plants or coloured/dyed natural flowers are allowed. Please respect our environment. You will be liable for a R10 000 fine if this very important rule is not obeyed.



Music and noise:

We endeavour to give our guests a chance of true recovery and relaxation and need the help of everybody to achieve that. Noise is a very big part in why it is hard to relax in most places. There is no music allowed on the premises unless the entire site is booked out. 

If your neighbours complain about your noise and you do not adhere to your first warning to quite down you will be liable to pay a R10 000 fine. If this continues the police will be called to evacuate you if you do not adhere to your second warning to quite down.



Breakage:

Breakage will be charged to the value of the damage.



Cancellation policy and refunds:

Refunds only available if another paid booking for same dates have been able to replace your booking.

R250 bank and admin fees.

We reserve the right to move your booking to a different date or an optional total refund if we get a double booking or a big group booking.


By staying at Cederkloof Botanical Retreat you adhere to the following: 

The stay and use of space and any other related activities (including the use of wood-fired hot-tub, Jacuzzi, pool, hiking trail, use of the river, canoes and life jackets) at this premises is undertaken at the guest’s own risk and the owner, its members, employees and its affiliated companies shall not be held liable for any claim regarding personal injury, illness, death, theft or the like arising from any cause whatsoever, including an extraordinary event or circumstance beyond the control of the parties, and which may excuse any of the parties from performing in terms of the contract or negligence in any form by the owners, its members, employees and/or agents and its affiliated companies, whilst staying at this property.

As residents and visitors in South Africa, it’s important to stay vigilant and prioritize your safety at all times. At Cederkloof, we are actively connected to armed response teams, local community response units, to help ensure your safety.

For your own protection, please remember to:

  • Lock all doors and close windows when you go to bed or leave the house.
  • Always close all windows to prevent baboons from gaining entry and causing damage.
  • Keep valuables out of sight and do not leave them outside.

Please note that Cederkloof Botanical Retreat does not assume responsibility for any theft or loss. Your vigilance is essential to ensure a safe and enjoyable stay.


I Agree
I agree and adhere to information in this document.


Contact details:

Email: bookings@cederkloof.co.za

Phone: +27 83 285 6766

www.cederkloof.co.za

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First Guest Name
First Name*
Last Name*
Phone*
First Guest Age Acknowledgment*
First Guest Date of Birth*
Date of Birth
I certify that I am 18 years of age or older
First Guest Signature*
Parent or Guardian's Email Address
Email
Your signed waiver will be sent to the email address provided here and is available for download for three days via URL attachment.
Parent(s) or Court-Appointed Legal Guardian(s) must sign for any participating minor (those under 18 years of age) and agree that they and the minor are subject to all the terms of this document, as set forth above.


By signing below the Parent or Court-Appointed Legal Guardian agrees that they are also subject to all the terms of this document, as set forth above.
Parent or Guardian's Name
First Name*
Last Name*
Parent or Guardian's Age Acknowledgment*
Parent or Guardian's Date of Birth*
Date of Birth
I certify that I am 18 years of age or older
Parent or Guardian's Signature*
Electronic Signature Consent*
 By checking here, you are consenting to the use of your electronic signature in lieu of an original signature on paper. You have the right to request that you sign a paper copy instead. By checking here, you are waiving that right. After consent, you may, upon written request to us, obtain a paper copy of an electronic record. No fee will be charged for such copy and no special hardware or software is required to view it. Your agreement to use an electronic signature with us for any documents will continue until such time as you notify us in writing that you no longer wish to use an electronic signature. There is no penalty for withdrawing your consent. You should always make sure that we have a current email address in order to contact you regarding any changes, if necessary.


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