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Rental Rules & Regulations:

Welcome to RIDE AND SURF COSTA RICA LTDA, where adventure meets responsibility! Please take a moment to review our Rental Rules and Regulations before embarking on your e-bike rental journey.

 

• We take safety seriously, and that's why we require that all drivers have a valid license or be at least 18 years old. If you're under 18 and don’t have a valid drivers license , no worries, but be sure to get your legal guardian's authorization first. And for your safety, we kindly request that you and any passenger wear a helmet while riding.

• When you rent from us, we expect you to treat the e-bike and accessories, helmet, lock/key, and surf rack if applicable with care and return it in the same condition as when you first received it, with allowances made for normal wear and tear (excluding any popped tires, of course).

• Be sure to return the e-bike and accessories (helmet, lock/key, and surf rack if applicable) to the designated location, date, and time specified in this contract. We may request an early return, and it is expected that you comply accordingly. Failure to comply with the agreed-upon terms or returning the bike at a different time or location may result in additional charges or fees, and we don't want that, do we?

• You are required to pay the rental fees from the start time indicated on the agreement until you return the e-bike, with a minimum charge of 24 hours.

. You agree to take responsibility for any keys issued to you. If the keys are lost, a replacement fee of $40 will be charged to cover replacement fees. It's important to report lost keys promptly to avoid additional charges or security measures.

• The renter is responsible for paying all rental charges, fees, and taxes associated with the e-bike rental, as well as any charges for damages or loss of the bike. We'll collect any outstanding amounts owed using the same payment method used for the rental reservation.

• Remember, the renter is responsible for any parking, traffic, or other fines while renting the e-bike. Any fines associated with recovering the e-bike will be covered by you the renter.

• To secure a reservation for the e-bike rental, we require a deposit amounting to 50% of the estimated total charge. This deposit will be applied towards the final bill. To receive a full refund of the deposit, you must provide notice of at least 72 hours from the scheduled pick-up date.

• We trust that you've provided truthful and accurate information in this agreement. If any of the information is false or incomplete, we have the right to cancel the agreement. And please don't make any changes to the bike without permission, as we won't reimburse any unauthorized repairs.

• While renting the e-bike, you cannot use it for commercial purposes, such as renting it out to others. Racing or competitive events are not allowed, and riding through bodies of water (rivers/streams & ocean) is strictly prohibited. The e-bike cannot be used in any location where it is illegal, dangerous, or could cause a nuisance to others. It is prohibited to use the bike to transport illegal substances or contraband. Violation of these rules will result in automatic termination of the rental agreement, and the renter will be responsible for any penalties, fines, or legal expenses associated with the violation.

• RIDE AND SURF COSTA RICA LTDA reserves the right to take back the e-bike at any time without warning in the following situations: 1) If the e-bike is used unlawfully, 2) If it seems like the e-bike has been abandoned, 3) If you violate any term or condition in the agreement, 4) If you provided false information to us, 5) If you fail to return the bike and accessories on time, or 6) If the bike is not properly locked. We don't have to inform you before we take back the bike.

• If you leave any personal property on or in the rented e-bike, RIDE AND SURF COSTA RICA LTDA is not responsible for it. You the renter assume all the risk of losing any personal items left on the e-bike. If a third party makes any claims related to personal property left on or stolen from the e-bike, the renter assumes all responsibility.

• It is the Renter's responsibility to pay for any losses or damages to the Bicycle, regardless of fault. For example, theft or vandalism. The Renter is responsible for paying for the costs of repair. If the Bicycle is damaged beyond reasonable repair, the Renter is responsible for paying the retail fair market value AWDIII @ $ 4,600 and CORE @ $ 3,300. If the Renter fails to promptly report an accident to the police and/or fails to complete an accident report, the Renter is responsible for any loss. In the unlikely event of a theft and subsequent recovery of the bike in the same condition it was rented by a third party, RIDE AND SURF COSTA RICA LTDA will reimburse the Renter with 50% of the value of the bicycle.

• Renter's Responsibility for Passenger. The Renter assumes full responsibility for any passengers on the e-bike, including injuries, death, or property damage. The Renter shall also be responsible for any fines or traffic violations due to the passenger on the E-Bike. RIDE AND SURF COSTA RICA LTDA recommends you request a helmet for any passenger and ensure the security of their property while riding. The Renter agrees to take all necessary precautions to ensure the safety and security of the passenger.

 

RENTER'S LIABILITY WAIVER:

• When you sign this agreement, you confirm that you know and understand the rules and regulations for riding an electric bike on the streets, in traffic, on pavement, uneven ground/pavement, and sand. You are aware that there are risks associated with riding an e-bike, such as injury, death, colliding with other vehicles or objects, hitting potholes, and experiencing sudden loss of control from flat, brakes, and excessive speed or damage to your property. These risks can come from other vehicles on the road, man-made obstacles like road signs, posts and pedestrian traffic, as well as natural hazards like rain, uneven ground, or trees. You need to follow the rules and regulations, as well as operate the e-bike safely to minimize the risk of accidents. By riding the e-bike, you are taking responsibility for any harm or damage that may occur due to these hazards or dangers. This also applies to any minors under Renter's care and additional passengers.

• In exchange for being allowed to use the e-bike, the renter agrees not to sue or make any claims against RIDE AND SURF COSTA RICA LTDA, as well as their respective officers, managers, employees, agents, representatives, contractors, volunteers, and owners (collectively, the "Released Parties") for any injuries, illnesses, deaths, theft or damages to property related to the renter's use of the e-bike or participation in any biking activities. This also applies to any minors under the renter's care and any others acting on the renter's behalf. The renter further agrees not to make any claims or lawsuits related to injuries or damages resulting from the use of the e-bike or participation in any biking activities under any circumstances. This agreement will be interpreted widely to provide a release and waiver to the fullest extent allowed by the law.

OVERVIEW:

- By renting and using a e-bike from RIDE AND SURF COSTA RICA LTDA, each person acknowledges the potential risks involved when driving an e-bike, including the possibility of injury or death. Each person agrees to waive the right to sue and release RIDE AND SURF COSTA RICA LTDA and its affiliates from any claims related to personal injury, illness, death or property damage resulting from using the e-bike for any purpose and/or participating in any Biking Activities. This waiver applies to minors under your care and anyone acting on your behalf. Please also note that as a renter, you are responsible for any lost or damaged locks, keys, helmets, Surf Racks, baskets, and other equipment. Replacement fees will be charged accordingly.

Please understand that this agreement is to be interpreted broadly to provide the maximum legal release and waiver permissible by law. Your safety is our top priority, and we appreciate your understanding and cooperation in ensuring a safe and enjoyable experience for everyone.

 


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Rules & Regulations
I am fully aware that this adventure comes with the potential for injuries. I voluntarily assume full responsibility for any potential injuries or damages that may occur during such activities
A friendly reminder. Let’s keep the good vibes rolling and avoid drinking while cruising on the E-Bike.
Please make sure the bike is off & locked when not riding
Like you read earlier, There will be a charge of 40.00 if any of the keys are lost. So hold on to them tight!
Don’t forget to keep the E-Bike parked in the shade between the sizzling hours of 9 A.M. - 4 P.M.
No exceptions! Battery must always be off while charging.
Do not leave charger permanently connected, Once fully charged please disconnect charger from battery.
Kindly refrain from leaving the E-bike battery unattended during the charging process, especially overnight. Charging typically spans 6-8 hours to achieve a full charge. Your attention and presence during this period contribute to the safe and optimal functioning of the battery. Thank you for your conscientious approach
Kindly refrain from operating the E-bike in large bodies of water, such as the ocean or deep streams.
Bikes returned before the scheduled return date are eligible for a 50% refund of the original rental charge.
Thank you for dedicating the time to thoroughly review the contract, including all its rules and regulations. Have a Buen Ride!!!

Parent(s) or Court-Appointed Legal Guardian(s) must sign for any participating minor (those under 18 years of age or a valid drivers license) and agree that they and the minor are subject to all the terms of this document, as set forth above.



By signing below the Parent or Court-Appointed Legal Guardian agrees that they are also subject to all the terms of this document, as set forth above.
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By checking here, you are consenting to the use of your electronic signature in lieu of an original signature on paper. You have the right to request that you sign a paper copy instead. By checking here, you are waiving that right. After consent, you may, upon written request to us, obtain a paper copy of an electronic record. No fee will be charged for such copy and no special hardware or software is required to view it. Your agreement to use an electronic signature with us for any documents will continue until such time as you notify us in writing that you no longer wish to use an electronic signature. There is no penalty for withdrawing your consent. You should always make sure that we have a current email address in order to contact you regarding any changes, if necessary.


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