PHYSICAL/MEDICAL CONDITIONS
• Physical Skill Requirements (Participants must have a good physical condition, have good endurance, good balance, and coordination)
- Physically active.
- Have good endurance. Able to hike 2 to 3 miles in semi-steep terrain and keep a good efficient pace.
- Have good Balance and Coordination while hiking, going up or down slippery rocks.
- Possess some basic swimming skills
- Positive Outdoor Challenge Mentality.
- Able to go through muddy sections and have fun while doing so. Oh Yeah! We Love Mud.
- Sleep and eat well to be sharp for a day of Pure Adventure. (Disclaimer: if for any reason we think you’re not well-rested and this could compromise the safety of the tour you might not be allowed to participate in the adventure)
- Past and Present Medical Condition – Persons that fall into any of the following categories can not take part in the Adventure
- Extremely Overweight
- Predispose Cardiac Condition Respiratory Condition
- Epileptic Seizures
- Legs Problems
- Pregnant
- Under the Influence of Drugs or Alcohol
• Persons with recent injuries, surgeries, pregnancies, or any other health or physical condition that makes performing the activity dangerous for you and the group are not allowed to participate.
• You cannot participate if you suffer any impediments including heart problems, back problems, neck problems, respiratory ailments, epileptic seizures have a weakness or medical problems with your legs, are blind or visually impaired, are hearing impaired, and are under the influence of alcohol or drugs.
AGE / GROUPS LIMITATIONS:
• We accept participants between 18 to 60 years of age for our Hiking Adventures.
- Above 60 or below 18 please contact US to make sure this is the proper tour for the participant.
• Please check our website for the age requirements of other tours. www.alturapr.com
• Please be aware that most participants over the age of 60 (even very active ones) usually cannot keep up the required pace - cope with the harsh terrain and regularly do not complete the adventure. This slows everyone down and can result in a safety hazard.
• Children under 18 have to be accompanied by a participating adult (21 or over) who can sign a liability waiver for the minor in the presence of a CAC-authorized representative. All guests must fill out a waiver and medical questionnaire on the day of the activity.
• For safety reasons, we take a maximum of 12 participants per session, and we keep our groups together at all times. All the activities have to be performed to complete the adventure
OTHER REQUIREMENTS:
• Your safety and enjoyment will depend greatly on following your guide's instructions.
• You will be informed of potential risks that may arise in the adventure (hiking trails, river journeys, ascent, and descent by rope) although this does not necessarily guarantee the safety of these activities. Some hazards that you may encounter during the adventure are falling objects, insect bites, irregular and unstable paths, rock slides, rivers that may surge at any given moment, branches, or other objects that may impede your movement along trails and cliffs. • NO ALCOHOL CONSUMPTION, SMOKING, USE OF AN ILLEGAL DRUG, OR THE USE OF MEDICAL MARIHUANA ARE ALLOWED DURING THE ACTIVITY. FOR RESPECT OF THE LOCAL COMMUNITY IT IS NOT PERMITTED TO CARRY ANY OF THESE ITEMS INSIDE THE PREMISES THAT THIS ADVENTURE PARTAKES
• No food or drinks are allowed in our van.
• CAC is not responsible for personal items left in our van, office, or premises. We do not store any belongings for our clients. Please carry with you only what is necessary for the tour including the method of payment.
OTHER REQUIREMENTS(CONT.):
• We wait up to 5 minutes past the pickup time courtesy of the other participants in the van.
• We provide pickup in a 15-passenger van with the ALTURA, and CAC signs on it. It is recommended to have your cell phone at all times of departure in case we need to contact you.
• It is customary to leave a 15% gratuity tip in recognition of the exceptional service of our tour guides. It is always up to the guest to determine what they feel is an appropriate tip amount.
• Online Booking requests are recommended to be made three days before the activity.
• If your reservation is less than 24 hours in advance of the tour, please call to check availability.
• Paypal Payments done by Online Bookings must be confirmed and paid for five days before the activity.
• To help avoid your credit card being declined at the moment of payment, we recommend customers authorize the total charges with their credit card company beforehand. Many credit card companies protect their customers from fraudulent charges and will not authorize charges done outside of their country of origin.
CANCELLATION POLICY:
• Our cancellation policy dictates that if you cancel 24 hours or more before the activity, you will not be charged. (if booking through an Online Travel Agency such as Airbnb Experience, Viator, etc. please keep in mind, that they also have their cancellation policies, and in those cases, we abide by theirs).
If you cancel once the 24 hours are in effect, you will be charged the full amount.
• No refunds or credits will be issued for no-shows on the day of the activity. No partial refunds or credits will be issued if the participant is unable to complete the adventure.
• CAC reserves the right to cancel an activity if the minimum amount of participants is not completed 24 hours before the adventure or for safety reasons. Should this be necessary, you will receive a full credit or refund. • The adventure is not canceled due to rain. Only severe weather or any other unexpected natural disaster may result in the cancellation of the activity, and you will not be charged
ASSUMPTION OF INHERENT RISK (CAC, CARIBBEAN ADVENTURE COMPANY, INC.): I, THE CAC PARTICIPANT OR CAC MINOR PARTICIPANT (& PARENT/GUARDIAN)
Assumption of Inherent Risks: I, the CAC Participant or CAC Minor Participant (& Parent/Guardian)
1) assert that I am familiar with the inherent risks of hiking, river trekking, and climbing, and I have been reminded of some of the inherent risks by this document, online information (website, social media online travel agencies, etc.), and all the information provided before, and during the day of the activity
2) understand that all activities of CAC include inherent risks that cannot be eliminated regardless of the care taken by CAC.
3) know, understand, and appreciate the types of injuries inherent in CAC activities.
4) hereby assert that participation is voluntary and knowingly assumes all inherent risks of the activity.
ACKNOWLEDGEMENT:
• I certify that the information given here is correct. I agree to the terms and conditions specified and that you are responsible for informing all the participants for which you are paying.