APC’s Mission
Alameda Point Collaborative's mission is working to end homelessness by providing housing and services to create communities where formerly homeless families and individuals can flourish.
APC’s Equity Statement
At APC, we believe we better meet our mission by recruiting, training and retaining a diverse workforce that is representative, at all job levels, of the community we serve. Over 50% of APC’s employees have lived experience with homelessness. This experience, along with the many other skills and talents of our employees, strengthens our work. APC strives to recruit a racially and ethnically diverse workforce. We aim to provide a workplace that is for everyone and where everyone’s voice is heard.
Our Commitment to You and Your Commitment to APC
APC welcomes volunteers and supporters from all backgrounds, regardless of age, color, disability, gender, expression or identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
★ Becoming a volunteer comes with great rewards and responsibilities.
★ Your actions reflect both on you and on Alameda Point Collaborative.
APC’s Common Principals
Principal I: Act Responsibly and Ethically
➢ Be willing to pitch in and accept help or instructions from another person
➢ Take on only what you are capable of accomplishing
➢ Carry out tasks safely and in a competent manner
➢ Let hosts/team leaders help you navigate a new setting or job
➢ Act honestly and respectfully
➢ Avoid providing falsified or misguided information
· Don’t assume you know an answer
· Ask questions if in doubt
Principal II: Be Respectful
➢ Accept or kindly decline help from others offering assistance
➢ Act without prejudice or judgment toward fellow volunteers and APC staff regardless of their abilities or differences
➢ Offer encouragement and positive language towards all
➢ Utilize the pronouns the person prefers
· Apologize if you inadvertently use the incorrect pronoun
Principal III: Duty of Obligation
➢ Follow the rules and regulations set forth by the supervising staff member
· Ask questions and don’t assume you know an answer
➢ Approach duties diligently and attentively
➢ Communicate your limitations to supervising staff so that they are better able to accommodate you during your volunteer shifts
· Ask for help if needed
➢ Avoid abandoning duties as a volunteer
Principal IV: Safeguard Property
➢ Use reasonable care when using tools and materials belonging to Alameda Point Collaborative
➢ Do not bring valuable items or large sums of money with you to volunteer
· Find a secure location for personal belongings
➢ Stealing funds and/or property from APC, staff, resident, other volunteer, or customer is not permitted
Principal V: Be Discerning
➢ Act in a positive manner while carrying out duties
➢ Avoid engaging in harmful or ineffective activities
➢ Use proper tools to accomplish the task
➢ Think before acting and speaking
Principal VI: Effective Communication
➢ Seek assistance if you have questions about any volunteer guidelines, including this Code of Conduct
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